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Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue $ 471,315 $ 213,665 $ 739,634 $ 404,660
Cost of revenue 345,179 167,626 571,140 345,742
Gross profit 126,136 46,039 168,494 58,918
Operating expenses 156,453 50,465 233,323 120,774
Interest income 135 437 293 1,540
Interest expense (2,813) (2,665) (4,151) (5,109)
Income tax benefit 5,052 0 5,052 0
Other income (expense), net 65 43 (27) (1,303)
Net loss (27,878) (6,611) (63,662) (66,728)
Real estate segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Gross profit 88,074 46,250 128,466 61,324
Properties segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Gross profit 5,025 (1,164) 6,620 (1,365)
Real estate and properties segments        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Operating expenses 107,788 50,465 184,658 120,774
Rentals segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Gross profit 34,978 0 34,978 0
Operating expenses 48,665 0 48,665 0
Operating Segments | Real estate segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Cost of revenue 164,125 88,799 292,342 182,361
Operating Segments | Properties segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 172,445 72,184 265,171 151,282
Cost of revenue 167,420 73,348 258,551 152,647
Operating Segments | Rentals segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 42,548 0 42,548 0
Cost of revenue 7,570 0 7,570 0
Other revenue        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 8,521 7,246 17,878 11,496
Cost of revenue 10,462 6,293 19,448 12,537
Gross profit (1,941) 953 (1,570) (1,041)
Intercompany eliminations        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue (4,398) (814) (6,771) (1,803)
Cost of revenue (4,398) (814) (6,771) (1,803)
Brokerage revenue | Operating Segments | Real estate segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 237,511 128,543 393,957 230,894
Partner revenue | Operating Segments | Real estate segment        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue $ 14,688 $ 6,506 $ 26,851 $ 12,791