10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

(Mark One)

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2021

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from             to             

Commission file number: 001-32622

EVERI HOLDINGS INC.

(Exact name of registrant as specified in its charter)

Delaware	20-0723270
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
7250 S. Tenaya Way, Suite 100
Las Vegas
Nevada	89113
(Address of principal executive offices)	(Zip Code)

(800) 833-7110

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading symbol(s)	Name of each exchange on which registered
Common Stock, $0.001 par value	EVRI	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  x  No ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes  x  No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	¨	Accelerated filer	☒
Non-accelerated filer	¨	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes ☐  No x

As of October 29, 2021, there were 90,978,626 shares of the registrant’s $0.001 par value per share common stock outstanding.

TABLE OF CONTENTS

		Page
PART I: FINANCIAL INFORMATION		3
Item 1:	Financial Statements	3
	Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) for the three and nine months ended September 30, 2021 and 2020	3
	Unaudited Condensed Consolidated Balance Sheets as of September 30, 2021 and December 31, 2020	5
	Unaudited Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2021 and 2020	6
	Unaudited Condensed Consolidated Statements of Stockholders’ Equity (Deficit) for the three and nine months ended September 30, 2021 and 2020	8
	Notes to Unaudited Condensed Consolidated Financial Statements	10
Item 2:	Management’s Discussion and Analysis of Financial Condition and Results of Operations	31
Item 3:	Quantitative and Qualitative Disclosures About Market Risk	43
Item 4:	Controls and Procedures	44
PART II: OTHER INFORMATION		45
Item 1:	Legal Proceedings	45
Item 1A:	Risk Factors	45
Item 2:	Unregistered Sales of Equity Securities and Use of Proceeds	45
Item 3:	Defaults Upon Senior Securities	45
Item 4:	Mine Safety Disclosures	45
Item 5:	Other Information	45
Item 6:	Exhibits	46
Signatures		47

2

PART I: FINANCIAL INFORMATION

Item 1. Financial Statements.

EVERI HOLDINGS INC. AND SUBSIDIARIES

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)

(In thousands, except earnings (loss) per share amounts)

 

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Revenues
Games revenues
Gaming operations	$	71,580	$	46,968	$	202,941	$	106,513
Gaming equipment and systems	24,220		10,229		68,298		28,795
Gaming other	33		44		82		76
Games total revenues	95,833		57,241		271,321		135,384
FinTech revenues
Financial access services	46,421		33,979		129,973		80,986
Software and other	17,024		14,630		49,874		31,748
Hardware	9,024		6,248		28,829		16,004
FinTech total revenues	72,469		54,857		208,676		128,738
Total revenues	168,302		112,098		479,997		264,122
Costs and expenses
Games cost of revenues(1)
Gaming operations	5,675		4,245		15,776		10,471
Gaming equipment and systems	13,503		5,730		39,058		16,625
Gaming other	—		—		—		456
Games total cost of revenues	19,178		9,975		54,834		27,552
FinTech cost of revenues(1)
Financial access services	1,830		1,161		4,863		5,227
Software and other	1,063		859		3,196		2,057
Hardware	5,380		3,548		17,078		9,452
FinTech total cost of revenues	8,273		5,568		25,137		16,736
Operating expenses	47,121		34,927		133,320		115,428
Research and development	9,598		7,034		26,799		20,958
Depreciation	14,463		16,163		46,571		48,700
Amortization	14,596		18,693		43,680		57,312
Total costs and expenses	113,229		92,360		330,341		286,686
Operating income (loss)	55,073		19,738		149,656		(22,564)
Other expenses
Interest expense, net of interest income	14,257		18,905		50,488		56,226
Loss on extinguishment of debt	34,389		—		34,389		7,457
Total other expenses	48,646		18,905		84,877		63,683
Income (loss) before income tax	6,427		833		64,779		(86,247)
Income tax (benefit) provision	(319)		1,711		1,285		(3,434)
Net income (loss)	6,746		(878)		63,494		(82,813)
Foreign currency translation	(442)		359		(335)		(1,295)
Comprehensive income (loss)	$	6,304	$	(519)	$	63,159	$	(84,108)

(1) Exclusive of depreciation and amortization.

3

EVERI HOLDINGS INC. AND SUBSIDIARIES

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)

(In thousands, except earnings (loss) per share amounts)

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Earnings (loss) per share
Basic	$	0.07	$	(0.01)	$	0.72	$	(0.97)
Diluted	$	0.07	$	(0.01)	$	0.64	$	(0.97)
Weighted average common shares outstanding
Basic	90,322		85,556		88,688		85,102
Diluted	101,359		85,556		99,581		85,102

See notes to unaudited condensed consolidated financial statements.

4

EVERI HOLDINGS INC. AND SUBSIDIARIES

UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except par value amounts)

 

	At September 30,		At December 31,
	2021		2020
ASSETS
Current assets
Cash and cash equivalents	$	215,551	$	251,706
Settlement receivables	50,596		60,652
Trade and other receivables, net of allowances for credit losses of $4,788 and $3,689 at September 30, 2021 and December 31, 2020, respectively	95,200		74,191
Inventory	31,690		27,742
Prepaid expenses and other current assets	25,218		17,348
Total current assets	418,255		431,639
Non-current assets
Property and equipment, net	114,943		112,323
Goodwill	681,975		681,974
Other intangible assets, net	216,621		214,627
Other receivables	14,068		14,620
Other assets	20,181		21,996
Total non-current assets	1,047,788		1,045,540
Total assets	$	1,466,043	$	1,477,179
LIABILITIES AND STOCKHOLDERS’ EQUITY (DEFICIT)
Current liabilities
Settlement liabilities	$	177,582	$	173,211
Accounts payable and accrued expenses	199,254		145,029
Current portion of long-term debt	6,000		1,250
Total current liabilities	382,836		319,490
Non-current liabilities
Long-term debt, less current portion	976,407		1,128,003
Deferred tax liability, net	19,782		19,956
Other accrued expenses and liabilities	14,250		17,628
Total non-current liabilities	1,010,439		1,165,587
Total liabilities	1,393,275		1,485,077
Commitments and contingencies (Note 13)
Stockholders’ equity (deficit)
Convertible preferred stock, $0.001 par value, 50,000 shares authorized and no shares outstanding at September 30, 2021 and December 31, 2020, respectively	—		—
Common stock, $0.001 par value, 500,000 shares authorized and 116,357 and 90,692 shares issued and outstanding at September 30, 2021, respectively, and 111,872 and 86,683 shares issued and outstanding at December 31, 2020, respectively	116		112
Additional paid-in capital	493,022		466,614
Accumulated deficit	(231,126)		(294,620)
Accumulated other comprehensive loss	(1,526)		(1,191)
Treasury stock, at cost, 25,664 and 25,190 shares at September 30, 2021 and December 31, 2020, respectively	(187,718)		(178,813)
Total stockholders’ equity (deficit)	72,768		(7,898)
Total liabilities and stockholders’ equity (deficit)	$	1,466,043	$	1,477,179

See notes to unaudited condensed consolidated financial statements.

5

EVERI HOLDINGS INC. AND SUBSIDIARIES

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

	Nine Months Ended September 30,
	2021		2020
Cash flows from operating activities
Net income (loss)	$	63,494	$	(82,813)
Adjustments to reconcile net income (loss) to cash provided by (used in) operating activities:
Depreciation	46,571		48,700
Amortization	43,680		57,312
Non-cash lease expense	3,400		3,615
Amortization of financing costs and discounts	3,234		3,111
Loss on sale or disposal of assets	1,616		111
Accretion of contract rights	6,966		5,345
Provision for credit losses	5,499		6,925
Deferred income taxes	(174)		(3,788)
Reserve for inventory obsolescence	1,610		1,810
Write-down of assets	—		11,281
Loss on extinguishment of debt	34,389		7,457
Stock-based compensation	12,404		10,108
Other non-cash items	—		456
Changes in operating assets and liabilities:
Settlement receivables	10,056		36,922
Trade and other receivables	(25,522)		6,682
Inventory	(5,569)		(10,614)
Prepaid expenses and other assets	(8,068)		(4,952)
Settlement liabilities	4,371		(93,622)
Accounts payable and accrued expenses	45,543		(5,814)
Net cash provided by (used in) operating activities	243,500		(1,768)
Cash flows from investing activities
Capital expenditures	(73,288)		(52,428)
Acquisitions, net of cash acquired	(15,000)		(15,000)
Proceeds from sale of property and equipment	215		141
Placement fee agreements	—		(3,021)
Net cash used in investing activities	(88,073)		(70,308)

6

EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
	Nine Months Ended September 30,
	2021		2020
Cash flows from financing activities
Proceeds from new term loan	600,000		—
Repayments of prior term loan	(735,500)		(13,500)
Proceeds from prior incremental term loan	—		125,000
Repayment of prior incremental term loan	(124,375)		(313)
Proceeds from prior revolver	—		35,000
Repayments of prior revolver	—		(35,000)
Proceeds from 2021 unsecured notes	400,000		—
Repayments of 2017 unsecured notes	(285,381)		(89,619)
Fees associated with debt transactions — new debt	(19,797)		—
Fees associated with debt transactions — prior debt	(20,828)		(11,128)
Proceeds from exercise of stock options	14,012		3,509
Treasury stock	(8,909)		(1,097)
Payment of acquisition contingent consideration	(9,875)		—
Net cash (used in) provided by financing activities	(190,653)		12,852
Effect of exchange rates on cash and cash equivalents	(237)		(1,370)
Cash, cash equivalents and restricted cash
Net decrease for the period	(35,463)		(60,594)
Balance, beginning of the period	252,349		296,610
Balance, end of the period	$	216,886	$	236,016

Nine Months Ended September 30,
2021	2020

Supplemental cash disclosures
Cash paid for interest	$	45,167	$	45,331
Cash paid for income tax, net	$	975	$	81
Supplemental non-cash disclosures
Accrued and unpaid capital expenditures and placement fees	$	32,999	$	2,970
Transfer of leased gaming equipment to inventory	$	5,636	$	5,493

See notes to unaudited condensed consolidated financial statements.

