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CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Revenue:        
Total revenue $ 60,782 $ 65,856 $ 173,901 $ 158,820
Operating costs and expenses:        
Marketing and advertising 21,425 26,783 62,614 65,520
Customer care and enrollment 27,910 28,551 65,131 61,452
Technology and content 11,354 13,044 23,955 26,349
General and administrative 21,582 22,402 38,892 42,021
Impairment, restructuring and other charges 1,555 3,035 1,555 9,348
Total operating costs and expenses 83,826 93,815 192,147 204,690
Loss from operations (23,044) (27,959) (18,246) (45,870)
Interest expense (2,348) (2,849) (4,996) (5,658)
Other income, net 1,340 2,335 2,916 4,726
Loss before income taxes (24,052) (28,473) (20,326) (46,802)
Benefit from income taxes (6,654) (505) (4,878) (1,850)
Net loss (17,398) (27,968) (15,448) (44,952)
Preferred stock dividends (5,846) (5,480) (11,627) (10,960)
Change in preferred stock redemption value (6,539) (5,540) (12,680) (10,787)
Net loss attributable to common stockholders $ (29,783) $ (38,988) $ (39,755) $ (66,699)
Net loss per share attributable to common stockholders:        
Basic (in dollars per share) $ (0.98) $ (1.33) $ (1.32) $ (2.29)
Diluted (in dollars per share) $ (0.98) $ (1.33) $ (1.32) $ (2.29)
Weighted-average number of shares used in per share amounts:        
Basic (in shares) 30,404 29,233 30,202 29,072
Diluted (in shares) 30,404 29,233 30,202 29,072
Comprehensive loss:        
Net loss $ (17,398) $ (27,968) $ (15,448) $ (44,952)
Unrealized gain (loss) on available for sale debt securities, net of tax 9 2 (28) (21)
Foreign currency translation adjustments (4) (33) 2 12
Comprehensive loss (17,393) (27,999) (15,474) (44,961)
Commission        
Revenue:        
Total revenue 54,731 56,847 153,677 137,774
Other        
Revenue:        
Total revenue $ 6,051 $ 9,009 $ 20,224 $ 21,046