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Stock-based Compensation Plans and Awards - Stock-based Compensation Expense (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Stock-based Compensation Plans and Awards        
Stock-based compensation expense $ 2,523 $ 2,209 $ 5,227 $ 4,130
Service Costs        
Stock-based Compensation Plans and Awards        
Stock-based compensation expense 366 262 737 443
Sales and Marketing        
Stock-based Compensation Plans and Awards        
Stock-based compensation expense 363 171 728 251
Product Development        
Stock-based Compensation Plans and Awards        
Stock-based compensation expense 637 564 1,342 1,156
General and Administrative        
Stock-based Compensation Plans and Awards        
Stock-based compensation expense $ 1,157 $ 1,212 $ 2,420 $ 2,280