7

EVERI HOLDINGS INC. AND SUBSIDIARIES

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (DEFICIT)

(In thousands)

	Common Stock— Series A			Additional				Accumulated Other				Total Stockholders’
	Number of Shares	Amount		Paid-in Capital		Accumulated Deficit		Comprehensive Loss		Treasury Stock		Equity (Deficit)
Balance, January 1, 2020	109,493	$	109	$	445,162	$	(212,940)	$	(819)	$	(177,524)	$	53,988
Net loss	—	—		—		(13,454)		—		—		(13,454)
Foreign currency translation	—	—		—		—		(1,958)		—		(1,958)
Stock-based compensation expense	—	—		4,173		—		—		—		4,173
Exercise of options	298	1		1,641		—		—		—		1,642
Restricted share vesting and withholding	15	—		—		—		—		(42)		(42)
Balance, March 31, 2020	109,806	$	110	$	450,976	$	(226,394)	$	(2,777)	$	(177,566)	$	44,349
Net loss	—	—		—		(68,481)		—		—		(68,481)
Foreign currency translation	—	—		—		—		304		—		304
Stock-based compensation expense	—	—		4,638		—		—		—		4,638
Issuance of warrants	—	—		502		—		—		—		502
Exercise of options	149	1		472		—		—		—		473
Restricted share vesting and withholding	579	—		—		—		—		(547)		(547)
Balance, June 30, 2020	110,534	$	111	$	456,588	$	(294,875)	$	(2,473)	$	(178,113)	$	(18,762)
Net loss	—	—		—		(878)		—		—		(878)
Foreign currency translation	—	—		—		—		359		—		359
Stock-based compensation expense	—	—		2,985		—		—		—		2,985
Exercise of options	287	—		1,394		—		—		—		1,394
Restricted share vesting and withholding	258	—		—		—		—		(508)		(508)
Balance, September 30, 2020	111,079	$	111	$	460,967	$	(295,753)	$	(2,114)	$	(178,621)	$	(15,410)

See notes to unaudited condensed consolidated financial statements.

8

EVERI HOLDINGS INC. AND SUBSIDIARIES

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (DEFICIT)

(In thousands)

	Common Stock— Series A			Additional				Accumulated Other				Total Stockholders’
	Number of Shares	Amount		Paid-in Capital		Accumulated Deficit		Comprehensive Loss		Treasury Stock		Equity (Deficit)
Balance, January 1, 2021	111,872	$	112	$	466,614	$	(294,620)	$	(1,191)	$	(178,813)	$	(7,898)
Net income	—	—		—		20,534		—		—		20,534
Foreign currency translation	—	—		—		—		(221)		—		(221)
Stock-based compensation expense	—	—		3,005		—		—		—		3,005
Exercise of warrants	378	—		—		—		—		—		—
Exercise of options	561	1		2,284		—		—		—		2,285
Restricted share vesting and withholding	41	—		(1)		—		—		(172)		(173)
Balance, March 31, 2021	112,852	$	113	$	471,902	$	(274,086)	$	(1,412)	$	(178,985)	$	17,532
Net income	—	—		—		36,214		—		—		36,214
Foreign currency translation	—	—		—		—		328		—		328
Stock-based compensation expense	—	—		5,447		—		—		—		5,447
Exercise of options	1,358	2		6,416		—		—		—		6,418
Restricted share vesting and withholding	1,349	1		(3)		—		—		(8,437)		(8,439)
Balance, June 30, 2021	115,559	$	116	$	483,762	$	(237,872)	$	(1,084)	$	(187,422)	$	57,500
Net income	—	—		—		6,746		—		—		6,746
Foreign currency translation	—	—		—		—		(442)		—		(442)
Stock-based compensation expense	—	—		3,952		—		—		—		3,952
Exercise of options	762	—		5,309		—		—		—		5,309
Restricted share vesting and withholding	36	—		(1)		—		—		(296)		(297)
Balance, September 30, 2021	116,357	$	116	$	493,022	$	(231,126)	$	(1,526)	$	(187,718)	$	72,768

See notes to unaudited condensed consolidated financial statements.

9

EVERI HOLDINGS INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

In this filing, we refer to: (i) our unaudited condensed consolidated financial statements and notes thereto as our “Financial Statements”; (ii) our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) as our “Statements of Operations”; and (iii) our Unaudited Condensed Consolidated Balance Sheets as our “Balance Sheets.”

1. BUSINESS

Everi Holdings Inc. (“Everi Holdings,” or “Everi”) is a holding company, the assets of which are the issued and outstanding shares of capital stock of each of Everi Payments Inc. (“Everi FinTech” or “FinTech”) and Everi Games Holding Inc., which owns all of the issued and outstanding shares of capital stock of Everi Games Inc. (“Everi Games” or “Games”). Unless otherwise indicated, the terms the “Company,” “we,” “us,” and “our” refer to Everi Holdings together with its consolidated subsidiaries.

Everi is a leading supplier of imaginative entertainment and trusted technology solutions for the casino and digital gaming industry. Everi’s mission is to lead the gaming industry through the power of people, imagination and technology. With a focus on player engagement and helping casino customers operate more efficiently, the Company develops entertaining game content and gaming machines, gaming systems and services for land-based and iGaming operators. The Company is also a preeminent and comprehensive provider of trusted financial technology solutions that power the casino floor while improving operational efficiencies and fulfilling regulatory compliance requirements, including products and services that facilitate convenient and secure cash and cashless financial transactions, self-service player loyalty tools and applications, and regulatory and intelligence software.

Everi reports its financial performance, and organizes and manages its operations, across the following two business segments: (i) Games and (ii) FinTech.

Everi Games provides gaming operators with gaming technology products and services, including: (i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; and (iii) business-to-business (“B2B”) digital online gaming activities.

Everi FinTech provides gaming operators with financial technology products and services, including: financial access and related services supporting digital, cashless and physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. Our services operate as part of an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) debit withdrawals, credit card financial access transactions, and point of sale (“POS”) debit card purchases at casino cages, kiosk and mobile POS devices; accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; self-service loyalty tools and promotion management software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings.

With respect to our FinTech business, we have made the following updates to certain of our financial statement descriptions, where applicable: (i) “Cash access services” has become “Financial access services”; (ii) “ATM” has been renamed “Funds dispensed”; (iii) “Equipment” has been changed to “Hardware”; and (iv) “Information services and other” has been revised to “Software and other.” These naming convention changes better represent how our business has evolved.

Impact of the Coronavirus Disease 2019 (“COVID-19”) Pandemic

The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, and caused temporary, and in certain cases, permanent closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments in the first quarter of 2020, with many beginning to reopen their operations over the remainder of 2020 and in 2021. As a result, our operations experienced significant disruptions in the first three quarters of 2020. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states and communities where we operate, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.

10

Since the onset of COVID-19, we have implemented measures to mitigate our exposure throughout the global pandemic. While there may be further uncertainty facing our customers as a result of COVID-19, we continue to evaluate our business strategies and the impacts of the global pandemic on our results of operations and financial condition and make business decisions to mitigate further risk. While industry conditions have improved significantly compared to 2020, it is unclear if the customer volumes experienced will continue to exceed pre-COVID levels, to the extent another resurgence of COVID-19 could result in the further closure or re-closure of casinos by federal, state, tribal or municipal governments and regulatory agencies or by the casino operators themselves in an effort to contain the COVID-19 global pandemic or mitigate its impact and the impact of vaccines on these matters.

As of September 30, 2021, excluding the few casinos that have permanently closed, there are only a minimal number of customers whose operations still remain closed. Our revenues, cash flows, and liquidity for the third quarter of 2021 exceeded the third quarter of 2020, which was significantly impacted by the effects of COVID-19. At the onset of the pandemic, our customers implemented protocols intended to protect their patrons and guests from potential COVID-19 exposure and re-establish customer confidence in the gaming and hospitality industry. These measures included enhanced sanitization, limitations on public gathering and casino capacity, patron social distancing requirements, and limitations on casino operations and amenities, which have limited the number of patrons that are able or who desire to attend these venues. This has also impacted the pace at which demand for our products and services rebounds.

With some limitations still in effect, we expect that demand for our products and services will continue to be tempered in the short-term, to the extent gaming activity decreases at our customers’ locations or fails to increase at expected rates or return to pre-pandemic levels and to the extent our customers decide to restrict their capital spending as a result of uncertainty in the industry, or otherwise. As a result, we continue to monitor and manage liquidity levels and we may, from time to time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.

The impact of the COVID-19 pandemic also exacerbates the risks disclosed in our Annual Report on Form 10-K for the year ended December 31, 2020 (the “Annual Report”), including, but not limited to: our ability to comply with the terms of our indebtedness; our ability to generate revenues, earn profits and maintain adequate liquidity; our ability to service existing and attract new customers and maintain our overall competitiveness in the market; the potential for significant fluctuations in demand for our products and services; overall trends in the gaming industry impacting our business; and potential volatility in our stock price, among other concerns such as cybersecurity exposure.

2. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

Our unaudited condensed consolidated financial statements included herein have been prepared by us pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Some of the information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) have been condensed or omitted pursuant to such rules and regulations, although we believe the disclosures are adequate to make the information presented not misleading. In the opinion of management, all adjustments (which include normal recurring adjustments) necessary for a fair statement of results for the interim periods have been made. The results for the three and nine months ended September 30, 2021 are not necessarily indicative of results to be expected for the full fiscal year. The Financial Statements should be read in conjunction with the consolidated financial statements and notes thereto included in the Annual Report.

