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Information about Geographic Areas and Products (Tables)
12 Months Ended
Dec. 31, 2019
Segments, Geographical Areas [Abstract]  
Revenues by Geographic Area, Based on Billing Location of Customer

Revenues by geographic area, based on the location of our users, were as follows for the periods presented (in thousands):
 
Year Ended December 31,
 
2019
 
2018
 
2017
Revenues by geography
 
 
 
 
 
North America (1)
$
2,276,549

 
$
1,725,255

 
$
1,290,043

EMEA (2)
865,661

 
654,677

 
475,411

Asia Pacific and other
318,227

 
228,884

 
153,040

Total revenues
$
3,460,437

 
$
2,608,816

 
$
1,918,494


Schedule of Long Lived Assets by Geographic Area
Property and equipment, net by geographic area were as follows (in thousands):
 
December 31,
 
2019
 
2018
Property and equipment, net:
 
 
 
North America (3)
$
269,754

 
$
227,471

EMEA (2)
118,399

 
82,526

Asia Pacific and other
79,932

 
37,219

Total property and equipment, net
$
468,085

 
$
347,216


 
(1)
Revenues attributed to the United States were approximately 94% of North America revenues for each of the years ended December 31, 2019, 2018 and 2017.
(2)
Europe, the Middle East and Africa (EMEA)
(3)
Property and equipment, net attributed to the United States were approximately 73% and 76% of property and equipment, net attributable to North America as of December 31, 2019 and 2018, respectively.
Schedule of Subscription Revenue by Products
Subscription revenues consist of the following (in thousands):
 
Year Ended December 31,
 
2019
 
2018
 
2017
Digital workflow products(1)
$
2,810,887

 
$
2,111,702

 
$
1,534,591

ITOM products(1)
444,192

 
309,611

 
204,909

Total subscription revenues
$
3,255,079

 
$
2,421,313

 
$
1,739,500



(1)
As we have expanded the scope of IntegrationHub (formerly included within our ITOM offering) beyond ITOM to align more closely with our broader platform offering, revenues associated with IntegrationHub have been reclassified from ITOM products to platform, which is part of our digital workflow products. Revenues reclassified from ITOM product revenues to digital workflow products revenues were $60.9 million and $44.4 million for the years ended December 31, 2018 and 2017, respectively.