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Segments
6 Months Ended
Jun. 30, 2019
Segments  
Segments

15. Segments

As further described in Note 1, the Company classifies its business into two segments: Consumer-to-Consumer and Business Solutions. Operating segments are defined as components of an enterprise that engage in business activities, about which separate financial information is available that is evaluated regularly by the Company’s Chief Operating Decision Maker (“CODM”) in deciding where to allocate resources and in assessing performance.

The Consumer-to-Consumer operating segment facilitates money transfers between two consumers. The Company views its money transfer service as one interconnected global network where a money transfer can be sent from one location to another, around the world. The segment includes five geographic regions whose functions are primarily related to generating, managing and maintaining agent relationships and localized marketing activities. The Company includes westernunion.com in its regions. By means of common processes and systems, these regions, including westernunion.com, create an interconnected network for consumer transactions, thereby constituting one global Consumer-to-Consumer money transfer business and one operating segment.

The Business Solutions operating segment facilitates payment and foreign exchange solutions, primarily cross-border, cross-currency transactions, for small and medium size enterprises and other organizations and individuals.

All businesses and other services that have not been classified in the above segments are reported as "Other," which primarily include the Company’s cash-based and electronic-based bill payment services which facilitate payments from consumers to businesses and other organizations. The CODM allocates resources and assesses performance using discrete information for these separate bill payments components, neither of which is material from either a quantitative or qualitative perspective. In May 2019, the Company sold a substantial majority of its United States based electronic bill payments services, as discussed in Note 4. The Company’s money order and other services are also included in "Other."

Corporate costs, including stock-based compensation and other overhead, are allocated to the segments primarily based on a percentage of the segments’ revenue compared to total revenue.

The following table presents the Company’s reportable segment results for the three and six months ended June 30, 2019 and 2018 (in millions):

Three Months Ended

Six Months Ended

June 30, 

June 30, 

    

2019

    

2018

    

2019

    

2018

    

Revenues:

 

  

 

  

 

  

 

  

Consumer-to-Consumer

$

1,112.9

$

1,127.5

$

2,169.8

$

2,218.5

Business Solutions

 

95.6

 

93.1

 

191.2

 

189.8

Other (a)

 

132.0

 

190.5

 

316.5

 

392.2

Total consolidated revenues

$

1,340.5

$

1,411.1

$

2,677.5

$

2,800.5

Operating income:

 

  

 

  

 

  

 

  

Consumer-to-Consumer

$

250.2

$

266.2

$

483.5

$

507.9

Business Solutions

 

10.5

 

1.1

 

19.1

 

3.9

Other (a)

 

5.6

 

16.3

 

14.9

 

36.7

Total segment operating income (b)

$

266.3

$

283.6

$

517.5

$

548.5

(a)Other primarily consists of the Company’s electronic-based and cash-based bill payment services which facilitate payments from consumers to businesses and other organizations. In May 2019, the Company sold a substantial majority of its United States based electronic bill payments services, as discussed in Note 4. Speedpay revenues included in the Company’s results were $37.2 million and $87.4 million for the three months ended June 30, 2019 and 2018, respectively, and $125.4 million and $182.4 million for the six months ended June 30, 2019 and 2018, respectively. Speedpay direct operating expenses were $30.6 million and $61.6 million for the three months ended June 30, 2019 and 2018, respectively, and $98.2 million and $127.7 million for the six months ended June 30, 2019 and 2018, respectively. Paymap revenues included in the Company’s results were $1.6 million and $4.2 million for the three months ended June 30, 2019 and 2018, respectively, and $5.3 million and $8.3 million for the six months ended June 30, 2019 and 2018, respectively. Paymap direct operating expenses were $0.5 million and $1.5 million for the three months ended June 30, 2019 and 2018, respectively, and $2.2 million and $3.2 million for the six months ended June 30, 2019 and 2018, respectively.
(b)During the three and six months ended June 30, 2019, the Company incurred approximately $7.4 million of restructuring-related expenses, as further discussed in Note 16. While these expenses are identifiable to the Company's segments, they have been excluded from the measurement of segment operating income provided to the CODM for purposes of assessing segment performance and decision making with respect to resource allocation.