We evaluate the composition of our revenues to maintain compliance with SEC Regulation S-X Section 210.5-3, which requires us to separately present certain categories of revenues that exceed the quantitative threshold on our Statements of Operations.

11

Revenue Recognition

Overview

We evaluate the recognition of revenue based on the criteria set forth in Accounting Standards Codification (“ASC”) 606 — Revenue from Contracts with Customers and ASC 842 — Leases, as appropriate. We recognize revenue upon transferring control of goods or services to our customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We enter into contracts with customers that include various performance obligations consisting of goods, services, or combinations of goods and services. Timing of the transfer of control varies based on the nature of the contract. We recognize revenue net of any sales and other taxes collected from customers, which are subsequently remitted to governmental authorities and are not included in revenues or operating expenses. We measure revenue based on the consideration specified in a contract with a customer and adjusted, as necessary.

Disaggregation of Revenues

We disaggregate revenues based on the nature and timing of the cash flows generated by such revenues as presented in “Note 18 — Segment Information.”

Contract Balances

Since our contracts may include multiple performance obligations, there is often a timing difference between cash collections and the satisfaction of such performance obligations and revenue recognition. Such arrangements are evaluated to determine whether contract assets and liabilities exist. We generally record contract assets when the timing of billing differs from when revenue is recognized due to contracts containing specific performance obligations that are required to be met prior to a customer being invoiced. We generally record contract liabilities when cash is collected in advance of us satisfying performance obligations, including those that are satisfied over a period of time. Balances of our contract assets and contract liabilities may fluctuate due to timing of cash collections.

The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):

	Nine Months Ended September 30,
	2021		2020
Contract assets(1)
Balance at January 1 — current	$	9,240	$	8,634
Balance at January 1 — non-current	8,321		6,774
Total	17,561		15,408
Balance at September 30 — current	9,728		8,945
Balance at September 30 — non-current	5,647		7,545
Total	15,375		16,490
(Decrease)/Increase	$	(2,186)	$	1,082
Contract liabilities(2)
Balance at January 1 — current	$	26,980	$	28,510
Balance at January 1 — non-current	289		354
Total	27,269		28,864
Balance at September 30 — current	36,503		34,846
Balance at September 30 — non-current	493		32
Total	36,996		34,878
Increase	$	9,727	$	6,014

(1)  The current portion of contract assets is included within trade and other receivables, net, and the non-current portion is included within other receivables in our Balance Sheets.

(2)  The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.

We recognized approximately $21.0 million and $19.3 million in revenue that was included in the beginning contract liability balance during the nine months ended September 30, 2021 and 2020, respectively.

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Games Revenues

Our products and services include electronic gaming devices, such as Native American Class II offerings and other electronic bingo products, Class III slot machine offerings, VLTs, B2B digital online gaming activities, accounting and central determinant systems, and other back office systems. We conduct our Games segment business based on results generated from the following major revenue streams: (i) Gaming Operations; (ii) Gaming Equipment and Systems; and (iii) Gaming Other.

We recognize our Gaming Operations revenue based on criteria set forth in ASC 842 or ASC 606, as applicable. The amount of lease revenue included in our Gaming Operations revenues and recognized under ASC 842 was approximately $49.2 million and $141.6 million for the three and nine months ended September 30, 2021, respectively, and $35.9 million and $80.3 million for the three and nine months ended September 30, 2020, respectively.

FinTech Revenues

Our FinTech products and services include solutions that we offer to gaming establishments to provide their patrons with financial access and funds-based services supporting digital, cashless and physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. In addition, our services operate as part of an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via ATM debit withdrawals, credit card financial access transactions, and POS debit card purchases at casino cages, kiosk and mobile POS devices; accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; self-service loyalty tools and promotion management software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings. We conduct our FinTech segment business based on results generated from the following major revenue streams: (i) Financial Access Services; (ii) Software and Other; and (iii) Hardware.

Hardware revenues are derived from the sale of our financial access and loyalty kiosks and related equipment and are accounted for under ASC 606, unless such transactions meet the definition of a sales type or direct financing lease, which are accounted for under ASC 842. We did not have any new financial access kiosk and related equipment sales contracts accounted for under ASC 842 during the three and nine months ended September 30, 2021 and 2020.

Restricted Cash

Our restricted cash primarily consists of: (i) funds held in connection with certain customer agreements; (ii) funds held in connection with a sponsorship agreement; (iii) wide area progressive (“WAP”)-related restricted funds; and (iv) financial access activities related to cashless balances held on behalf of patrons. The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statement of cash flows for the nine months ended September 30, 2021 (in thousands).

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Cash and cash equivalents	Cash and cash equivalents	$	215,551	$	251,706
Restricted cash — current	Prepaid expenses and other current assets	1,234		542
Restricted cash — non-current	Other assets	101		101
Total		$	216,886	$	252,349

Allowance for Credit Losses

We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. Account balances are charged against the provision when the Company believes it is probable the receivable will not be recovered.

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The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within financial access services cost of revenues in the Statements of Operations.

Goodwill

Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. We test for impairment annually on a reporting unit basis, at the beginning of our fourth fiscal quarter and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances; or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether an impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.

The evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.

Our reporting units are identified as operating segments or one level below. Reporting units must: (i) engage in business activities from which they earn revenues and incur expenses; (ii) have operating results that are regularly reviewed by our segment management to ascertain the resources to be allocated to the segment and assess its performance; and (iii) have discrete financial information available. As of September 30, 2021, our reporting units included: (i) Games; (ii) Financial Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Loyalty Sales and Services.

Fair Values of Financial Instruments

The fair value of a financial instrument represents the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. Fair value estimates are made at a specific point in time, based upon relevant market information about the financial instrument.

The carrying amount of cash and cash equivalents, restricted cash, settlement receivables, short-term trade and other receivables, settlement liabilities, accounts payable, and accrued expenses approximate fair value due to the short-term maturities of these instruments. The fair value of the long-term trade and loans receivable is estimated by discounting expected future cash flows using current interest rates at which similar loans would be made to borrowers with similar credit ratings and remaining maturities. The fair value of long-term accounts payable is estimated by discounting the total obligation using appropriate interest rates. As of September 30, 2021 and December 31, 2020, the fair value of trade and loans receivable approximated the carrying value due to contractual terms generally being slightly over 12 months. The fair value of our borrowings is estimated based on various inputs to determine a market price, such as: market demand and supply, size of tranche, maturity, and similar instruments trading in more active markets. The estimated fair value and outstanding balances of our borrowings are as follows (dollars in thousands):

	Level of Hierarchy	Fair Value		Outstanding Balance
September 30, 2021
$600 million New Term Loan	2	$	599,430	$	600,000
$400 million 2021 Unsecured Notes	2	$	411,000	$	400,000
December 31, 2020
$820 million Prior Term Loan	2	$	729,138	$	735,500
$125 million Prior Incremental Term Loan	2	$	129,972	$	124,375
$375 million 2017 Unsecured Notes	2	$	296,083	$	285,381

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Our borrowings’ fair values were determined using Level 2 inputs based on quoted market prices for these securities.

Reclassification of Prior Year Balances

Reclassifications were made to prior-period Financial Statements to conform to the current period presentation, where applicable.

Recent Accounting Guidance

Recently Adopted Accounting Guidance

Standard	Description	Date of Adoption	Effect on Financial Statements
Accounting Standard Update (“ASU”) No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes	This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740.	January 1, 2021	The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.

Recent Accounting Guidance Not Yet Adopted

Standard	Description	Date of Adoption	Effect on Financial Statements
ASU 2021-05, 'Leases (Topic 842): Lessors—Certain Leases with Variable Lease Payments	This ASU amends the lease classification requirements for lessors to align them with practice under ASC Topic 840.	January 1, 2022	We are currently evaluating the impact of adopting this ASU on our Financial Statements and our disclosures; however, we do not expect the impact to be material.

As of September 30, 2021, other than what has been described above, we do not anticipate recently issued accounting guidance to have a significant future impact on our consolidated financial statements.

3. LEASES

We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (i) obtain substantially all of the economic benefit from the use of the asset; and (ii) direct the use of the asset.

Operating lease right-of-use (“ROU”) assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.

Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements is limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.

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Lessee

We enter into operating lease agreements for real estate purposes that generally consist of buildings for office space and warehouses for manufacturing purposes. Certain of our lease agreements consist of rental payments that are periodically adjusted for inflation. Our lease agreements do not contain material residual value guarantees or material restrictive covenants. Our lease agreements do not generally provide explicit rates of interest; therefore, we use our incremental collateralized borrowing rate, which is based on a fully collateralized and fully amortizing loan with a maturity date the same as the length of the lease that is based on the information available at the commencement date to determine the present value of lease payments. Leases with an initial expected term of 12 months or less (short-term) are not accounted for on our Balance Sheets. As of September 30, 2021 and December 31, 2020, our finance leases were not material.

Supplemental balance sheet information related to our operating leases is as follows (in thousands):

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Assets
Operating lease ROU assets	Other assets, non-current	$	13,764	$	16,104
Liabilities
Current operating lease liabilities	Accounts payable and accrued expenses	$	5,468	$	5,649
Non-current operating lease liabilities	Other accrued expenses and liabilities	$	13,127	$	16,077

Supplemental cash flow information related to leases is as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Cash paid for:
Long-term operating leases	$	1,660	$	1,611	$	5,030	$	4,892
Short-term operating leases	$	400	$	465	$	1,219	$	1,433
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)	$	396	$	7,594	$	1,063	$	8,454

(1) The amounts are presented net of current year terminations and exclude amortization for the period.

