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Schedule 1-Parent Only Disclosures [Schedule] Condensed Statement of Comprehensive Loss (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Condensed Financial Statements, Captions [Line Items]      
Technology and Development Expense $ 10,074 $ 9,248 $ 9,768
General and administrative 20,967 18,164 16,820
Sales and marketing 35,451 24,999 19,104
Income (Loss) from Equity Method Investments (352) 0 0
Operating loss (1,920) (1,045) (2,642)
Interest expense 1,349 1,198 533
Other income, net (1,629) (1,309) (1,244)
Income Tax (Benefit) Expense, Attributable to Parent 5,423 4,042 5,302
Other comprehensive income (loss), net of taxes 1,003 (661) 285
Comprehensive loss (806) (1,588) (1,218)
Parent Company      
Condensed Financial Statements, Captions [Line Items]      
Veterinary invoice expense 697 571 354
Other costs of revenue 353 357 239
Technology and Development Expense 1,085 512 528
General and administrative 5,974 4,879 4,204
Sales and marketing 2,137 1,355 889
Total expenses 10,246 7,674 6,214
Income (Loss) from Equity Method Investments (205) 0 0
Operating loss (10,451) (7,674) (6,214)
Interest expense 1,327 1,184 529
Other income, net 4,156 2,557 4,101
Loss before equity in undistributed earnings of subsidiaries (7,622) (6,301) (2,642)
Equity in undistributed earnings of subsidiaries (390) (1,332) 4,163
Net loss (1,809) (927) (1,503)
Other comprehensive income (loss) of subsidiaries 1,003 (661) 285
Other comprehensive income (loss), net of taxes 1,003 (661) 285
Comprehensive loss $ (806) $ (1,588) $ (1,218)