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Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue $ 600,517 $ 540,074 $ 1,804,778 $ 1,279,708
Cost of revenue 542,440 412,772 1,556,161 983,912
Gross profit 58,077 127,302 248,617 295,796
Technology and development 48,063 43,658 149,209 112,824
Marketing 33,748 49,143 133,832 116,343
General and administrative 61,005 54,395 191,704 151,352
Restructuring and reorganization 284 0 18,670 0
Total operating expenses 143,100 147,196 493,415 380,519
Income (loss) from operations (85,023) (19,894) (244,798) (84,723)
Interest income, interest expense, income tax expense, and other expense, net (5,222) 945 (14,399) 2,112
Net loss (90,245) (18,949) (259,197) (82,611)
Operating Segments | Real estate services        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 211,540 257,795 640,835 678,602
Cost of revenue 156,632 161,449 488,114 453,790
Gross profit 54,908 96,346 152,721 224,812
Technology and development 25,709 20,732 80,144 60,862
Marketing 18,772 33,894 90,380 86,823
General and administrative 20,244 18,383 67,578 60,813
Restructuring and reorganization 0   0  
Total operating expenses 64,725 73,009 238,102 208,498
Income (loss) from operations (9,817) 23,337 (85,381) 16,314
Interest income, interest expense, income tax expense, and other expense, net 0 (56) (123) (87)
Net loss (9,817) 23,281 (85,504) 16,227
Operating Segments | Properties        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 299,663 238,417 942,022 503,588
Cost of revenue 332,251 238,397 946,955 496,948
Gross profit (32,588) 20 (4,933) 6,640
Technology and development 4,728 3,602 13,531 9,512
Marketing 506 645 2,480 1,423
General and administrative 3,029 2,258 9,064 6,765
Restructuring and reorganization 0   0  
Total operating expenses 8,263 6,505 25,075 17,700
Income (loss) from operations (40,851) (6,485) (30,008) (11,060)
Interest income, interest expense, income tax expense, and other expense, net (2,814) (1,456) (5,682) (2,538)
Net loss (43,665) (7,941) (35,690) (13,598)
Operating Segments | Rentals        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 38,686 40,406 114,979 82,954
Cost of revenue 8,676 7,395 23,769 14,965
Gross profit 30,010 33,011 91,210 67,989
Technology and development 15,385 13,849 44,539 27,616
Marketing 12,678 14,113 36,806 26,724
General and administrative 22,722 23,264 68,738 46,413
Restructuring and reorganization 0   0  
Total operating expenses 50,785 51,226 150,083 100,753
Income (loss) from operations (20,775) (18,215) (58,873) (32,764)
Interest income, interest expense, income tax expense, and other expense, net 397 311 1,098 523
Net loss (20,378) (17,904) (57,775) (32,241)
Operating Segments | Mortgage        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 48,469 5,013 104,484 15,823
Cost of revenue 43,783 6,705 95,616 19,406
Gross profit 4,686 (1,692) 8,868 (3,583)
Technology and development 985 2,910 5,236 7,814
Marketing 1,653 149 3,525 413
General and administrative 7,073 2,334 18,047 5,686
Restructuring and reorganization 0   0  
Total operating expenses 9,711 5,393 26,808 13,913
Income (loss) from operations (5,025) (7,085) (17,940) (17,496)
Interest income, interest expense, income tax expense, and other expense, net (129) 1 (164) 2
Net loss (5,154) (7,084) (18,104) (17,494)
Other        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 7,079 3,193 17,341 10,261
Cost of revenue 6,018 3,576 16,590 10,323
Gross profit 1,061 (383) 751 (62)
Technology and development 751 586 2,975 1,538
Marketing 48 42 173 105
General and administrative 784 533 2,346 1,466
Restructuring and reorganization 0   0  
Total operating expenses 1,583 1,161 5,494 3,109
Income (loss) from operations (522) (1,544) (4,743) (3,171)
Interest income, interest expense, income tax expense, and other expense, net 40 1 51 2
Net loss (482) (1,543) (4,692) (3,169)
Corporate Overhead and Intercompany Eliminations        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue (4,920) (4,750) (14,883) (11,520)
Cost of revenue (4,920) (4,750) (14,883) (11,520)
Gross profit 0 0 0 0
Technology and development 505 1,979 2,784 5,482
Marketing 91 300 468 855
General and administrative 7,153 7,623 25,931 30,209
Restructuring and reorganization 284   18,670  
Total operating expenses 8,033 9,902 47,853 36,546
Income (loss) from operations (8,033) (9,902) (47,853) (36,546)
Interest income, interest expense, income tax expense, and other expense, net (2,716) 2,144 (9,579) 4,210
Net loss $ (10,749) $ (7,758) $ (57,432) $ (32,336)