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SEGMENT INFORMATION (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 6 Months Ended 9 Months Ended
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
item
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Jun. 30, 2013
Jun. 30, 2012
Sep. 30, 2013
Sep. 30, 2012
SEGMENT INFORMATION                      
Number of reportable segments       3              
Segment reporting                      
Total Revenue $ 60,872       $ 64,279         $ 186,934 $ 194,540
Total segment contribution 19,929       21,294         65,145 64,218
Unallocated cost of sales 10,744       11,185         31,232 35,979
Unallocated sales and marketing 34,844 32,787 37,273   36,830 35,119 38,570 70,059 73,689 104,904 110,518
Unallocated research and development 8,797       5,177         25,248 17,944
Unallocated general and administrative 13,987       14,474         40,209 41,050
Unallocated lease abandonment 7                 835  
Unallocated non-operating income/(expense) 293       (15)         (156) (70)
Total operating expenses 57,635       56,481         171,196 169,512
Loss before income taxes (7,800)       (3,372)         (15,338) (10,881)
Unallocated expenses
                     
Segment reporting                      
Unallocated cost of sales 1,504       1,326         3,005 5,049
Unallocated sales and marketing 3,708       4,512         12,480 12,877
Unallocated research and development 8,797       5,177         25,246 17,945
Unallocated general and administrative 13,420       13,666         39,073 39,297
Unallocated lease abandonment 7                 835  
Unallocated non-operating income/(expense) 293       (15)         (156) (69)
Total operating expenses 27,729       24,666         80,483 75,099
North America Consumer | Operating Segment
                     
Segment reporting                      
Total Revenue 38,699       39,878         120,018 119,881
Total segment contribution 15,266       15,490         50,746 47,843
Rest of World Consumer | Operating Segment
                     
Segment reporting                      
Total Revenue 7,165       9,903         23,213 30,159
Total segment contribution (537)       (622)         (1,089) (2,491)
Global Enterprise and Education | Operating Segment
                     
Segment reporting                      
Total Revenue 15,008       14,498         43,703 44,500
Total segment contribution $ 5,200       $ 6,426         $ 15,488 $ 18,866