XML 87 R58.htm IDEA: XBRL DOCUMENT v2.4.0.6
NOTES PAYABLE AND OTHER BORROWINGS Narrative Continued (Details) (USD $)
In Millions, unless otherwise specified
 1 Months Ended 12 Months Ended 1 Months Ended 12 Months Ended 1 Months Ended 12 Months Ended 1 Months Ended 12 Months Ended 1 Months Ended 12 Months Ended 1 Months Ended 12 Months Ended 1 Months Ended 12 Months Ended 1 Months Ended 12 Months Ended 1 Months Ended 1 Months Ended 12 Months Ended 3 Months Ended 1 Months Ended
Jul. 31, 2010
Jul. 31, 2009
Apr. 30, 2008
May 31, 2007
Jan. 31, 2006
Jul. 31, 2010
3.875% senior notes due July 2020 [Member]
May 31, 2012
3.875% senior notes due July 2020 [Member]
Dec. 16, 2011
3.875% senior notes due July 2020 [Member]
Jul. 31, 2010
5.375% senior notes due July 2040 [Member]
May 31, 2012
5.375% senior notes due July 2040 [Member]
Dec. 16, 2011
5.375% senior notes due July 2040 [Member]
Jul. 31, 2009
3.75% senior notes due July 2014 [Member]
May 31, 2012
3.75% senior notes due July 2014 [Member]
Jul. 31, 2009
5.00% senior notes due July 2019 [Member]
May 31, 2012
5.00% senior notes due July 2019 [Member]
Jul. 31, 2009
6.125% senior notes due July 2039 [Member]
May 31, 2012
6.125% senior notes due July 2039 [Member]
Apr. 30, 2008
4.95% senior notes due April 2013 [Member]
May 31, 2012
4.95% senior notes due April 2013 [Member]
Apr. 30, 2008
5.75% senior notes due April 2018 [Member]
May 31, 2012
5.75% senior notes due April 2018 [Member]
Apr. 30, 2008
6.50% senior notes due April 2038 [Member]
May 31, 2012
6.50% senior notes due April 2038 [Member]
May 31, 2009
Floating rate senior notes matured in May 2009 [Member]
May 31, 2010
Floating rate senior notes matured in May 2010 [Member]
Jan. 31, 2011
5.00% senior notes matured January 2011 [Member]
May 31, 2012
5.00% senior notes matured January 2011 [Member]
Jan. 31, 2006
5.25% senior notes due January 2016 [Member]
May 31, 2012
5.25% senior notes due January 2016 [Member]
Feb. 29, 2012
RightNow legacy convertible notes [Member]
Feb. 28, 2010
Sun legacy convertible notes [Member]
May 31, 2012
2012 Credit Agreement [Member]
May 31, 2011
2011 Credit Agreement [Member]
Senior Notes and Other [Line Items]                                                                  
Total debt issued $ 3,250 $ 4,500 $ 5,000 $ 2,000 $ 5,750 $ 1,000     $ 2,250     $ 1,500   $ 1,750   $ 1,250   $ 1,250   $ 2,500   $ 1,250           $ 2,000       $ 1,700 $ 1,150
Senior notes issuance date Jul-10 Jul-09 Apr-08 May-07 Jan-06                                                        
Repayment of borrowings                                               1,000 1,000 2,250              
Aggregate principal amount tendered and exchanged under the completed registered offer to exchange               994     2,240                                            
Stated interest rate percentage             3.875%     5.375%     3.75%   5.00%   6.125%   4.95%   5.75%   6.50%       5.00%   5.25%        
Maturity date             Jul. 15, 2020     Jul. 15, 2040     Jul. 08, 2014   Jul. 08, 2019   Jul. 08, 2039   Apr. 15, 2013   Apr. 15, 2018   Apr. 15, 2038           Jan. 15, 2016        
Senior notes effective interest yield percentage             3.90%     5.45%     3.75%   5.05%   6.19%   4.96%   5.76%   6.52%           5.32%     0.24%  
Senior notes effective interest yield percentage (fair value hedge)                         1.39%                                        
Repayments of assumed legacy convertible notes                                                           $ 255 $ 700