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Stock-based Compensation Plans and Awards - Stock-based Compensation Expense (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Stock-based Compensation Plans and Awards    
Stock-based compensation expense $ 2,704 $ 1,921
Service costs    
Stock-based Compensation Plans and Awards    
Stock-based compensation expense 371 181
Sales and marketing    
Stock-based Compensation Plans and Awards    
Stock-based compensation expense 365 80
Product development    
Stock-based Compensation Plans and Awards    
Stock-based compensation expense 705 592
General and administrative    
Stock-based Compensation Plans and Awards    
Stock-based compensation expense $ 1,263 $ 1,068