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Segment information
12 Months Ended
Dec. 31, 2013
Segment information  
Segment information

17. Segment information

General information

        The segment and geographic information provided in the table below is being reported consistent with the Company's method of internal reporting. Operating segments are defined as components of an enterprise for which separate financial information is available and which is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. The chief operating decision maker, or CODM, reviews net revenue and gross profit by service by geographical region. The Company operates in two reportable segments; multi-currency processing services and payment processing services.

Information about revenue, profit and assets

        The CODM evaluates performance and allocates resources based on net revenue and gross profit of each segment. For purposes of analyzing segments, gross profit of the multi-currency processing services segment is equal to net revenue less multi-currency cost of sales of $1.7 million which is included in "processing and services costs" for the year ended December 31, 2013 and for the year ended December 31, 2012 and 2011, the amount of multi-currency cost of sales is immaterial. The gross profit for the payment processing services segment includes net revenue of the segment less the cost of revenue component "payment processing services fees", which includes interchange and card network fees and assessments. Net revenue and gross profit by geographical region is based upon where the transaction originated. Lastly, the Company does not evaluate performance or allocate resources using segment asset data. Long-lived assets are primarily located in North America and Europe and as of December 31, 2013 and December 31, 2012, long-lived asset amounts are $10.3 million and $9.8 million, respectively.

        The Company conducts its business primarily in three geographical regions: Asia Pacific ("APAC"), North America, and Central Europe, Middle East and Africa ("CEMEA"). The following table provides revenue concentration by geographic region. Analysis of revenue by segment and geographical region and reconciliations to consolidated revenue and gross profit are as follows:

 
  Year ended December 31,  
 
  2013   2012   2011  

Net Revenue:

                   

APAC

  $ 15,666,192   $ 16,248,880   $ 18,337,513  

North America

    6,165,431     5,000,064     3,991,374  

CEMEA

    7,981,826     7,558,146     4,909,875  
               

Total multi-currency processing services revenue

    29,813,449     28,807,090     27,238,762  

Payment processing services revenue

    16,752,616     14,770,926     14,619,404  
               

Net revenue

  $ 46,566,065   $ 43,578,016   $ 41,858,166  
               
               

Gross Profit:

                   

APAC

  $ 15,572,813   $ 16,248,880   $ 18,337,513  

North America

    6,045,441     5,000,064     3,991,374  

CEMEA

    6,515,668     7,558,146     4,909,875  
               

Total multi-currency processing services gross profit

    28,133,922     28,807,090     27,238,762  
               

Payment processing services gross profit

    5,516,354     3,827,636     2,942,392  
               

Total gross profit

  $ 33,650,276   $ 32,634,726   $ 30,181,154  
               
               

        Payment processing service revenue and gross profit is the result of transactions that primarily originated in North America and no individual merchant of the payment processing segment was greater than 10% of segment revenue.

        Concentration of revenue by customer by geographical region:

 
  Year ended
December 31,
 
 
  2013   2012   2011  

Multi-currency processing services revenue:

                   

APAC:

                   

Customer A

    63 %   62 %   63 %

Customer I

    *     12     13  

North America:

                   

Customer E

    25     18     11  

Customer F

    32     44     54  

Customer G

    11     11     21  

CEMEA:

                   

Customer C

    71     97     100  

Customer H

    28     *     *  

*
Revenue less than 10%.