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Revenue - Financial Statement Impact of ASC 606 (Income Statement) (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Oct. 31, 2018
Oct. 31, 2017
Oct. 31, 2018
Oct. 31, 2017
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]        
Revenue $ 155,944 $ 129,304 $ 444,673 $ 369,467
Operating expenses:        
Sales and marketing 84,490 81,670 238,472 225,604
Loss from operations (39,464) (42,559) (112,543) (121,534)
Net loss $ (40,196) $ (42,924) $ (114,918) $ (122,295)
Net loss per common share, basic and diluted $ (0.28) $ (0.32) $ (0.82) $ (0.92)
Weighted-average shares used to compute net loss per share, basic and diluted 142,366 134,636 140,559 133,044
Balances without adoption of ASC Topic 606 | Accounting Standards Update 2014-09        
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]        
Revenue $ 158,454   $ 452,648  
Operating expenses:        
Sales and marketing 89,821   253,647  
Loss from operations (42,285)   (119,743)  
Net loss $ (43,017)   $ (122,118)  
Net loss per common share, basic and diluted $ (0.30)   $ (0.87)  
Weighted-average shares used to compute net loss per share, basic and diluted 142,366   140,559  
Effect of Change | Accounting Standards Update 2014-09        
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]        
Revenue $ (2,510)   $ (7,975)  
Operating expenses:        
Sales and marketing (5,331)   (15,175)  
Loss from operations 2,821   7,200  
Net loss $ 2,821   $ 7,200  
Net loss per common share, basic and diluted $ 0.02   $ 0.05  
Weighted-average shares used to compute net loss per share, basic and diluted 142,366   140,559