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  <xs:element id="now_RussellElmerMay2025PlanMember" abstract="true" name="RussellElmerMay2025PlanMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="now_RussellElmerRuleTradingArrangementCommonStockMember" abstract="true" name="RussellElmerRuleTradingArrangementCommonStockMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="now_RussellElmerRuleTradingArrangementRestrictedStockUnitsAndPerformanceBasedRestrictedStockUnitsMember" abstract="true" name="RussellElmerRuleTradingArrangementRestrictedStockUnitsAndPerformanceBasedRestrictedStockUnitsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
</xs:schema>