Other information related to lease terms and discount rates is as follows:

	At September 30, 2021		At December 31, 2020
Weighted Average Remaining Lease Term (in years):
Operating leases	3.71		4.16
Weighted Average Discount Rate:
Operating leases	5.08	%	5.16	%

Components of lease expense, which are included in operating expenses, are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Operating Lease Cost:
Operating lease cost (1)	$	1,276	$	1,475	$	4,192	$	4,212
Variable lease cost	$	311	$	421	$	946	$	1,333

(1) The amount includes approximately $1.0 million and $3.4 million in non-cash lease expense for the three and nine months ended September 30, 2021, respectively, and $1.4 million and $3.6 million for the three and nine months ended September 30, 2020, respectively.

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Maturities of lease liabilities are summarized as follows as of September 30, 2021 (in thousands):

Year Ending December 31,	Amount
2021 (excluding the nine months ended September 30, 2021)	$	1,574
2022	6,267
2023	4,893
2024	3,667
2025	2,971
Thereafter	1,041
Total future minimum lease payments	20,413
Amount representing interest	1,818
Present value of future minimum lease payments	18,595
Current operating lease obligations	5,468
Long-term lease obligations	$	13,127

Lessor

We generate lease revenues primarily from our gaming operations activities, and the majority of our leases are month-to-month leases. Under these arrangements, we retain ownership of the electronic gaming machines (“EGMs”) installed at customer facilities. We receive recurring revenues based on a percentage of the net win per day generated by the leased gaming equipment or a fixed daily fee. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Certain of our leases have terms and conditions with options for a lessee to purchase the underlying assets. Refer to “Note 9 — Property and Equipment” for details of our rental pool assets cost and accumulated depreciation.

We did not have material sales transactions that qualified for sales-type lease accounting treatment during the three and nine months ended September 30, 2021 and 2020. Our interest income recognized in connection with sales-type leases executed in the prior periods was not material.

Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Assets
Net investment in sales-type leases — current	Trade and other receivables, net	$	1,157	$	1,397
Net investment in sales-type leases — non-current	Other receivables	$	186	$	803

4. BUSINESS COMBINATIONS

We had no material acquisitions for the three and nine months ended September 30, 2021.

Atrient, Inc.

On March 8, 2019, we acquired certain assets of Atrient, Inc. (“Atrient,” the “Seller”), a privately held company that developed and distributed hardware and software applications to gaming operators to enhance gaming patron loyalty, pursuant to an asset purchase agreement. This acquisition included existing contracts with gaming operators, technology, and intellectual property that allow us to provide gaming operators with self-service enrollment, loyalty and marketing equipment, a mobile application to offer a gaming operator’s patrons additional flexibility in accessing casino promotions, and a marketing platform that manages and delivers a gaming operator’s marketing programs through these patron interfaces. This acquisition expanded our financial technology solutions offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid the Seller $20.0 million at the closing of the transaction, $10.0 million one year following the closing and another $10.0 million during the nine months ended September 30, 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were included in accounts payable and accrued expenses as of December 31, 2020.

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Furthermore, an additional amount of approximately $9.9 million in contingent consideration was earned by the Seller based upon the achievement of certain revenue targets over the first two years post-closing, which we paid in June 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were remeasured each reporting period. The inputs used to measure the fair value of our liabilities were categorized as Level 3 in the fair value hierarchy. Contingent consideration liabilities as of December 31, 2020 were approximately $9.9 million, and were included in accounts payable and accrued expenses in our Balance Sheets as of December 31, 2020.

Micro Gaming Technologies, Inc.

On December 24, 2019, we acquired certain assets of Micro Gaming Technologies, Inc. (“MGT”), a privately held company that developed and distributed kiosks and software applications to gaming patrons to enhance patron loyalty, in an asset purchase agreement. The acquired assets consisted of existing contracts with gaming operators, technology, and intellectual property intended to allow us to provide gaming operators with self-service patron loyalty functionality delivered through stand-alone kiosk equipment and a marketing platform that manages and delivers gaming operators marketing programs through these patron interfaces. This acquisition further expanded our financial technology loyalty offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid MGT $15.0 million at the closing of the transaction, with an additional $5.0 million due by April 1, 2020 and a final payment of $5.0 million due two years following the date of closing.

In the second quarter of 2020, we entered into an amendment to the asset purchase agreement allowing us to remit the additional $5.0 million by July 1, 2020, which we paid in June 2020. The final payment of $5.0 million due by July 1, 2021 was paid in June 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and was included in accounts payable and accrued expenses as of December 31, 2020. The total consideration for this acquisition was $25.0 million. The acquisition did not have a significant impact on our results of operations or financial condition.

5. FUNDING AGREEMENTS

We have commercial arrangements with third-party vendors to provide cash for certain of our fund dispensing devices. For the use of these funds, we pay a usage fee on either the average daily balance of funds utilized multiplied by a contractually defined usage rate or the amounts supplied multiplied by a contractually defined usage rate. These fund usage fees, reflected as interest expense within the Statements of Operations, were approximately $1.2 million and $2.9 million for the three and nine months ended September 30, 2021, respectively, and approximately $0.7 million and $2.5 million for the three and nine months ended September 30, 2020, respectively. We are exposed to interest rate risk to the extent that the applicable rates increase.

Under these agreements, the currency supplied by third party vendors remain their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected in our Balance Sheets. The outstanding balance of funds provided from the third parties were approximately $401.5 million and $340.3 million as of September 30, 2021 and December 31, 2020, respectively.

Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, is with Wells Fargo, N.A. (“Wells Fargo”). Wells Fargo provides us with cash up to $300 million with the ability to increase the amount as defined within the agreement or otherwise permitted by the vault cash provider. The term of the agreement expires on June 30, 2023 and will automatically renew for additional one-year periods unless either party provides a ninety-day written notice of its intent not to renew.

We are responsible for losses of cash in the fund dispensing devices under this agreement, and we self-insure for this type of risk. There were no material losses for the three and nine months ended September 30, 2021 and 2020.

6. TRADE AND OTHER RECEIVABLES

Trade and other receivables represent short-term credit granted to customers and long-term loans receivable in connection with our Games and FinTech equipment and compliance products. Trade and loans receivables generally do not require collateral. The balance of trade and loans receivables consists of outstanding balances owed to us by gaming establishments. Other receivables include income tax receivables and other miscellaneous receivables.

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The balance of trade and other receivables consisted of the following (in thousands):

	At September 30,		At December 31,
	2021		2020
Trade and other receivables, net
Games trade and loans receivables	$	64,939	$	44,794
FinTech trade and loans receivables	25,303		14,683
Contract assets(1)	15,375		17,561
Net investment in sales-type leases	1,343		2,200
Insurance settlement receivable(2)	—		7,650
Other receivables	2,308		1,923
Total trade and other receivables, net	109,268		88,811
Non-current portion of receivables
Games trade and loans receivables	(1,237)		(1,333)
FinTech trade and loans receivables	(6,998)		(4,163)
Contract assets(1)	(5,647)		(8,321)
Net investment in sales-type leases	(186)		(803)
Total non-current portion of receivables	(14,068)		(14,620)
Total trade and other receivables, current portion	$	95,200	$	74,191

(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for a discussion on the contract assets.

(2) Refer to “Note 13 — Commitments and Contingencies” for a discussion on the insurance settlement receivable.

Allowance for Credit Losses

The activity in our allowance for credit losses for the nine months ended September 30, 2021 and 2020 is as follows (in thousands):

	Nine Months Ended September 30,
	2021		2020
Beginning allowance for credit losses	$	(3,689)	$	(5,786)
Provision	(5,499)		(6,926)
Charge-offs and recoveries	4,400		8,958
Ending allowance for credit losses	$	(4,788)	$	(3,754)

7. INVENTORY

Our inventory primarily consists of component parts as well as work-in-progress and finished goods. The cost of inventory includes cost of materials, labor, overhead and freight, and is accounted for using the first in, first out method. The inventory is stated at the lower of cost or net realizable value.

Inventory consisted of the following (in thousands): 

	At September 30,		At December 31,
	2021		2020
Inventory
Component parts, net of reserves of $2,195 and $1,262 at September 30, 2021 and December 31, 2020, respectively	$	23,908	$	21,560
Work-in-progress	985		182
Finished goods	6,797		6,000
Total inventory	$	31,690	$	27,742

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8. PREPAID EXPENSES AND OTHER ASSETS

Prepaid expenses and other assets include the balance of prepaid expenses, deposits, debt issuance costs on our New Revolver, restricted cash, operating lease ROU assets, and other assets. The current portion of these assets is included in prepaid expenses and other current assets and the non-current portion is included in other assets, both of which are contained within the Balance Sheets.

The balance of the current portion of prepaid expenses and other assets consisted of the following (in thousands):

	At September 30,		At December 31,
	2021		2020
Prepaid expenses and other current assets
Prepaid expenses	$	15,548	$	11,282
Deposits	5,720		4,133
Restricted cash(1)	1,234		542
Other	2,716		1,391
Total prepaid expenses and other current assets	$	25,218	$	17,348

(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for discussion on the composition of the restricted cash balance.

