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Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue $ 197,780 $ 142,642 $ 307,922 $ 222,536
Cost of revenue 149,434 97,429 256,821 171,626
Gross profit 48,346 45,213 51,101 50,910
Operating expenses 60,767 42,756 130,972 85,628
Interest income 1,913 729 4,229 1,307
Interest expense (2,153) 0 (4,290) 0
Other income, net 36 21 128 179
Net income (loss) (12,625) 3,207 (79,804) (33,232)
Operating Segments | Real estate services        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 152,846 130,858 238,736 205,783
Cost of revenue 103,616 85,337 184,399 153,501
Gross profit 49,230 45,521 54,337 52,282
Operating Segments | Properties        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 39,908 8,986 61,281 12,038
Cost of revenue 40,906 9,088 63,898 12,430
Gross profit (998) (102) (2,617) (392)
Other revenue        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 5,281 2,798 8,329 4,715
Cost of revenue 5,167 3,004 8,948 5,695
Gross profit 114 (206) (619) (980)
Intercompany eliminations        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue (255) 0 (424) 0
Cost of revenue (255) 0 (424) 0
Gross profit 0 0 0 0
Brokerage revenue | Operating Segments | Real estate services        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 145,399 123,355 226,713 193,498
Partner revenue | Operating Segments | Real estate services        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue $ 7,447 $ 7,503 $ 12,023 $ 12,285