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Segment Information
12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
Segment Information
20. Segment Information

The Company has three reportable segments: Independent Living; Assisted Living and Memory Care; and CCRCs. Operating segments are defined as components of an enterprise that engage in business activities from which it may earn revenues and incur expenses; for which separate financial information is available; and whose operating results are regularly reviewed by the chief operating decision maker to assess the performance of the individual segment and make decisions about resources to be allocated to the segment. Prior to July 1, 2021, the Company had an additional reportable segment, Health Care Services, as described in Note 3.

Independent Living. The Company's Independent Living segment includes owned or leased communities that are primarily designed for middle to upper income seniors who desire to live in a residential setting that feels like home, without the efforts of ownership. The majority of the Company's independent living communities consist of both independent and assisted living
units in a single community, which allows residents to age-in-place by providing them with a broad continuum of senior independent and assisted living services to accommodate their changing needs.

Assisted Living and Memory Care. The Company's Assisted Living and Memory Care segment includes owned or leased communities that offer housing and 24-hour assistance with activities of daily living for the Company's residents. The Company's assisted living and memory care communities include both freestanding, multi-story communities, as well as smaller, freestanding, single story communities. The Company also provides memory care services at freestanding memory care communities that are specially designed for residents with Alzheimer's disease and other dementias.

CCRCs. The Company's CCRCs segment includes large owned or leased communities that offer a variety of living arrangements and services to accommodate a broad spectrum of physical ability and healthcare needs. Most of the Company's CCRCs have independent living, assisted living, memory care, and skilled nursing available on one campus.

All Other. All Other includes communities operated by the Company pursuant to management agreements. Under the management agreements for these communities, the Company receives management fees as well as reimbursement of expenses it incurs on behalf of the owners.

Health Care Services. The Company's former Health Care Services segment included the home health, hospice, and outpatient therapy services provided to residents of many of its communities and to seniors living outside its communities. The Health Care Services segment did not include the skilled nursing and inpatient healthcare services provided in the Company's skilled nursing units, which are included in the Company's CCRCs segment.

The accounting policies of the Company's reportable segments are the same as those described in the summary of significant accounting policies in Note 2.

The following tables set forth selected segment financial data.

For the Years Ended December 31,
(in thousands)202320222021
Revenue and other operating income:
Independent Living (1)(2)
$564,499 $518,699 $477,050 
Assisted Living and Memory Care (1)(2)
1,968,440 1,815,722 1,595,684 
CCRCs (1)(2)
333,404 331,577 306,213 
All Other (3)
149,486 159,381 202,043 
Health Care Services (1)(2)
— — 177,269 
Total revenue and other operating income3,015,829 2,825,379 2,758,259 
Segment operating income:(4)
Independent Living184,645 158,950 146,108 
Assisted Living and Memory Care502,317 379,958 294,320 
CCRCs49,581 43,485 34,109 
All Other10,161 12,020 20,598 
Health Care Services— — 5,816 
Total segment operating income746,704 594,413 500,951 
For the Years Ended December 31,
(in thousands)202320222021
General and administrative expense (including non-cash stock-based compensation expense)178,894 168,594 184,916 
Facility operating lease expense:
Independent Living39,114 39,700 42,162 
Assisted Living and Memory Care146,166 106,961 111,117 
CCRCs12,943 13,883 15,932 
Corporate and All Other4,187 4,750 5,147 
Depreciation and amortization:
Independent Living83,637 79,521 74,922 
Assisted Living and Memory Care196,994 207,344 200,677 
CCRCs36,951 38,039 37,891 
Corporate and All Other25,130 22,540 23,783 
Health Care Services— — 340 
Asset impairment:
Independent Living1,647 10,893 3,483 
Assisted Living and Memory Care11,574 11,613 14,384 
CCRCs1,368 5,970 4,790 
Corporate and All Other25,983 1,142 346 
Loss (gain) on sale of communities, net(36,296)(73,850)— 
Loss (gain) on facility operating lease termination, net— — (2,003)
Income (loss) from operations$18,412 $(42,687)$(216,936)
Total interest expense:
Independent Living$61,624 $48,788 $45,209 
Assisted Living and Memory Care141,330 133,139 121,785 
CCRCs24,889 21,251 18,756 
Corporate and All Other10,431 1,539 9,390 
$238,274 $204,717 $195,140 
Total capital expenditures for property, plant and equipment, and leasehold intangibles:
Independent Living$51,188 $44,857 $36,992 
Assisted Living and Memory Care121,240 111,978 105,177 
CCRCs37,414 20,467 19,086 
Corporate and All Other18,750 22,707 21,463 
$228,592 $200,009 $182,718 
    
As of December 31,
(in thousands)20232022
Total assets:
Independent Living(5)
$1,206,021 $1,267,825 
Assisted Living and Memory Care3,315,921 3,329,516 
CCRCs612,521 664,502 
Corporate and All Other438,972 675,219 
Total assets$5,573,435 $5,937,062 

(1)All revenue and other operating income is earned from external third parties in the United States.
(2)Includes other operating income recognized for the credits or grants pursuant to the Provider Relief Fund, employee retention credit, and other government sources, as described in Note 19. Allocations to the applicable segment generally reflect the credits earned by the segment, the segment’s receipt and acceptance of the grant, or the segment’s proportional utilization of the grant. Other operating income by segment is as follows.

For the Years Ended December 31,
(in thousands)202320222021
Independent Living$487 $10,906 $1,512 
Assisted Living and Memory Care8,008 60,630 5,963 
CCRCs578 8,933 1,788 
Health Care Services— — 3,105 
Total other operating income$9,073 $80,469 $12,368 
(3)All Other revenue and other operating income includes management fees and reimbursements of costs incurred on behalf of managed communities. For the years ended December 31, 2023, 2022, and 2021, revenue and other operating income includes $0.9 million, $4.2 million, and $17.2 million of revenue earned from unconsolidated ventures in which the Company had or has an ownership interest.
(4)Segment operating income is defined as segment revenues and other operating income less segment facility operating expenses (excluding facility depreciation and amortization) and costs incurred on behalf of managed communities.
(5)The Company's total carrying amount of goodwill is included on the Independent Living segment and was $27.3 million as of December 31, 2023, 2022, and 2021.