POWER OF ATTORNEY
KNOW ALL BY THESE PRESENTS, that the undersigned hereby constitutes and
appoints Matthew C. Kelly, Derk Lupinek, Michael P. Scarpelli and Robert G. Specker, each of
them, his/her true and lawful attorney-in-fact to:
(1) prepare and execute for and on behalf of the undersigned, in the undersigned’s
capacity as a representative of ServiceNow, Inc. (“Company”), and submit to the Securities
and Exchange Commission ("SEC") a Form ID, including amendments thereto, and any
other documents necessary or appropriate to obtain codes and passwords enabling the
undersigned to make electronic filings with the SEC of reports required by Section 16(a) of
the Securities Exchange Act of 1934 or any rule or regulation of the SEC;
(2) execute for and on behalf of the undersigned, in the undersigned’s capacity as a
representative of the Company, any and all Form 3, 4 or 5 reports required to be filed by the
undersigned in accordance with Section 16(a) of the Securities Exchange Act of 1934, as
amended (“Exchange Act”), and the rules thereunder with respect to transactions in
securities of ServiceNow, Inc.;
(3) do and perform any and all acts for and on behalf of the undersigned which may
be necessary or desirable to complete and execute any such Form 3, 4 or 5 report and timely
file such report with the U.S. Securities and Exchange Commission and any stock exchange
or similar authority;
(4) obtain, as the undersigned’s representative and on the undersigned’s behalf,
information regarding transactions in the Company’s equity securities from any third party to
release any such information to the attorney-in-fact; and
(5) take any other action of any type whatsoever in connection with the foregoing
which, in the opinion of such attorney-in-fact, may be of benefit to, in the best interest of, or
legally required by, the undersigned, it being understood that the documents executed by
such attorney-in-fact on behalf of the undersigned, pursuant to this Power of Attorney, shall
be in such form and shall contain such terms and conditions as such attorney-in-fact may
approve in his discretion.
The undersigned hereby grants to each such attorney-in-fact full power and authority to
do and perform each and every act and thing whatsoever requisite, necessary and proper to be
done in the exercise of any of the rights and powers herein granted, as fully to all intents and
purposes as the undersigned might or could do if personally present, with full power of
substitution or revocation, hereby ratifying and confirming all that such attorney-in-fact, or her
substitute or substitutes, shall lawfully do or cause to be done by virtue of this Power of Attorney
and the rights and powers herein granted. The undersigned acknowledges that no such
attorney-in-fact, in serving in such capacity at the request of the undersigned, is hereby
assuming, nor is the Company hereby assuming, any of the undersigned’s responsibilities to
comply with Section 16 of the Exchange Act.
28083/00018/DOCS/2407315.1
This Power of Attorney shall remain in full force and effect until the undersigned is no
longer required to file Form 3, 4 or 5 reports with respect to the undersigned’s holdings of and
transactions in securities issued by the Company, unless earlier revoked by the undersigned in a
signed writing delivered to the foregoing attorneys-in-fact.
IN WITNESS WHEREOF, the undersigned has caused this Power of Attorney to be
executed as of the __________________.
Signature:
Name: David Schneider
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