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Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue(1) $ 275,556 $ 349,049 $ 489,639 $ 571,865
Cost of revenue 175,366 237,813 331,311 408,980
Gross profit 100,190 111,236 158,328 162,885
Technology and development 47,141 46,822 94,804 92,343
Marketing 33,033 55,922 73,436 98,111
General and administrative 61,765 68,523 131,204 124,664
Restructuring and reorganization 6,106 12,406 7,159 18,115
Total operating expenses 148,045 183,673 306,603 333,233
Loss from continuing operations (47,855) (72,437) (148,275) (170,348)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 20,643 (2,086) 63,753 (6,123)
Net loss from continuing operations (27,212) (74,523) (84,522) (176,471)
Net loss (27,358) (78,146) (88,156) (168,952)
Operating Segments | Real estate services        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue(1) 180,641 251,809 307,937 429,295
Cost of revenue 124,447 177,698 235,941 331,482
Gross profit 56,194 74,111 71,996 97,813
Technology and development 28,044 27,696 56,939 54,435
Marketing 16,004 40,765 41,064 71,608
General and administrative 20,961 24,341 40,579 47,333
Restructuring and reorganization 0 0 0 0
Total operating expenses 65,009 92,802 138,582 173,376
Loss from continuing operations (8,815) (18,691) (66,586) (75,563)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 0 (123) 0 (123)
Net loss from continuing operations (8,815)   (66,586) (75,686)
Net loss   (18,814)    
Operating Segments | Rentals        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue(1) 45,356 38,248 88,226 76,292
Cost of revenue 10,427 7,901 20,192 15,094
Gross profit 34,929 30,347 68,034 61,198
Technology and development 16,304 14,871 32,268 29,154
Marketing 15,938 13,086 30,264 24,128
General and administrative 25,305 21,824 51,607 46,015
Restructuring and reorganization 0 0 0 0
Total operating expenses 57,547 49,781 114,139 99,297
Loss from continuing operations (22,618) (19,434) (46,105) (38,099)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 28 232 73 701
Net loss from continuing operations (22,590)   (46,032) (37,398)
Net loss   (19,202)    
Operating Segments | Mortgage        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue(1) 38,426 53,098 74,915 56,015
Cost of revenue 34,266 46,316 63,479 51,834
Gross profit 4,160 6,782 11,436 4,181
Technology and development 734 1,904 1,377 4,251
Marketing 1,054 1,843 2,034 1,871
General and administrative 6,724 9,450 13,653 10,974
Restructuring and reorganization 0 0 0 0
Total operating expenses 8,512 13,197 17,064 17,096
Loss from continuing operations (4,352) (6,415) (5,628) (12,915)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net (91) (35) (151) (35)
Net loss from continuing operations (4,443)   (5,779) (12,950)
Net loss   (6,450)    
Operating Segments | Discontinued Properties Segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue(1) 95 4,740 1,244 9,963
Other revenue        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue(1) 11,133 5,894 18,561 10,263
Cost of revenue 6,226 5,898 11,699 10,570
Gross profit 4,907 (4) 6,862 (307)
Technology and development 1,118 1,189 2,342 2,225
Marketing 16 71 26 125
General and administrative 1,044 850 2,097 1,562
Restructuring and reorganization 0 0 0 0
Total operating expenses 2,178 2,110 4,465 3,912
Loss from continuing operations 2,729 (2,114) 2,397 (4,219)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 153 11 268 12
Net loss from continuing operations 2,882   2,665 (4,207)
Net loss   (2,103)    
Intercompany eliminations        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue(1) 0 0 0 0
Cost of revenue 0 0 0 0
Gross profit 0 0 0 0
Technology and development 941 1,162 1,878 2,278
Marketing 21 157 48 379
General and administrative 7,731 12,058 23,268 18,780
Restructuring and reorganization 6,106 12,406 7,159 18,115
Total operating expenses 14,799 25,783 32,353 39,552
Loss from continuing operations (14,799) (25,783) (32,353) (39,552)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 20,553 (2,171) 63,563 (6,678)
Net loss from continuing operations $ 5,754   $ 31,210 $ (46,230)
Net loss   $ (27,954)