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Commitments and Contingencies - Additional Information (Details)
$ in Thousands
3 Months Ended 9 Months Ended 12 Months Ended
Nov. 29, 2017
USD ($)
Mar. 31, 2016
USD ($)
Feb. 13, 2015
USD ($)
Oct. 31, 2017
USD ($)
Oct. 31, 2016
USD ($)
Apr. 30, 2016
USD ($)
Oct. 31, 2017
USD ($)
Oct. 31, 2016
USD ($)
Jan. 31, 2017
USD ($)
Floor
Jan. 31, 2016
USD ($)
Jan. 31, 2015
USD ($)
Commitments And Contingencies [Line Items]                      
Letters of credit facility       $ 26,500     $ 26,500   $ 26,800    
Rent expense       8,100 $ 4,700   20,300 $ 13,300      
Sublease income       1,900 1,800   5,600 5,000      
Amortization of intangible assets         $ 500   $ 500 $ 2,900      
Settlement Agreement                      
Commitments And Contingencies [Line Items]                      
Amortization of intangible assets   $ 100                  
Date of settlement agreement             Mar. 31, 2016        
Jury award amount   4,900                  
Reversal of Previous Settlement Accruals and Interest   5,600                  
Income (Loss) Related to Litigation Settlement           $ 1,700          
Open Text S.A.                      
Commitments And Contingencies [Line Items]                      
Damage awarded     $ 4,900                
Accrual in relation to the jury award                     $ 4,900
Litigation expense                     $ 3,900
Weighted Average Useful Life                     14 months
Accrued additional liability related to the interest on the jury award                   $ 700  
Open Text S.A. | Settlement Agreement                      
Commitments And Contingencies [Line Items]                      
Settlement amount paid   $ 3,750                  
Open Text S.A. | General and Administrative Expense                      
Commitments And Contingencies [Line Items]                      
Amortization of intangible assets                   $ 900  
San Francisco Building                      
Commitments And Contingencies [Line Items]                      
Number of floors for headquarters | Floor                 1    
Subleases Expire in Fiscal 2018 and 2021                      
Commitments And Contingencies [Line Items]                      
Non-cancellable sublease proceeds for the year ending January 31, 2018       1,800     $ 1,800        
Non-cancellable sublease proceeds for the year ending January 31, 2019       5,800     5,800        
Non-cancellable sublease proceeds for the year ending January 31, 2020       1,900     1,900        
Non-cancellable sublease proceeds for the year ending January 31, 2021       $ 1,800     $ 1,800        
Minimum                      
Commitments And Contingencies [Line Items]                      
Operating lease expiration year             2018        
Capital lease term             3 years        
Term of sublease arrangement             19 months        
Non-cancellable sublease expiration year             2018        
Maximum                      
Commitments And Contingencies [Line Items]                      
Operating lease expiration year             2029        
Capital lease term             4 years        
Term of sublease arrangement             49 months        
Non-cancellable sublease expiration year             2021        
November 2017 Facility | Subsequent Event                      
Commitments And Contingencies [Line Items]                      
Line of credit facility, agreement date Nov. 29, 2017                    
November 2017 Facility | Subsequent Event | Letters of Credit                      
Commitments And Contingencies [Line Items]                      
Letters of credit facility $ 26,000