The balance of the non-current portion of other assets consisted of the following (in thousands): 

	At September 30,		At December 31,
	2021		2020
Other assets
Operating lease ROU assets	$	13,764	$	16,104
Prepaid expenses and deposits	4,080		4,952
Debt issuance costs of New Revolver/Prior Revolver	1,856		267
Other	481		673
Total other assets	$	20,181	$	21,996

9. PROPERTY AND EQUIPMENT

Property and equipment consist of the following (dollars in thousands): 

		At September 30, 2021						At December 31, 2020
	Useful Life (Years)	Cost		Accumulated Depreciation		Net Book Value		Cost		Accumulated Depreciation		Net Book Value
Property and equipment
Rental pool — deployed	2-4	$	238,916	$	158,984	$	79,932	$	216,775	$	136,975	$	79,800
Rental pool — undeployed	2-4	22,519		18,152		4,367		21,974		16,680		5,294
FinTech equipment	1-5	32,400		20,560		11,840		33,349		21,947		11,402
Leasehold and building improvements	Lease Term	12,502		8,902		3,600		11,352		8,557		2,795
Machinery, office, and other equipment	1-5	41,560		26,356		15,204		45,085		32,053		13,032
Total property and equipment		$	347,897	$	232,954	$	114,943	$	328,535	$	216,212	$	112,323

Depreciation expense related to property and equipment totaled approximately $14.5 million and $46.6 million for the three and nine months ended September 30, 2021, and approximately $16.2 million and $48.7 million for the three and nine months ended September 30, 2020, respectively.

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10. GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill

Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. The balance of goodwill was approximately $682.0 million at September 30, 2021 and December 31, 2020, respectively. We have the following reporting units: (i) Games; (ii) Financial Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Loyalty Sales and Services.

In accordance with ASC 350 (“Intangibles—Goodwill and Other”), we test goodwill at the reporting unit level, which is identified as an operating segment or one level below, for impairment on an annual basis and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount.

We test our goodwill for impairment on October 1 each year, or more frequently if events or changes in circumstances indicate that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether or not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.

There was no impairment identified for our goodwill for the three and nine months ended September 30, 2021 and 2020.

Other Intangible Assets

Other intangible assets consist of the following (dollars in thousands): 

		At September 30, 2021						At December 31, 2020
	Useful Life (Years)	Cost		Accumulated Amortization		Net Book Value		Cost		Accumulated Amortization		Net Book Value
Other intangible assets
Contract rights under placement fee agreements	3-7	$	56,234	$	1,886	$	54,348	$	60,561	$	28,108	$	32,453
Customer contracts	3-14	71,975		57,730		14,245		71,975		54,407		17,568
Customer relationships	8-12	231,100		142,274		88,826		231,100		126,549		104,551
Developed technology and software	1-6	333,308		274,794		58,514		313,957		255,771		58,186
Patents, trademarks and other	2-18	19,682		18,994		688		19,682		17,813		1,869
Total other intangible assets		$	712,299	$	495,678	$	216,621	$	697,275	$	482,648	$	214,627

Amortization expense related to other intangible assets was approximately $14.6 million and $43.7 million for the three and nine months ended September 30, 2021, respectively, and approximately $18.7 million and $57.3 million for the three and nine months ended September 30, 2020, respectively.

In September 2021, we entered into a placement fee agreement with a customer for certain of its locations for approximately $28.9 million. There were no payments made in connection with the placement fees for the three and nine months ended September 30, 2021. We paid approximately $2.1 million and $3.0 million in placement fees for the three and nine months ended September 30, 2020. The payment for the three and nine months ended September 30, 2020 did not include imputed interest.

We evaluate our other intangible assets for potential impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or asset group may not be recoverable. During the three and nine months ended September 30, 2021, there were no material write-downs of intangible assets.

During the nine months ended September 30, 2020, we recorded a full write-down of assets of approximately $5.9 million, of which $5.5 million and $0.4 million, related to our Games and FinTech business, respectively, for certain of our internally developed and third-party software projects that were not expected to be pursued. This charge was reflected in operating expenses of our Statement of Operations.

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11. ACCOUNTS PAYABLE AND ACCRUED EXPENSES

The following table presents our accounts payable and accrued expenses (in thousands):

	At September 30,		At December 31,
	2021		2020
Accounts payable and accrued expenses
Vendor commissions payable	$	56,869	$	39,028
Contract liabilities	36,503		26,980
Trade accounts payable	29,837		15,503
Placement fees	28,862		—
Payroll and related expenses	27,597		13,357
Operating lease liabilities	5,468		5,649
Accrued interest	4,274		1,068
Accrued taxes	2,855		1,329
Financial access processing and related expenses	2,864		1,109
Contingent consideration and acquisition-related liabilities(1)	—		24,674
Litigation accrual(2)	—		12,727
Other	4,125		3,605
Total accounts payable and accrued expenses	$	199,254	$	145,029

(1) Refer to “Note 4 — Business Combinations.”

(2) Refer to “Note 13 — Commitments and Contingencies.”

12. LONG-TERM DEBT

The following table summarizes our outstanding indebtedness (dollars in thousands):

	Maturity	Interest	At September 30,		At December 31,
	Date	Rate	2021		2020
Long-term debt
$600 million New Term Loan	2028	LIBOR+2.50%	$	600,000	$	—
$125 million New Revolver	2026	LIBOR+2.50%	—		—
$820 million Prior Term Loan	2024	LIBOR+2.75%	—		735,500
$125 million Prior Incremental Term Loan	2024	LIBOR+10.50%	—		124,375
$35 million Prior Revolver	2022	LIBOR+4.50%	—		—
Senior Secured Credit Facilities			600,000		859,875
$400 million 2021 Unsecured Notes	2029	5.00%	400,000		—
$375 million 2017 Unsecured Notes	2025	7.50%	—		285,381
Total debt			1,000,000		1,145,256
Debt issuance costs and discount			(17,593)		(16,003)
Total debt after debt issuance costs and discount			982,407		1,129,253
Current portion of long-term debt			(6,000)		(1,250)
Total long-term debt, net of current portion			$	976,407	$	1,128,003

New Credit Facilities

The Company, as borrower, entered into a credit agreement dated as of August 3, 2021 (the “Closing Date”), among the Company, the lenders party thereto and Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender and a letter of credit issuer (the “New Credit Agreement”). The New Credit Agreement provides for: (i) a seven-year $600 million senior secured term loan due 2028 issued at 99.75% of par (the “New Term Loan”); and (ii) a $125 million senior secured revolving credit facility due 2026, which was undrawn at closing (the “New Revolver” and together with the New Term Loan, the “New Credit Facilities”).

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The fees associated with the New Credit Facilities were approximately $13.9 million, which included discounts of approximately $1.5 million.

The interest rate per annum applicable to the New Credit Facilities will be, at the Company’s option, either the Eurodollar rate with a 0.50% LIBOR floor plus a margin of 2.50% or the base rate plus a margin of 1.50%.

The New Revolver is available for general corporate purposes, including permitted acquisitions, working capital and the issuance of letters of credit. Borrowings under the New Revolver are subject to the satisfaction of customary conditions, including the absence of defaults and the accuracy of representations and warranties.

The Company is required to make periodic payments on the New Term Loan in an amount equal to 0.25% per quarter of the initial aggregate principal, with the final principal repayment installment on the maturity date. Interest is due in arrears on each interest payment date applicable thereto and at such other times as may be specified in the New Credit Agreement. As to any loan other than a base rate loan, the interest payment dates shall be the last day of each interest period applicable to such loan and the maturity date (provided, however, that if any interest period for a Eurodollar Rate loan exceeds three months, the respective dates that fall every three months after the beginning of such interest period shall also be interest payment dates). As to any base rate loan, commencing on the last business day of December 2021, the interest payment dates shall be last business day of each of March, June, September and December and the maturity date.

Voluntary prepayments of the New Term Loan and the New Revolver and voluntary reductions in the unused commitments are permitted in whole or in part, in minimum amounts as set forth in the New Credit Agreement governing the New Credit Facilities, with prior notice, and without premium or penalty, except that certain refinancings or repricings of the New Term Loan within six months after the Closing Date will be subject to a prepayment premium of 1.00% of the principal amount repaid.

The New Credit Agreement contains certain covenants that, among other things, limit the Company’s ability, and the ability of certain of its subsidiaries, to incur additional indebtedness, sell assets or consolidate or merge with or into other companies, pay dividends or repurchase or redeem capital stock, make certain investments, issue capital stock of subsidiaries, incur liens, prepay, redeem or repurchase subordinated debt, and enter into certain types of transactions with its affiliates. The New Credit Agreement also requires the Company, together with its subsidiaries, to comply with a maximum consolidated secured leverage ratio of 4.25:1.00 as of the measurement date.

The weighted average interest rate on the New Term Loan was 3.00% for the three and nine months ended September 30, 2021.

2021 Senior Unsecured Notes

On July 15, 2021, the Company, as issuer, completed the previously announced offering (the “Offering”) of $400 million in aggregate principal amount of Everi’s 5.00% senior unsecured notes due 2029 (the “2021 Unsecured Notes”). Pursuant to a Purchase Agreement dated June 30, 2021 (the “Purchase Agreement”) by and among the Company and certain of Everi’s direct and indirect domestic subsidiaries, as guarantors (collectively the “Guarantors”), and Jefferies LLC as representative of the several initial purchasers (collectively the “Initial Purchasers”), the Company issued, at a price of par, and sold the 2021 Unsecured Notes to the Initial Purchasers for resale to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”), and to certain non-U.S. persons pursuant to Regulation S of the Securities Act. The 2021 Unsecured Notes, and guarantees thereof, have not been and will not be registered under the Securities Act or the securities laws of any state or other jurisdictions, and may not be offered or sold in the United States absent registration or an applicable exemption from the registration requirements of the Securities Act and applicable state securities laws.

The fees associated with the 2021 Unsecured Notes included debt issuance costs of approximately $5.9 million.

The 2021 Unsecured Notes were issued under an indenture (the “Indenture”) dated July 15, 2021 by and among Everi, the Guarantors and Deutsche Bank Trust Company Americas, as trustee (the “Trustee”). The 2021 Unsecured Notes are fully and unconditionally guaranteed on a senior unsecured basis by the Guarantors. Interest on the 2021 Unsecured Notes accrues at a rate of 5.00% per annum and is payable semi-annually in arrears on each January 15 and July 15 (the “Interest Payment Dates”), commencing on January 15, 2022. The Company will make each interest payment to the holders of record on each January 1 and July 1 immediately preceding the Interest Payment Dates. The 2021 Unsecured Notes will mature on July 15, 2029.

