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General (Details Textual)
3 Months Ended 9 Months Ended 12 Months Ended
Aug. 21, 2020
USD ($)
Sep. 30, 2020
USD ($)
subsidiary
Sep. 30, 2019
USD ($)
Sep. 30, 2020
USD ($)
subsidiary
Sep. 30, 2019
USD ($)
Dec. 31, 2019
USD ($)
Aug. 20, 2020
USD ($)
May 11, 2020
USD ($)
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Operations commenced date       Jan. 01, 2005        
Subsidiary or equity method investee, number | subsidiary   10   10        
Entity incorporation, date of incorporation       Nov. 24, 2004        
Deferred revenue, revenue recognized       $ 84,630,000        
Sales returns       $ 0   $ 0    
Capitalized contract cost, amortization period (years)   4 years   4 years        
Gain (loss) related to the effective portion of the cash flow hedges   $ 127,000 $ 361,000 $ (177,000) $ (170,000)      
Realized income on derivative instruments, net of tax   2,271,000 0 4,742,000 0      
Derivative instruments not designated as hedging instruments, gain (loss), net   (876,000) 951,000 (244,000) 1,404,000      
Foreign Exchange Contract                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Gain (loss) related to the effective portion of the cash flow hedges   128,000 361,000 (176,000) (170,000)      
Realized income on derivative instruments, net of tax   2,271,000   4,742,000        
Ineffective hedges recognized   0 $ 0 $ 0 $ 0      
Maintenance                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Revenue, performance obligation, description of timing       one year        
Revolving Credit Facility | Line of Credit                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Debt instrument, term 3 years              
Line of credit facility, maximum borrowing capacity $ 70,000,000              
Line of credit facility, accordion feature, increase limit $ 90,000,000              
First priority perfected lien on voting capital stock, percent 65.00%              
Debt instrument, covenant, minimum available liquidity $ 25,000,000              
Letter of Credit | Line of Credit                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Line of credit facility, maximum borrowing capacity $ 15,000,000              
Long-term line of credit   $ 2,439,000   $ 2,439,000        
Promissory Note | Line of Credit                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Line of credit facility, maximum borrowing capacity             $ 7,000,000  
Credit and Security Agreement | London Interbank Offered Rate (LIBOR)                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Basis spread on variable rate (percentage) 1.00%              
Credit and Security Agreement | Base Rate                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Basis spread on variable rate (percentage) 3.00%              
Credit and Security Agreement | Eurodollar                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Basis spread on variable rate (percentage) 0.50%              
2025 Senior Notes | Convertible Debt                
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                
Interest rate, stated percentage               1.25%
Principal amount               $ 253,000,000