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Description of Business and Basis of Presentation - Summary of Unaudited Consolidated Statement of Operations Reflecting Adoption of Topic 606 (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended
Mar. 31, 2018
Mar. 31, 2017
Revenue:    
Subscription and support $ 43,200 $ 31,554
Professional services and other 4,791 2,918
Total revenue 47,991 34,472
Cost of revenue:    
Professional services and other 3,594 2,575
Gross profit 34,006 24,792
Operating expenses:    
Sales and marketing 23,188 18,227
Loss before income taxes (11,729) (11,518)
Income tax expense (139) (83)
Net loss $ (11,868) $ (11,601)
Net loss per common share, basic and diluted $ (0.37) $ (0.40)
Adoption of New Standard    
Revenue:    
Subscription and support   $ 31,554
Professional services and other   2,918
Total revenue   34,472
Cost of revenue:    
Professional services and other   2,575
Gross profit   24,792
Operating expenses:    
Sales and marketing   18,227
Loss before income taxes   (11,518)
Income tax expense   (83)
Net loss   $ (11,601)
Net loss per common share, basic and diluted   $ (0.40)
Adoption of New Standard | As Previously Reported    
Revenue:    
Subscription and support   $ 30,513
Professional services and other   3,466
Total revenue   33,979
Cost of revenue:    
Professional services and other   2,511
Gross profit   24,363
Operating expenses:    
Sales and marketing   18,986
Loss before income taxes   (12,700)
Income tax expense   (31)
Net loss   $ (12,731)
Net loss per common share, basic and diluted   $ (0.44)
Adoption of New Standard | Adjustments    
Revenue:    
Subscription and support   $ 1,041
Professional services and other   (548)
Total revenue   493
Cost of revenue:    
Professional services and other   64
Gross profit   429
Operating expenses:    
Sales and marketing   (759)
Loss before income taxes   1,182
Income tax expense   (52)
Net loss   $ 1,130
Net loss per common share, basic and diluted   $ 0.04