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The 2021 Unsecured Notes and the related guarantees are senior obligations of Everi and the Guarantors, respectively, and rank equally with all of the Company’s and each Guarantor’s present and future senior indebtedness and rank senior in right of payment to all of Everi’s and each Guarantor’s present and future subordinated indebtedness. The 2021 Unsecured Notes and related guarantees are effectively subordinated to all of Everi’s and each Guarantor’s present and future secured indebtedness (to the extent of the value of the assets securing such indebtedness). The 2021 Unsecured Notes are structurally subordinated in right of payment to all present and future indebtedness and other liabilities of the Company’s subsidiaries that do not guarantee the 2021 Unsecured Notes.

The Company will have the option to redeem some, or all, of the 2021 Unsecured Notes at any time on, or after, July 15, 2024 at the redemption prices set forth in the Indenture, plus accrued and unpaid interest, if any, to the date of redemption. Everi will also have the option to redeem some, or all, of the 2021 Unsecured Notes at any time prior to July 15, 2024 at a redemption price of 100% of the principal amount of the 2021 Unsecured Notes to be redeemed, plus an applicable premium and accrued and unpaid interest, if any, to the date of redemption. In addition, at any time before July 15, 2024, the Company may redeem up to 40% of the aggregate principal amount of the 2021 Unsecured Notes at a redemption price of 105.00% of the principal amount of the 2021 Unsecured Notes redeemed together with accrued and unpaid interest to, but excluding, the redemption date with the proceeds from certain equity issuances. The 2021 Unsecured Notes are also subject to redemption requirements under state and local gaming laws and regulations. If Everi experiences specified changes of control, the Company may be required to offer to purchase the 2021 Unsecured Notes at 101% of their aggregate principal amount, plus accrued and unpaid interest, if any, to the date of purchase.

The Indenture contains customary covenants restricting the Company’s ability and the ability of its restricted subsidiaries to, among other things: (i) incur additional indebtedness or issue certain preferred stock; (ii) pay dividends or repurchase or redeem capital stock or make other restricted payments; (iii) limit dividends or other payments by the Company’s restricted subsidiaries to the Company or the Company’s other restricted subsidiaries; (iv) incur certain liens; (v) enter into transactions with affiliates; (vi) become an investment company; (vii) consolidate or merge with or into certain other companies; and (viii) designate certain of the Company’s subsidiaries as unrestricted subsidiaries under the Indenture. These covenants are subject to a number of important limitations and exceptions, including certain provisions permitting the Company, subject to the satisfaction of certain conditions, to transfer assets to certain of the Company’s unrestricted subsidiaries. The Indenture also contains customary events of default. Upon an event of default under the Indenture, the Trustee or the holders of at least 30% in aggregate principal amount of the 2021 Unsecured Notes then outstanding may declare all amounts owing under the 2021 Unsecured Notes to be due and payable.

Refinancing and Repayment

The proceeds from the New Term Loan incurred on the Closing Date, together with the proceeds of the $400 million in aggregate principal amount of the Company’s 2021 Unsecured Notes, issued at a price of par on July 15, 2021, and cash on hand were used to: (i) prepay in full and terminate all commitments under the Everi Payments Inc. (“Everi Payments”) existing credit facility in the aggregate original principal amount of $820 million with an outstanding balance of approximately $735.5 million with Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender, letter of credit issuer, sole lead arranger and sole book manager (the “Prior Term Loan”); (ii) redeem in full the Everi Payments 7.50% Senior Unsecured Notes due in 2025 (the “2017 Unsecured Notes”) in the aggregate original principal amount of $375.0 million with an outstanding balance of approximately $285.4 million with Everi Payments, the Company and Deutsche Bank Trust Company Americas, as Trustee; (iii) prepay in full and terminate all commitments under the Everi Payments existing incremental term loan facility (the “Prior Incremental Term Loan”) in the aggregate original principal amount of $125 million with an outstanding balance of approximately $123.8 million with the lenders party thereto and Jefferies Finance LLC, as administrative agent and collateral agent; and (iv) pay related transaction fees and expenses with respect to the aforementioned debt instruments.

During the three months ended September 30, 2021, in connection with these refinancing and repayment activities, the total fees were approximately $40.6 million, comprised of approximately $20.8 million of early redemption penalties and make-whole interest associated with the prior debt instruments and approximately $19.8 million of capitalized debt issuance costs attributable to the new debt instruments.

During the three months ended September 30, 2021, in connection with these refinancing and repayment activities, we recorded a loss on extinguishment of debt of approximately $34.4 million, comprised of cash charges of approximately $20.8 million for prepayment penalties and make-whole interest and non-cash charges of approximately $13.6 million related to the write-off of unamortized debt issuance costs and discounts associated with the Prior Term Loan, the Prior Incremental Term Loan and the 2017 Unsecured Notes.

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For the period from January 1, 2021 to the Closing Date, the Prior Term Loan and the Prior Incremental Term Loan each had a weighted average interest rate of 3.54% and 11.50%, respectively. Together, the two facilities had a blended weighted average interest rate of 4.65% and 4.69% for the three and nine months ended September 30, 2021.

Compliance with Debt Covenants

We were in compliance with the covenants and terms of the New Credit Facilities and the 2021 Unsecured Notes as of September 30, 2021.

13. COMMITMENTS AND CONTINGENCIES

We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in the aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described below, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.

Legal Contingencies

We evaluate matters and record an accrual for legal contingencies when it is both probable that a liability has been incurred and the amount or range of the loss may be reasonably estimated. We evaluate legal contingencies at least quarterly and, as appropriate, establish new accruals or adjust existing accruals to reflect: (i) the facts and circumstances known to us at the time, including information regarding negotiations, settlements, rulings, and other relevant events and developments; (ii) the advice and analyses of counsel; and (iii) the assumptions and judgment of management. Legal costs associated with such proceedings are expensed as incurred. Due to the inherent uncertainty of legal proceedings as a result of the procedural, factual, and legal issues involved, the outcomes of our legal contingencies could result in losses in excess of amounts we have accrued.

We accrued approximately $14.0 million for the legal contingencies in December 2019 in connection with Fair and Accurate Credit Transactions Act (“FACTA”)-related matters based on ongoing settlement negotiations by and among the various plaintiffs described in the FACTA-related matters discussion below and Everi by and on behalf of itself and Everi FinTech. We expected to recover approximately $7.7 million of the amount accrued from certain of our insurance providers in 2021, for which we had recorded an insurance settlement receivable included within trade and other receivables, net on our Balance Sheets. In addition, we were granted relief from Peleus Insurance Company pursuant to the provisions of our policy.

In the first quarter of 2021, we entered into a settlement agreement and received funds from our third-tier insurance carrier in the amount of approximately $1.9 million related to the FACTA matters. We recorded these proceeds against our operating expenses in our Statements of Operations for the first quarter of 2021. In total, the receivables expected have been received in full and the expenses accrued have been paid in full, which resulted in total funds received from our insurance providers of approximately $9.6 million and a net charge of approximately $4.4 million to our Statements of Operations, of which approximately $6.3 million was recorded in December 2019, offset by the reduction of operating expenses of $1.9 million received and recorded in the first quarter of 2021.

We did not have any new material legal matters that were accrued as of September 30, 2021. We received service of process on two (2) new legal matters (Sadie Saavedra matter and Sightline Payments matter) described below.

FACTA-related matters:

Geraldine Donahue, et al. v. Everi Payments Inc., et al. (“Donahue”) is a putative class action matter filed on December 12, 2018, in the Circuit Court of Cook County, Illinois County Division, Chancery Division. The original defendant was dismissed and Everi Holdings and FinTech were substituted as the defendants on April 22, 2019. The plaintiff, on behalf of himself and others similarly situated, alleges that Everi Holdings and Everi FinTech (i) have violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing financial access receipts as required under FACTA, and (ii) have been unjustly enriched through the charging of service fees for transactions conducted at the original defendant’s facilities. The plaintiff sought an award of statutory damages, attorneys’ fees, and costs. The parties settled this matter on a nationwide class basis. On December 3, 2020, the Court entered the Final Order and Judgment approving the settlement and dismissing all claims asserted against Defendants with prejudice. Everi Holdings and Everi FinTech have paid all funds required pursuant to the settlement. Distributions were made to class members and remaining unclaimed funds will be distributed to nonprofit charitable organizations in compliance with the Court’s October 4, 2021, approval. When the distribution of unclaimed funds to charitable organizations is complete, the parties will file a joint notice of completion of all settlement terms and ask the Court to close the file.

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NRT matter:

NRT Technology Corp., et al. v. Everi Holdings Inc., et al. is a civil action filed on April 30, 2019 against Everi Holdings and Everi FinTech in the United States District Court for the District of Delaware by NRT Technology Corp. and NRT Technology, Inc., alleging monopolization of the market for unmanned, integrated kiosks in violation of federal antitrust laws, fraudulent procurement of patents on functionality related to such unmanned, integrated kiosks and sham litigation related to prior litigation brought by Everi FinTech (operating as Global Cash Access Inc.) against the plaintiff entities. The plaintiffs are seeking compensatory damages, treble damages, and injunctive and declaratory relief. This case is currently proceeding through the discovery process. We are currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.

