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Net Loss Per Share - Potentially Dilutive Securities (Details) - shares
shares in Thousands
3 Months Ended
Apr. 30, 2020
Apr. 30, 2019
Potentially dilutive securities    
Antidilutive securities excluded from computation of earnings per share, amount 14,810 14,201
Shares subject to outstanding common stock options    
Potentially dilutive securities    
Antidilutive securities excluded from computation of earnings per share, amount 608 353
Shares subject to outstanding RSUs, PSUs and RSAs    
Potentially dilutive securities    
Antidilutive securities excluded from computation of earnings per share, amount 13,592 13,128
Employee stock purchase plan    
Potentially dilutive securities    
Antidilutive securities excluded from computation of earnings per share, amount 610 720