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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenue:      
Revenues $ 698,977 $ 500,569 $ 382,421
Cost of revenue:      
Cost of revenues 206,344 143,789 115,529
Gross profit 492,633 356,780 266,892
Operating expenses:      
Research and development 171,016 121,578 82,989
Sales and marketing 298,462 206,049 169,118
General and administrative 140,093 97,258 72,394
Total operating expenses 609,571 424,885 324,501
Operating loss (116,938) (68,105) (57,609)
Other income (expense):      
Fair value changes in earnout liabilities (12,231) 2,325 1,043
Interest income 108 1,678 6,037
Interest expense (2,311)   (289)
Other income (expense), net (938) 473 (178)
Total other income (expense), net (15,372) 4,476 6,613
Loss before income taxes (132,310) (63,629) (50,996)
(Provision for) benefit from income taxes (3,308) 8,309 (955)
Net loss $ (135,618) $ (55,320) $ (51,951)
Net loss per share attributable to common shareholders, basic and diluted $ (1.57) $ (0.68) $ (0.71)
Weighted average shares of common stock outstanding, basic and diluted 86,263 80,985 73,345
Subscription and Returns      
Revenue:      
Revenues $ 633,091 $ 465,825 $ 355,181
Cost of revenue:      
Cost of revenues 174,604 124,924 98,007
Professional Services      
Revenue:      
Revenues 65,886 34,744 27,240
Cost of revenue:      
Cost of revenues $ 31,740 $ 18,865 $ 17,522