Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Revenue	$ 2,284,442	$ 1,922,765	$ 886,093
Cost of revenue	1,998,389	1,518,945	653,983
Gross profit	286,053	403,820	232,110
Operating expenses
Technology and development	196,250	156,718	84,297
Marketing	158,071	138,740	54,881
General and administrative	254,593	218,315	85,624
Restructuring and reorganization	40,469	0	6,516
Total operating expenses	649,383	513,773	231,318
(Loss) income from operations	(363,330)	(109,953)	792
Interest income	6,639	635	2,074
Interest expense	(17,745)	(11,762)	(19,495)
Income tax (expense) benefit	(126)	6,107	0
Gain on extinguishment of convertible senior notes	57,193	0	0
Other (expense) income, net	(3,774)	5,360	(1,898)
Net loss	(321,143)	(109,613)	(18,527)
Dividends on convertible preferred stock	(1,560)	(7,269)	(4,454)
Net loss attributable to common stock—basic	(322,703)	(116,882)	(22,981)
Net loss attributable to common stock—diluted	$ (322,703)	$ (116,882)	$ (22,981)
Net loss per share attributable to common stock—basic (in dollars per share)	$ (2.99)	$ (1.12)	$ (0.23)
Net loss per share attributable to common stock— diluted (in dollars per share)	$ (2.99)	$ (1.12)	$ (0.23)
Weighted average shares of common stock— basic (in shares)	107,927,464	104,683,460	98,574,529
Weighted average shares of common stock— diluted (in shares)	107,927,464	104,683,460	98,574,529
Other comprehensive income
Foreign currency translation adjustments	$ 94	$ 6	$ (3)
Unrealized gain on available-for-sale securities	533	379	172
Comprehensive loss	(320,516)	(109,228)	(18,358)
Service
Revenue	1,081,877	1,042,112	674,345
Cost of revenue	772,351	648,660	437,484
Product
Revenue	1,202,565	880,653	211,748
Cost of revenue	$ 1,226,038	$ 870,285	$ 216,499