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GOODWILL AND INTANGIBLE ASSETS - NET (Detail) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 12 Months Ended
Jun. 30, 2011
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Goodwill [Line Items]        
Goodwill, net - beginning balance   $ 22,698 $ 8,169  
Effect of net foreign currency exchange rate changes   (430) 235  
Goodwill, net - ending balance   22,268 22,698 8,169
Goodwill impairment loss 1,697 0 0 1,697
Finite-Lived Intangible Assets [Line Items]        
Gross carrying amount   20,512 20,977  
Accumulated amortization   (6,778) (4,143)  
Net carrying amount   13,734 16,834  
Amortization of intangible assets   2,785 1,024 779
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]        
2014   2,503    
2015   2,376    
2016   2,341    
2017   1,865    
2018   977    
Thereafter   3,672    
Client Relationships [Member]
       
Finite-Lived Intangible Assets [Line Items]        
Weighted average life at acquisition   9 years 9 years  
Gross carrying amount   13,432 13,724  
Accumulated amortization   (4,885) (3,640)  
Net carrying amount   8,547 10,084  
Amortization of intangible assets   1,373 627 720
Trade Name [Member]
       
Finite-Lived Intangible Assets [Line Items]        
Weighted average life at acquisition   5 years 5 years  
Gross carrying amount   6,232 6,372  
Accumulated amortization   (1,643) (439)  
Net carrying amount   4,589 5,933  
Amortization of intangible assets   1,222 333 59
Non-competition Agreements [Member]
       
Finite-Lived Intangible Assets [Line Items]        
Weighted average life at acquisition   5 years 5 years  
Gross carrying amount   848 881  
Accumulated amortization   (250) (64)  
Net carrying amount   598 817  
Amortization of intangible assets   190 64 0
Thoughtcorp Inc [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     2,935  
Empathy Lab LLC [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     11,359  
North America [Member]
       
Goodwill [Line Items]        
Goodwill, net - beginning balance   16,643 2,286  
Effect of net foreign currency exchange rate changes   (205) 63  
Goodwill, net - ending balance   16,438 16,643  
Goodwill, Impaired, Accumulated Impairment Loss   0 0 0
North America [Member] | Thoughtcorp Inc [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     2,935  
North America [Member] | Empathy Lab LLC [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     11,359  
EU [Member]
       
Goodwill [Line Items]        
Goodwill, net - beginning balance   2,864 2,864  
Effect of net foreign currency exchange rate changes   0 0  
Goodwill, net - ending balance   2,864 2,864  
Goodwill, Impaired, Accumulated Impairment Loss   0 0 0
EU [Member] | Thoughtcorp Inc [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     0  
EU [Member] | Empathy Lab LLC [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     0  
Russia [Member]
       
Goodwill [Line Items]        
Goodwill, net - beginning balance   3,191 3,019  
Effect of net foreign currency exchange rate changes   (225) 172  
Goodwill, net - ending balance   2,966 3,191  
Goodwill, Impaired, Accumulated Impairment Loss   0 0 0
Russia [Member] | Thoughtcorp Inc [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     0  
Russia [Member] | Empathy Lab LLC [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     0  
Other [Member]
       
Goodwill [Line Items]        
Goodwill, net - beginning balance   0 0  
Effect of net foreign currency exchange rate changes   0 0  
Goodwill, net - ending balance   0 0  
Goodwill, Impaired, Accumulated Impairment Loss   (1,697) (1,697) (1,697)
Other [Member] | Thoughtcorp Inc [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     0  
Other [Member] | Empathy Lab LLC [Member]
       
Goodwill [Line Items]        
Acquisition of Goodwill     $ 0