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Quarterly Selected Financial Information (Unaudited) (Details) - USD ($)
3 Months Ended 6 Months Ended 9 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Jun. 30, 2019
Jun. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Condensed Financial Statements, Captions [Line Items]                              
Revenue $ 319,074,000 $ 287,688,000 $ 283,861,000 $ 267,211,000 $ 293,977,000 $ 270,844,000 $ 281,988,000 $ 274,297,000 $ 551,072,000 $ 556,285,000 $ 838,760,000 $ 827,129,000 $ 1,157,834,000 $ 1,121,106,000 $ 1,138,370,000
Gross profit 62,106,000 69,495,000 68,398,000 62,010,000 59,066,000 63,967,000 64,941,000 65,839,000 130,408,000 130,780,000 199,903,000 194,747,000 262,009,000 253,813,000 275,508,000
(Loss) income from operations 3,588,000 3,762,000 4,063,000 (371,000) (28,232,000) (43,312,000) 2,377,000 984,000 3,692,000 3,361,000 7,454,000 (39,951,000) 11,042,000 (68,183,000) 33,546,000
Net loss $ (6,461,000) $ (1,062,000) $ (508,000) $ (2,044,000) $ (29,390,000) $ (45,120,000) $ (299,000) $ (1,874,000) (2,552,000) (2,173,000) (3,614,000) (47,293,000) (10,075,000) (76,683,000) 15,869,000
Basic and diluted (in USD per share) $ (0.12) $ (0.02) $ (0.01) $ (0.04) $ (0.57) $ (0.87) $ (0.01) $ (0.03)              
Selling, general and administrative expenses   $ 59,751,000 $ 57,404,000 $ 55,830,000 $ 62,124,000 $ 56,167,000 $ 59,050,000 $ 61,196,000 $ 113,235,000 $ 120,246,000 172,986,000 $ 176,413,000 222,721,000 238,537,000 227,895,000
Goodwill impairment         18,400,000 27,900,000             0 46,319,000 0
Intangible and other asset impairments           13,800,000             0 18,121,000 $ 0
Long-lived asset impairment charge           $ 3,000,000.0                  
Capitalized contract cost, impairment loss         $ 1,300,000               $ 0 $ 1,300,000  
Cost of Good Sold                              
Condensed Financial Statements, Captions [Line Items]                              
Prior period reclassification adjustment $ 13,800,000                            
Selling, General and Administrative Expenses                              
Condensed Financial Statements, Captions [Line Items]                              
Prior period reclassification adjustment $ (13,800,000)                            
Selling, general and administrative expenses                     $ 9,400,000