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Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]      
Revenue $ 2,284,442 $ 1,922,765 $ 886,093
Cost of revenue 1,998,389 1,518,945 653,983
Gross profit 286,053 403,820 232,110
Technology and development 196,250 156,718 84,297
Marketing 158,071 138,740 54,881
General and administrative 254,593 218,315 85,624
Restructuring and reorganization 40,469 0 6,516
Total operating expenses 649,383 513,773 231,318
Loss from operations (363,330) (109,953) 792
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 42,187 340 (19,319)
Net loss (321,143) (109,613) (18,527)
Operating Segments | Real estate services      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]      
Revenue 787,076 903,334 651,208
Cost of revenue 608,027 603,320 417,140
Gross profit 179,049 300,014 234,068
Technology and development 105,196 81,588 66,389
Marketing 98,673 98,746 53,399
General and administrative 88,171 84,655 54,538
Restructuring and reorganization 0 0 0
Total operating expenses 292,040 264,989 174,326
Loss from operations (112,991) 35,025 59,742
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net (123) (87) 0
Net loss (113,114) 34,938 59,742
Operating Segments | Properties      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]      
Revenue 1,202,651 880,653 209,686
Cost of revenue 1,225,717 870,052 214,382
Gross profit (23,066) 10,601 (4,696)
Technology and development 17,326 13,237 5,986
Marketing 2,762 1,889 536
General and administrative 11,203 9,593 2,810
Restructuring and reorganization 0 0 0
Total operating expenses 31,291 24,719 9,332
Loss from operations (54,357) (14,118) (14,028)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net (7,607) (4,261) (1,018)
Net loss (61,964) (18,379) (15,046)
Operating Segments | Rentals      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]      
Revenue 155,910 121,877 0
Cost of revenue 33,416 21,739 0
Gross profit 122,494 100,138 0
Technology and development 59,899 41,492 0
Marketing 51,064 36,174 0
General and administrative 92,728 71,943 0
Restructuring and reorganization 0 0 0
Total operating expenses 203,691 149,609 0
Loss from operations (81,197) (49,471) 0
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 1,389 3,301 0
Net loss (79,808) (46,170) 0
Operating Segments | Mortgage      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]      
Revenue 132,904 19,818 15,835
Cost of revenue 126,552 26,096 15,627
Gross profit 6,352 (6,278) 208
Technology and development 6,034 10,396 5,914
Marketing 4,889 561 267
General and administrative 25,680 8,306 1,665
Restructuring and reorganization 0 0 0
Total operating expenses 36,603 19,263 7,846
Loss from operations (30,251) (25,541) (7,638)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net (114) 3 73
Net loss (30,365) (25,538) (7,565)
Other      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]      
Revenue 23,684 13,609 12,377
Cost of revenue 22,460 14,264 9,847
Gross profit 1,224 (655) 2,530
Technology and development 3,591 2,528 1,288
Marketing 199 209 88
General and administrative 3,307 2,288 764
Restructuring and reorganization 0 0 0
Total operating expenses 7,097 5,025 2,140
Loss from operations (5,873) (5,680) 390
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 140 2 30
Net loss (5,733) (5,678) 420
Corporate Overhead and Intercompany Eliminations      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]      
Revenue (17,783) (16,526) (3,013)
Cost of revenue (17,783) (16,526) (3,013)
Gross profit 0 0 0
Technology and development 4,204 7,477 4,720
Marketing 484 1,161 591
General and administrative 33,504 41,530 25,847
Restructuring and reorganization 40,469 0 6,516
Total operating expenses 78,661 50,168 37,674
Loss from operations (78,661) (50,168) (37,674)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net 48,502 1,382 (18,404)
Net loss $ (30,159) $ (48,786) $ (56,078)