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Revenue - Financial Statement Impact of ASC 606 (Income Statement) (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jul. 31, 2018
Jul. 31, 2017
Jul. 31, 2018
Jul. 31, 2017
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]        
Revenue $ 148,222 $ 122,941 $ 288,729 $ 240,163
Operating expenses:        
Sales and marketing 76,984 73,271 153,982 143,934
Loss from operations (37,219) (38,996) (73,079) (78,975)
Net loss $ (38,085) $ (39,285) $ (74,722) $ (79,371)
Net loss per common share, basic and diluted $ (0.27) $ (0.30) $ (0.54) $ (0.60)
Weighted-average shares used to compute net loss per share, basic and diluted 140,718 132,981 139,639 132,237
Balances without adoption of ASC Topic 606 | Accounting Standards Update 2014-09        
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]        
Revenue $ 150,941   $ 294,194  
Operating expenses:        
Sales and marketing 82,588   163,826  
Loss from operations (40,104)   (77,458)  
Net loss $ (40,970)   $ (79,101)  
Net loss per common share, basic and diluted $ (0.29)   $ (0.57)  
Weighted-average shares used to compute net loss per share, basic and diluted 140,718   139,639  
Effect of Change | Accounting Standards Update 2014-09        
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]        
Revenue $ (2,719)   $ (5,465)  
Operating expenses:        
Sales and marketing (5,604)   (9,844)  
Loss from operations 2,885   4,379  
Net loss $ 2,885   $ 4,379  
Net loss per common share, basic and diluted $ 0.02   $ 0.03  
Weighted-average shares used to compute net loss per share, basic and diluted 140,718   139,639