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Segment Reporting and Revenue
3 Months Ended
Mar. 31, 2019
Segment Reporting [Abstract]  
Segment Reporting and Revenue
Segment Reporting and Revenue

In its operation of the business, the Company's management, including its chief operating decision maker, who is also the Chief Executive Officer, evaluates the performance of the Company’s operating segments based on revenue and gross profit. The Company does not analyze discrete segment balance sheet information related to long-term assets, all of which are located in the United States. All other financial information is presented on a consolidated basis. The Company has five operating segments and two reportable segments, real estate services and properties.

Revenue is primarily generated from commissions and fees charged on each real estate services transaction completed by the Company or its partner agents, and proceeds from the sales of homes. The Company’s key revenue components are brokerage revenue, partner revenue, properties revenue, and other revenue. Revenue earned but not received is recorded as accrued revenue on the Company's consolidated balance sheets, net of an allowance for doubtful accounts. Accrued revenue, consisting of commission revenue, is known and is clearing escrow, and therefore it is not estimated.

Information on each of the reportable and other segments and reconciliation to consolidated net loss is as follows:
 
Three Months Ended March 31,
 
2019
 
2018
Real estate services
 
 
 
Brokerage revenue
$
81,314

 
$
70,143

Partner revenue
4,576

 
4,781

Total real estate services revenue
85,890

 
74,924

Cost of revenue
80,784

 
68,164

Gross profit
5,106

 
6,760

Properties
 
 
 
Revenue
21,373

 
3,052

Cost of revenue
22,993

 
3,342

Gross profit
(1,620
)
 
(290
)
Other
 
 
 
Revenue
3,047

 
1,917

Cost of revenue
3,780

 
2,691

Gross profit
(733
)
 
(774
)
Intercompany eliminations
 
 
 
Revenue
(169
)
 

Cost of revenue
(169
)
 

Gross profit

 

Consolidated
 
 
 
Revenue
110,141

 
79,893

Cost of revenue
107,388

 
74,197

Gross profit
2,753

 
5,696

Operating expenses
70,205

 
42,870

      Interest income
2,316

 
577

      Interest expense
(2,136
)
 

      Other income, net
92

 
158

Net loss
$
(67,180
)
 
$
(36,439
)


The following table presents the detail of accrued revenue for the periods presented:

 
Three Months Ended March 31,
 
2019
 
2018
Accrued revenue
$
16,481

 
$
12,232

Less: Allowance for doubtful accounts
(228
)
 
(139
)
Accrued revenue, net
$
16,253

 
$
12,093



The following table presents the activity in the allowance for doubtful accounts for the period presented:

 
Three Months Ended March 31,
 
2019
 
2018
Balance, beginning of period
$
166

 
$
160

Charges
74

 
(19
)
Write-offs
(12
)
 
(2
)
Balance, end of period
$
228

 
$
139