Segment Reporting and Revenue (Tables)

6 Months Ended

Jun. 30, 2022

Segment Reporting [Abstract]

Reconciliation of Operating Profit (Loss) from Segments to Consolidated

Information on each of the reportable and other segments and reconciliation to consolidated net loss is presented in the table below. We have assigned certain previously reported expenses to each segment to conform to the way we internally manage and monitor our business. We allocated indirect costs to each segment based on a reasonable allocation methodology, when such costs are significant to the performance measures of the segments.

	Three Months Ended June 30, 2022
	Real estate services		Properties		Rentals		Mortgage		Other		Corporate Overhead and Intercompany Eliminations		Total
Revenue	$	251,809	$	262,606	$	38,248	$	53,098	$	5,894	$	(4,740)	$	606,915
Cost of revenue	177,698		255,839		7,901		46,316		5,898		(4,740)		488,912
Gross profit	74,111		6,767		30,347		6,782		(4)		—		118,003
Operating expenses
Technology and development	27,696		4,684		14,871		1,904		1,189		1,162		51,506
Marketing	40,765		821		13,086		1,843		71		157		56,743
General and administrative	24,341		3,210		21,824		9,450		850		12,058		71,733
Restructuring and reorganization	—		—		—		—		—		12,677		12,677
Total operating expenses	92,802		8,715		49,781		13,197		2,110		26,054		192,659
Loss from operations	(18,691)		(1,948)		(19,434)		(6,415)		(2,114)		(26,054)		(74,656)
Interest income, interest expense, income tax expense, and other expense, net	(123)		(1,245)		232		(35)		11		(2,330)		(3,490)
Net loss	$	(18,814)	$	(3,193)	$	(19,202)	$	(6,450)	$	(2,103)	$	(28,384)	$	(78,146)

	Three Months Ended June 30, 2021
	Real estate services		Properties		Rentals		Mortgage		Other		Corporate Overhead and Intercompany Eliminations		Total
Revenue	$	252,199	$	172,445	$	42,548	$	5,099	$	3,422	$	(4,398)	$	471,315
Cost of revenue	164,125		167,420		7,570		6,832		3,630		(4,398)		345,179
Gross profit	88,074		5,025		34,978		(1,733)		(208)		—		126,136
Operating expenses
Technology and development	20,010		3,080		13,568		2,536		479		1,815		41,488
Marketing	41,746		572		12,607		130		30		313		55,398
General and administrative	18,498		2,078		23,116		1,927		416		13,532		59,567
Total operating expenses	80,254		5,730		49,291		4,593		925		15,660		156,453
Income (loss) from operations	7,820		(705)		(14,313)		(6,326)		(1,133)		(15,660)		(30,317)
Interest income, interest expense, income tax expense, and other expense, net	(3)		(662)		212		1		1		2,890		2,439
Net income (loss)	$	7,817	$	(1,367)	$	(14,101)	$	(6,325)	$	(1,132)	$	(12,770)	$	(27,878)

	Six Months Ended June 30, 2022
	Real estate services		Properties		Rentals		Mortgage		Other		Corporate Overhead and Intercompany Eliminations		Total
Revenue	$	429,295	$	642,359	$	76,292	$	56,015	$	10,263	$	(9,963)	$	1,204,261
Cost of revenue	331,482		614,704		15,094		51,834		10,570		(9,963)		1,013,721
Gross profit	97,813		27,655		61,198		4,181		(307)		—		190,540
Operating expenses
Technology and development	54,435		8,803		29,154		4,251		2,225		2,278		101,146
Marketing	71,608		1,974		24,128		1,871		125		379		100,085
General and administrative	47,333		6,035		46,015		10,974		1,562		18,780		130,699
Restructuring and reorganization	—		—		—		—		—		18,386		18,386
Total operating expenses	173,376		16,812		99,297		17,096		3,912		39,823		350,316
(Loss) income from operations	(75,563)		10,843		(38,099)		(12,915)		(4,219)		(39,823)		(159,776)
Interest income, interest expense, income tax expense, and other expense, net	(123)		(2,869)		701		(35)		12		(6,862)		(9,176)
Net (loss) income	$	(75,686)	$	7,974	$	(37,398)	$	(12,950)	$	(4,207)	$	(46,685)	$	(168,952)

	Six Months Ended June 30, 2021
	Real estate services		Properties		Rentals		Mortgage		Other		Corporate Overhead and Intercompany Eliminations		Total
Revenue	$	420,808	$	265,171	$	42,548	$	10,810	$	7,068	$	(6,771)	$	739,634
Cost of revenue	292,342		258,551		7,570		12,701		6,747		(6,771)		571,140
Gross profit	128,466		6,620		34,978		(1,891)		321		—		168,494
Operating expenses
Technology and development	40,130		5,910		13,767		4,904		952		3,503		69,166
Marketing	52,928		779		12,611		264		63		555		67,200
General and administrative	42,429		4,507		23,149		3,352		933		22,587		96,957
Total operating expenses	135,487		11,196		49,527		8,520		1,948		26,645		233,323
Loss from operations	(7,021)		(4,576)		(14,549)		(10,411)		(1,627)		(26,645)		(64,829)
Interest income, interest expense, income tax expense, and other expense, net	(31)		(1,082)		212		2		1		2,065		1,167
Net loss	$	(7,052)	$	(5,658)	$	(14,337)	$	(10,409)	$	(1,626)	$	(24,580)	$	(63,662)