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Cost of services (Details) - MXN ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Cost of services      
Wages and salaries $ 242,237 $ 231,753 $ 219,890
Maintenance 177,191 152,583 184,246
Security and insurance 161,351 170,549 176,197
Utilities (electric, cleaning and water) 177,250 210,158 189,238
Building lease 15,683 44,359 45,181
Allowance for doubtful accounts (241) (5,960) (10,561)
Cost of hotel service 85,706 65,853 65,034
Employee statutory profit sharing 236 1,099 1,568
Equipment lease, fees and others 94,794 107,502 110,272
Cost of services $ 954,207 $ 977,896 $ 981,065