Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Cash flows from operating activities
Net loss	$ (31,048)	$ (49,766)	$ (118,685)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization	18,035	17,699	16,520
Goodwill impairment	0	0	59,775
Deferred income taxes	0	0	(2,358)
Bad debt expense and other reserves	574	696	718
Stock-based compensation	11,730	14,299	17,681
Changes in fair value	372	931	359
Amortization of lease right-of-use assets	973	2,982	3,940
Gain from equity method investment	0	0	(1,845)
Impairment of right-of-use assets	6,880	2,376	0
Gain on lease exit	0	(1,573)	0
Other noncash expenses	995	549	230
Changes in operating assets and liabilities:
Accounts receivable	1,948	(5,174)	2,210
Prepaid expenses and other assets	(801)	1,335	(210)
Accounts payable	910	(1,767)	(2,750)
Accrued employee expenses	(1,855)	(387)	1,863
Operating lease liabilities	(3,462)	(6,667)	(5,214)
Accrued expenses and other current liabilities	2,450	2,010	(1,371)
Other liabilities	0	43	0
Net cash provided by (used in) operating activities	7,701	(22,414)	(29,137)
Cash flows from investing activities
Purchase of property and equipment	(7,860)	(11,809)	(11,680)
Initial cash consideration	0	0	15,745
Cash paid for acquisition, net of cash acquired	0	0	(12,093)
Net cash used in investing activities	(7,860)	(11,809)	(8,028)
Cash flows from financing activities
Payment of contingent consideration liability	(1,610)	(1,908)	0
Proceeds from exercise of common stock options	61	710	179
Taxes paid related to net share settlement of equity awards	(3,330)	(3,133)	(2,930)
Payments for the repurchase of common stock	(20,091)	0	(29,783)
Net cash used in financing activities	(24,970)	(4,331)	(32,534)
Net decrease in cash, cash equivalents, and restricted cash	(25,129)	(38,554)	(69,699)
Cash, cash equivalents, and restricted cash at beginning of year	136,964	175,518	245,217
Cash, cash equivalents, and restricted cash at end of year	111,835	136,964	175,518
Supplemental disclosure of cash flow information
Income taxes	(13)	180	(131)
Supplemental disclosures of non-cash activities
Stock-based compensation capitalized for software development	728	838	1,019
Capitalized assets included in accounts payable, accrued employee expenses and other accrued expenses	1,005	821	1,311
Changes in right-of-use assets for operating lease obligations	725	136	3,047
Changes in lease liabilities for operating lease obligations	$ 725	$ 136	$ 3,636