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Equity Award Plans (Tables)
6 Months Ended
Jun. 30, 2020
Share-based Payment Arrangement [Abstract]  
Summary of the Activity for Stock Option Changes and Summary of Information Related to Options Outstanding and Options Exercisable
A summary of the activity for our stock option changes during the reporting period and a summary of information related to options outstanding and options exercisable are presented below (in thousands, except per share amounts and contractual life years):
 
Options Outstanding
 
Number of
Shares
 
Weighted-
Average
Exercise
Price
(per share)
 
Weighted-
Average
Contractual
Life (years)
 
Aggregate
Intrinsic
Value
Balance — December 31, 2019
4,391

 
$
9.07

 
5.2
 
$
45,931

Exercised
(780
)
 
4.79

 
 
 
6,260

Cancelled
(186
)
 
16.31

 
 
 
 
Balance — June 30, 2020
3,425

 
$
9.65

 
4.8
 
$
22,061

Options exercisable — June 30, 2020
2,449

 
$
12.09

 
3.4
 
$
13,607


Summary of Activity for Restricted Common Stock, RSAs and RSUs and Summary of Information Related to Unvested Restricted Common Stock, RSAs and RSUs and those Expected to Vest
A summary of the activity for our restricted common stock, RSAs and RSUs during the reporting periods and a summary of information related to unvested restricted common stock, RSAs and RSUs, including those expected to vest based on the achievement of a performance condition, are presented below (in thousands, except per share amounts and contractual life years):
 
Number of
Shares
 
Weighted-
Average
Grant Date
Fair Value
(per share)
 
Weighted-
Average
Contractual
Life (years)
 
Aggregate
Intrinsic
Value
Unvested balance — December 31, 2019
21,697

 
$
16.07

 
1.2
 
$
358,651

Granted
12,757

 
15.26

 
 
 
 
Vested
(6,130
)
 
15.18

 
 
 
 
Cancelled
(5,644
)
 
16.71

 
 
 
 
Unvested balance — June 30, 2020
22,680

 
$
15.49

 
1.5
 
$
276,237

Unvested awards for which the requisite service period has not been rendered and vesting is subject to the achievement of a performance condition — June 30, 2020
1,361

 
$
13.65

 
1.7
 
$
16,575


Schedule of Assumptions used in Black-Scholes Option Pricing Model
The following table summarizes the assumptions used in the Black-Scholes option-pricing model to determine fair value of our common shares to be issued under the ESPP for the offering periods beginning in May 2019:
 
Three and Six Months Ended June 30, 2020
 
Three and Six Months Ended June 30, 2019
Fair value of common stock
$13.06
 
$14.59
Risk-free interest rate
0.17% - 0.18%
 
2.21% - 2.35%
Expected term (in years)
0.5 - 1.0
 
0.5 - 1.0
Volatility
52% - 68%
 
39%
Dividend yield
—%
 
—%

Schedule of Stock-Based Compensation Expense Related to Stock Options, ESPP and Restricted Stock Units and Awards
Stock-based compensation expense related to stock options, ESPP and restricted stock unit awards is included in the condensed consolidated statements of operations as follows (in thousands):
 
Three Months Ended June 30,
 
Six Months Ended June 30,
 
2020
 
2019
 
2020
 
2019
Cost of product, subscription and support revenue
$
4,051

 
$
3,964

 
$
7,792

 
$
7,911

Cost of professional services revenue
4,450

 
3,641

 
8,351

 
7,350

Research and development
9,861

 
11,889

 
21,406

 
24,313

Sales and marketing
11,410

 
13,227

 
22,896

 
25,767

General and administrative
6,981

 
7,430

 
12,486

 
15,133

Restructuring
293

 

 
293

 

Total
$
37,046


$
40,151


$
73,224


$
80,474