Zenergy Systems, LLC matter:

Zenergy Systems, LLC v. Everi Payments Inc. is a civil action filed on May 29, 2020, against Everi FinTech in the United States District Court for the District of Nevada, Clark County by Zenergy Systems, LLC, alleging breach of contract, breach of a non-disclosure agreement, conversion, breach of the covenant of good faith and fair dealing, and breach of a confidential relationship related to a contract with Everi FinTech that expired in November 2019. The plaintiff is seeking compensatory and punitive damages. Everi FinTech has counterclaimed against Zenergy alleging breach of contract, breach of implied covenant of good faith and fair dealing, and for declaratory relief. This case is currently proceeding through the discovery process. We are currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.

Sadie Saavedra matter:

Sadie Saavedra, et al. v. Everi Payments Inc., et al. is a civil action filed on August 30, 2021, against Everi Holdings and Everi FinTech in the United States District Court, Central District of California (Western Division) by Sadie Saavedra, individually and on behalf of a class of similarly situated individuals, alleging violations of the Unfair Competition Law (California Business & Professions Code § 17200) and unjust enrichment. The plaintiffs allege that certain of Everi’s ATMs screen are deceptive and designed to maximize the number of transaction fees and mislead consumers into incurring fees for transactions they did not wish to conduct. The plaintiffs are seeking restitution, injunctive relief and attorneys’ fees. We are in the early stages of litigation and currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.

Sightline Payments matter:

Sightline Payments LLC v. Everi Holdings Inc., et al. is a civil action filed on September 30, 2021, against Everi Holdings, Everi FinTech, Everi Games Holding Inc., and Everi Games in the United States District Court, Western District of Texas (Waco Division) by Sightline Payments LLC alleging patent infringement in violation of 35 U.S.C. § 271 et seq. The plaintiff’s complaint alleges that Everi’s CashClub Wallet product infringes on certain patents owned by the plaintiff. The plaintiff is seeking compensatory damages. We are in the early stages of litigation and currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.

In addition, we have commitments with respect to certain lease obligations discussed in “Note 3 — Leases” and installment payments under our asset purchase agreements discussed in “Note 4 — Business Combinations.”

14. STOCKHOLDERS’ EQUITY

On February 28, 2020, our Board of Directors authorized and approved a new share repurchase program granting us the authority to repurchase an amount not to exceed $10.0 million of outstanding Company common stock with no minimum number of shares that the Company is required to repurchase. This repurchase program commenced in the first quarter of 2020 and authorizes us to buy our common stock from time to time in open market transactions, block trades or in private transactions in accordance with trading plans established in accordance with Rules 10b5-1 and 10b-18 of the Securities Exchange Act of 1934, as amended, or by a combination of such methods, including compliance with the Company’s finance agreements. The share repurchase program is subject to available liquidity, general market and economic conditions, alternate uses for the capital and other factors, and may be suspended or discontinued at any time without prior notice. In light of COVID-19, we have suspended our share repurchase program. There were no share repurchases during the three and nine months ended September 30, 2021 and 2020, respectively.

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15. WEIGHTED AVERAGE SHARES OF COMMON STOCK

The weighted average number of shares of common stock outstanding used in the computation of basic and diluted earnings per share is as follows (in thousands): 

	Three Months Ended September 30,		Nine Months Ended September 30,
	2021	2020	2021	2020
Weighted average shares
Weighted average number of common shares outstanding — basic	90,322	85,556	88,688	85,102
Potential dilution from equity awards(1)	11,037	—	10,893	—
Weighted average number of common shares outstanding - diluted(1)	101,359	85,556	99,581	85,102

(1) The were no shares that were anti-dilutive under the treasury stock method for the three and nine months ended September 30, 2021. We were in a net loss position for the three and nine months ended September 30, 2020; therefore, no potential dilution from the application of the treasury stock method was applicable for the period.

16. SHARE-BASED COMPENSATION

Equity Incentive Awards

Generally, we grant the following types of awards: (i) restricted stock units (“RSUs”) with either time- or performance-based stock units criteria; (ii) time-based restricted stock units; (iii) time-based options; and (iv) market-based options. We estimate forfeiture amounts based on historical patterns.

A summary of award activity is as follows (in thousands): 

	Stock Options	Restricted Stock Units
Outstanding, December 31, 2020	10,261	4,250
Granted	—	962
Exercised options or vested shares	(2,681)	(1,426)
Canceled or forfeited	(7)	(52)
Outstanding, September 30, 2021	7,573	3,734

There are approximately 5.0 million awards of our common stock available for future equity grants under our existing equity incentive plans as of September 30, 2021.

17. INCOME TAXES

The income tax benefit for the three months ended September 30, 2021, reflected an effective income tax rate of negative 5.0%. The income tax provision for the nine months ended September 30, 2021, reflected an effective income tax rate of 2.0%. Those rates were lower than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance for our deferred tax assets and the benefit from stock option exercises. The decrease in our valuation allowance was primarily due to book income earned during the period. The income tax provision for the three months ended September 30, 2020 reflected an effective income tax rate of 205.4%, which was greater than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance as a result of a reduction of certain indefinite-lived deferred tax assets that can be offset against our indefinite-lived deferred tax liabilities. The income tax benefit for the nine months ended September 30, 2020 reflected an effective income tax rate of 4.0%, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to book loss incurred during the period, partially offset by certain indefinite-lived deferred tax assets that can be offset against our indefinite-lived deferred tax liabilities.

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Our U.S. federal and states operating businesses had deferred tax asset valuation allowances of approximately $64.3 million as of September 30, 2021. The deferred tax assets are reviewed on a quarterly basis, and based on our most recent analysis as of September 30, 2021, we continued to maintain a full valuation allowance in these jurisdictions. The significant positive evidence in our analysis included: improvements in profitability, product mix, capital levels, credit metrics and a stabilizing economy. The most significant negative evidence continued to be a three-year cumulative loss position. We believe the negative evidence continued to outweigh the positive evidence as of September 30, 2021. To the extent the negative evidence of a three-year cumulative loss is no longer present, and future longer-term forecasts show sustained profitability, our conclusion regarding the need for full valuation allowances could change, which may lead to the reversal of a significant portion of our valuation allowances.

We have analyzed filing positions in all of the federal, state, and foreign jurisdictions where we are required to file income tax returns, as well as all open tax years in these jurisdictions. As of September 30, 2021, we recorded approximately $1.7 million of unrecognized tax benefits, all of which would impact our effective tax rate, if recognized. We do not anticipate that our unrecognized tax benefits will materially change within the next 12 months. We have not accrued any penalties and interest for our unrecognized tax benefits. We may, from time to time, be assessed interest or penalties by tax jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. Our policy for recording interest and penalties associated with audits and unrecognized tax benefits is to record such items as a component of income tax in our Statements of Operations.

18. SEGMENT INFORMATION

Operating segments are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-making group (the “CODM”). Our CODM consists of the Chief Executive Officer, the President and Chief Operating Officer, and the Chief Financial Officer. Our CODM allocates resources and measures profitability based on our operating segments, which are managed and reviewed separately, as each represents products and services that can be sold separately to our customers. Our segments are monitored by management for performance against our internal forecasts.

We have reported our financial performance based on our segments in both the current and prior periods. Our CODM determined that our operating segments for conducting business are: (i) Games and (ii) FinTech:

•The Games segment provides solutions directly to gaming establishments to offer their patrons gaming entertainment- related experiences including: leased gaming equipment; sales of gaming equipment; gaming systems; digital online solutions; and ancillary products and services.

•The FinTech segment provides solutions directly to gaming establishments to offer their patrons financial access-related services and products, including: access to cash and cashless funding at gaming facilities via debit withdrawals; credit card financial access transactions and POS debit card financial access transactions; check warranty services; kiosks for financial access and other services; self-service enrollment, loyalty and marketing equipment; maintenance services; compliance, audit, and data software; casino credit data and reporting services, and other ancillary offerings.

Corporate overhead expenses have been allocated to the segments either through specific identification or based on a reasonable methodology. In addition, we record depreciation and amortization expenses to the business segments.

Our business is predominantly domestic with no specific regional concentrations and no significant assets in foreign locations.

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The following tables present segment information (in thousands)*:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Games
Revenues
Gaming operations	$	71,580	$	46,968	$	202,941	$	106,513
Gaming equipment and systems	24,220		10,229		68,298		28,795
Gaming other	33		44		82		76
Total revenues	95,833		57,241		271,321		135,384
Costs and expenses
Cost of revenues(1)
Gaming operations	5,675		4,245		15,776		10,471
Gaming equipment and systems	13,503		5,730		39,058		16,625
Gaming other	—		—		—		456
Cost of revenues	19,178		9,975		54,834		27,552
Operating expenses	16,711		13,078		48,871		50,597
Research and development	6,445		5,003		17,966		14,819
Depreciation	12,495		14,777		41,122		44,349
Amortization	10,805		14,838		32,464		45,738
Total costs and expenses	65,634		57,671		195,257		183,055
Operating income (loss)	$	30,199	$	(430)	$	76,064	$	(47,671)

(1) Exclusive of depreciation and amortization.

* Rounding may cause variances.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
FinTech
Revenues
Financial access services	$	46,421	$	33,979	$	129,973	$	80,986
Software and other	17,024		14,630		49,874		31,748
Hardware	9,024		6,248		28,829		16,004
Total revenues	72,469		54,857		208,676		128,738
Costs and expenses
Cost of revenues(1)
Financial access services	1,830		1,161		4,863		5,227
Software and other	1,063		859		3,196		2,057
Hardware	5,380		3,548		17,078		9,452
Cost of revenues	8,273		5,568		25,137		16,736
Operating expenses	30,410		21,850		84,449		64,831
Research and development	3,153		2,030		8,833		6,138
Depreciation	1,968		1,387		5,449		4,352
Amortization	3,791		3,855		11,216		11,574
Total costs and expenses	47,595		34,690		135,084		103,631
Operating income	$	24,874	$	20,167	$	73,592	$	25,107

(1)  Exclusive of depreciation and amortization.

