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Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue $ 295,203 $ 275,556 $ 520,682 $ 489,639
Cost of revenue 185,617 175,366 340,284 331,311
Gross profit 109,586 100,190 180,398 158,328
Technology and development 42,215 47,141 88,644 94,804
Marketing 40,260 33,033 65,138 73,436
General and administrative 54,705 61,765 122,578 131,204
Restructuring and reorganization 1,334 6,106 2,223 7,159
Total operating expenses 138,514 148,045 278,583 306,603
Loss from continuing operations (28,928) (47,855) (98,185) (148,275)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 1,048 20,643 3,531 63,753
Net loss from continuing operations (27,880) (27,212) (94,654) (84,522)
Net loss (27,880) (27,358) (94,654) (88,156)
Operating Segments | Real estate services        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 187,569 180,641 318,749 307,937
Cost of revenue 133,863 124,447 244,777 235,941
Gross profit 53,706 56,194 73,972 71,996
Technology and development 28,920 28,044 57,427 56,939
Marketing 23,855 16,004 35,032 41,064
General and administrative 19,140 20,961 38,915 40,579
Restructuring and reorganization 0 0 0 0
Total operating expenses 71,915 65,009 131,374 138,582
Loss from continuing operations (18,209) (8,815) (57,402) (66,586)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 14 0 (32) 0
Net loss from continuing operations (18,195)      
Net loss   (8,815) (57,434) (66,586)
Operating Segments | Rentals        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 50,927 45,356 100,445 88,226
Cost of revenue 11,630 10,427 23,087 20,192
Gross profit 39,297 34,929 77,358 68,034
Technology and development 10,417 16,304 25,929 32,268
Marketing 15,749 15,938 28,537 30,264
General and administrative 20,242 25,305 42,720 51,607
Restructuring and reorganization 0 0 0 0
Total operating expenses 46,408 57,547 97,186 114,139
Loss from continuing operations (7,111) (22,618) (19,828) (46,105)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net (42) 28 (35) 73
Net loss from continuing operations (7,153)      
Net loss   (22,590) (19,863) (46,032)
Operating Segments | Mortgage        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 40,179 38,426 73,998 74,915
Cost of revenue 32,528 34,266 58,432 63,479
Gross profit 7,651 4,160 15,566 11,436
Technology and development 700 734 1,356 1,377
Marketing 648 1,054 1,554 2,034
General and administrative 6,519 6,724 13,202 13,653
Restructuring and reorganization 0 0 0 0
Total operating expenses 7,867 8,512 16,112 17,064
Loss from continuing operations (216) (4,352) (546) (5,628)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 1 (91) 4 (151)
Net loss from continuing operations (215)      
Net loss   (4,443) (542) (5,779)
Operating Segments | Discontinued Properties Segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue   95   1,244
Operating Segments | Other        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 16,528 11,133 27,490 18,561
Cost of revenue 7,596 6,226 13,988 11,699
Technology and development 965 1,118 1,797 2,342
Marketing 8 16 15 26
General and administrative 910 1,044 2,064 2,097
Restructuring and reorganization 0 0 0 0
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 180 153 424 268
Operating Segments | Corporate overhead        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 0 0   0
Cost of revenue 0 0   0
Technology and development 1,213 941 2,135 1,878
Marketing 0 21 0 48
General and administrative 7,894 7,731 25,677 23,268
Restructuring and reorganization 1,334 6,106 2,223 7,159
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 895 20,553 3,170 63,563
Other revenue        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Gross profit 8,932 4,907 13,502 6,862
Total operating expenses 1,883 2,178 3,876 4,465
Loss from continuing operations 7,049 2,729 9,626 2,397
Net loss from continuing operations 7,229      
Net loss   2,882 10,050 2,665
Corporate overhead        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Gross profit 0 0 0 0
Total operating expenses 10,441 14,799 30,035 32,353
Loss from continuing operations (10,441) (14,799) (30,035) (32,353)
Net loss from continuing operations $ (9,546)      
Net loss   $ 5,754 $ (26,865) $ 31,210