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Summary of Significant Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2012
Accounting Policies [Abstract]  
New Accounting Pronouncements and Changes in Accounting Principles
The following table summarizes the effects of this new guidance on our consolidated balance sheets and statements of comprehensive income (loss) (in thousands):
 
 
As of and for the Fiscal Year Ended
June 30, 2011
 
As Reported
 
Under
Previous
Accounting
Guidance
 
Impact of
Adoption of
ASU 2009-13
Total deferred revenue
$
74,646

 
$
81,036

 
$
(6,390
)
Revenues:
 
 
 
 
 
Subscription
$
79,191

 
$
78,305

 
$
886

Professional services and other
13,450

 
7,946

 
5,504

Total revenues
$
92,641

 
$
86,251

 
$
6,390

Summary of Property and Equipment Useful Life
Property and equipment, net, are stated at cost, subject to review of impairment, and depreciated using the straight-line method over the estimated useful lives of the assets as follows:
 
Computer equipment and software
  
3—5 years
Furniture and fixtures
  
3—5 years
Leasehold improvements
  
shorter of the lease term or estimated useful life
Property and equipment, net consists of the following (in thousands):
 
 
December 31,
 
2012
 
2011
Computer equipment and software
$
46,541

 
$
16,586

Furniture and fixtures
4,691

 
1,755

Leasehold improvements
2,649

 
2,795

Construction in progress
4,855

 
3,740

 
58,736

 
24,876

Less: accumulated depreciation
(16,394
)
 
(4,181
)
Total property and equipment, net
$
42,342

 
$
20,695

Changes in Allowance for Doubtful Accounts
The following table presents the changes in the allowance for doubtful accounts (in thousands):
Balance at January 1, 2012
$

Additions: Charged to operations
570

Additions: Charged to Deferred Revenue
172

Less: Write-offs

Balance at December 31, 2012
$
742

Service Level Credits
The following table presents the changes in the service level credit accrual (in thousands):
Balance at January 1, 2012
$
250

Additions: Charged against revenue
1,574

Less: Usage
628

Balance at December 31, 2012
$
1,196