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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jul. 31, 2020
Jul. 31, 2019
Jul. 31, 2020
Jul. 31, 2019
Revenues        
Total revenues $ 491,658 $ 516,558 $ 925,735 $ 941,408
Cost of revenues        
Total cost of revenues [1] 132,052 98,308 260,669 194,131
Gross profit 359,606 418,250 665,066 747,277
Operating expenses        
Research and development [1] 197,297 134,110 389,421 263,400
Sales and marketing [1] 323,687 298,773 642,911 577,734
General and administrative [1] 78,081 72,264 160,805 138,026
Total operating expenses [1] 599,065 505,147 1,193,137 979,160
Operating loss (239,459) (86,897) (528,071) (231,883)
Interest and other income (expense), net        
Interest income 3,581 16,415 10,056 32,761
Interest expense (30,148) (24,104) (54,585) (47,121)
Other income (expense), net 5,917 (654) 5,243 (1,193)
Total interest and other income (expense), net (20,650) (8,343) (39,286) (15,553)
Loss before income taxes (260,109) (95,240) (567,357) (247,436)
Income tax provision (benefit) 1,213 5,632 (456) 8,865
Net loss $ (261,322) $ (100,872) $ (566,901) $ (256,301)
Net loss per share:        
Basic and diluted (in dollars per share) $ (1.64) $ (0.67) $ (3.58) $ (1.71)
Weighted-average shares outstanding:        
Basic and diluted (in shares) 158,952 150,306 158,241 149,723
License        
Revenues        
Total revenues $ 176,814 $ 279,279 $ 325,199 $ 482,141
Cost of revenues        
Total cost of revenues [1] 5,474 5,936 11,540 11,618
Cloud services        
Revenues        
Total revenues 125,870 70,451 238,022 132,506
Cost of revenues        
Total cost of revenues [1] 59,728 35,155 113,218 67,481
Maintenance and services        
Revenues        
Total revenues 188,974 166,828 362,514 326,761
Cost of revenues        
Total cost of revenues [1] $ 66,850 $ 57,217 $ 135,911 $ 115,032
[1]
Amounts include stock-based compensation expense, as follows:
Cost of revenues, $13,992 thousand and $10,459 thousand;
Research and development, $66,284 thousand and $40,451 thousand;
Sales and marketing, $50,741 thousand and $49,007 thousand;
General and administrative, $23,856 thousand and $23,096 thousand
for the three months ended July 31, 2020 and 2019, respectively.

Amounts include stock-based compensation expense, as follows:
Cost of revenues, $27,194 thousand and $21,284 thousand;
Research and development, $134,853 thousand and $81,719 thousand;
Sales and marketing, $107,215 thousand and $99,275 thousand;
General and administrative, $44,429 thousand and $43,798 thousand
for the six months ended July 31, 2020 and 2019, respectively.