* Rounding may cause variances.

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	At September 30,		At December 31,
	2021		2020
Total assets
Games	$	876,842	$	811,523
FinTech	589,201		665,656
Total assets	$	1,466,043	$	1,477,179

Major Customers. No single customer accounted for more than 10% of our revenues for the three and nine months ended September 30, 2021 and 2020. Our five largest customers accounted for approximately 16% of our revenues for the three and nine months ended September 30, 2021, and approximately 17% and 16% of our revenues for the three and nine months ended September 30, 2020, respectively.

19. SUBSEQUENT EVENTS

As of the filing date, we had not identified, and were not aware of, any subsequent event for the period.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

In this filing, we refer to: (i) our unaudited condensed consolidated financial statements and notes thereto as our “Financial Statements”; (ii) our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) as our “Statements of Operations”; (iii) our Unaudited Condensed Consolidated Balance Sheets as our “Balance Sheets”; and (iv) our Management’s Discussion and Analysis of Financial Condition and Results of Operations as our “Results of Operations.”

Cautionary Information Regarding Forward-Looking Statements

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations contains “forward-looking statements” as defined in the U.S. Private Securities Litigation Reform Act of 1995. In this context, forward-looking statements address our expected future business and financial performance, and often contain words such as “goal,” “target,” “future,” “indication,” “estimate,” “assume,” “expect,” “anticipate,” “intend,” “aim to,” “can,” “could,” “plan,” “believe,” “seek,” “project,” “may,” “should,” “designed to,” “favorably positioned,” or “will” and similar expressions to identify forward-looking statements.

Examples of forward-looking statements include, among others, statements regarding trends, developments, and uncertainties impacting our business, as well as statements regarding expectations: for the re-opening of casinos, including the related public health confidence and availability of discretionary spending income of casino patrons and our ability to withstand the current disruption; for further product innovations; to address customer needs in the new and evolving operating environment; to regain or maintain revenue, earnings, and cash flow momentum, and to enhance shareholder value in the long-term.

Forward-looking statements are subject to additional risks and uncertainties, including those set forth under the heading “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our current and periodic reports filed with the Securities and Exchange Commission (the “SEC”), including, without limitation, our Annual Report on Form 10-K for the year ended December 31, 2020 (the “Annual Report”), and are based on information available to us on the date hereof. Such risks and uncertainties could cause actual results to differ materially from those projected or assumed, including, but not limited to, the following: our ability to generate profits in the future and to create incremental value for shareholders; our ability to execute on mergers, acquisitions and/or strategic alliances, including our ability to integrate and operate such acquisitions or alliances consistent with our forecasts in order to achieve future growth; our ability to execute on key initiatives and deliver ongoing improvements; expectations regarding growth for the Company’s installed base and daily win per unit; expectations regarding placement fee arrangements; inaccuracies in underlying operating assumptions; the impact of the ongoing Coronavirus Disease 2019 (“COVID-19”) global pandemic on our business, operations and financial condition, including (i) actions taken by federal, state, tribal and municipal governmental and regulatory agencies to contain the COVID-19 public health emergency or mitigate its impact, (ii) the direct and indirect economic effects of COVID-19 and measures to contain it, including directives, orders or similar actions by federal, state, tribal and municipal governmental and regulatory agencies to regulate freedom of movement and business operations such as travel restrictions, border closures, business closures, limitations on public gatherings, quarantines and shelter-in-place orders as well as re-opening guidance related to capacity restrictions for casino operations, social distancing, hygiene and re-opening safety protocols, and (iii) potential adverse reactions or changes to employee relationships in response to the furlough and salary reduction actions taken in response to COVID-19; changes in global market, business, and regulatory conditions arising as a result of the COVID-19 global pandemic; our history of net losses and our ability to generate profits in the future; our substantial leverage and the related covenants that restrict our operations; our ability to generate sufficient cash to service all of our indebtedness, fund working capital, and capital expenditures; our ability to withstand unanticipated impacts of a pandemic outbreak of uncertain duration; our ability to withstand the loss of revenue during the closure of our customers’ facilities; our ability to maintain our current customers; expectations regarding customers’ preferences and demands for future product and service offerings; the overall growth of the gaming industry, if any; our ability to replace revenue associated with terminated contracts; margin degradation from contract renewals; our ability to comply with the Europay, MasterCard, and Visa global standard for cards equipped with security chip technology; our ability to successfully introduce new products and services, including third-party licensed content; gaming establishment and patron preferences; failure to control product development costs and create successful new products; anticipated sales performance; our ability to prevent, mitigate, or timely recover from cybersecurity breaches, attacks, and compromises; national and international economic and industry conditions; changes in gaming regulatory, card association, and statutory requirements; regulatory and licensing difficulties, competitive pressures and changes in the competitive environment; operational limitations; gaming market contraction; changes to tax laws; uncertainty of litigation outcomes; interest rate fluctuations; business prospects; unanticipated expenses or capital needs; technological obsolescence and our ability to adapt to evolving technologies; our ability to comply with our debt covenants and service outstanding debt; employee turnover; and other statements that are not historical facts. If any of these assumptions proves to be

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incorrect, the results contemplated by the forward-looking statements regarding our future results of operations are unlikely to be realized.

These cautionary statements qualify our forward-looking statements, and you are cautioned not to place undue reliance on such forward-looking statements. Any forward-looking statement contained herein speaks only as of the date on which it is made, and we do not intend, and assume no obligation, to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

This Quarterly Report on Form 10-Q should be read in conjunction with our most recent Annual Report and the information included in our other press releases, reports, and other filings with the SEC. Understanding the information contained in these filings is important in order to fully understand our reported financial results and our business outlook for future periods.

Overview

Everi is a leading supplier of imaginative entertainment and trusted technology solutions for the casino and digital gaming industry. Everi’s mission is to lead the gaming industry through the power of people, imagination and technology. With a focus on player engagement and helping casino customers operate more efficiently, the Company develops entertaining game content and gaming machines, gaming systems and services for land-based and iGaming operators. The Company is also a preeminent and comprehensive provider of trusted financial technology solutions that power the casino floor while improving operational efficiencies and fulfilling regulatory compliance requirements, including products and services that facilitate convenient and secure cash and cashless financial transactions, self-service player loyalty tools and applications, and regulatory and intelligence software.

Everi reports its financial performance, and organizes and manages its operations, across the following two business segments: (i) Games and (ii) FinTech.

Everi Games provides gaming operators with gaming technology products and services, including: (i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; and (iii) business-to-business (“B2B”) digital online gaming activities.

Everi FinTech provides gaming operators with financial technology products and services, including: financial access and related services supporting digital, cashless and physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. Our services operate as part of an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) debit withdrawals, credit card financial access transactions, and point of sale (“POS”) debit card purchases at casino cages, kiosk and mobile POS devices; accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; self-service loyalty tools and promotion management software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings.

With respect to our FinTech business, we have made the following updates to certain of our financial statement descriptions, where applicable: (i) “Cash access services” has become “Financial access services”; (ii) “ATM” has been renamed “Funds dispensed”; (iii) “Equipment” has been changed to “Hardware”; and (iv) “Information services and other” has been revised to “Software and other.” These naming convention changes better represent how our business has evolved.

Impact of the COVID-19 Pandemic

The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, and caused temporary, and in certain cases, permanent closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments in the first quarter of 2020, with many beginning to reopen their operations over the remainder of 2020 and in 2021. As a result, our operations experienced significant disruptions in the first three quarters of 2020. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states and communities where we operate, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.

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Since the onset of COVID-19, we have implemented measures to mitigate our exposure throughout the global pandemic. While there may be further uncertainty facing our customers as a result of COVID-19, we continue to evaluate our business strategies and the impacts of the global pandemic on our results of operations and financial condition and make business decisions to mitigate further risk. While industry conditions have improved significantly compared to 2020, it is unclear if the customer volumes experienced will continue to exceed pre-COVID levels, to the extent another resurgence of COVID-19 could result in the further closure or re-closure of casinos by federal, state, tribal or municipal governments and regulatory agencies or by the casino operators themselves in an effort to contain the COVID-19 global pandemic or mitigate its impact and the impact of vaccines on these matters.

As of September 30, 2021, excluding the few casinos that have permanently closed, there are only a minimal number of customers whose operations still remain closed. Our revenues, cash flows, and liquidity for the third quarter of 2021 exceeded the third quarter of 2020, which was significantly impacted by the effects of COVID-19. At the onset of the pandemic, our customers implemented protocols intended to protect their patrons and guests from potential COVID-19 exposure and re-establish customer confidence in the gaming and hospitality industry. These measures included enhanced sanitization, limitations on public gathering and casino capacity, patron social distancing requirements, and limitations on casino operations and amenities, of which have limited the number of patrons that are able or who desire to attend these venues. This has also impacted the pace at which demand for our products and services rebounds.

With some limitations still in effect, we expect that demand for our products and services will continue to be tempered in the short-term, to the extent gaming activity decreases at our customers’ locations or fails to increase at expected rates or return to pre-pandemic levels and to the extent our customers decide to restrict their capital spending as a result of uncertainty in the industry, or otherwise. As a result, we continue to monitor and manage liquidity levels and we may, from time to time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.

The impact of the COVID-19 pandemic also exacerbates the risks disclosed in the Annual Report, including, but not limited to: our ability to comply with the terms of our indebtedness; our ability to generate revenues, earn profits and maintain adequate liquidity; our ability to service existing and attract new customers and maintain our overall competitiveness in the market; the potential for significant fluctuations in demand for our products and services; overall trends in the gaming industry impacting our business; and potential volatility in our stock price, among other concerns such as cybersecurity exposure.

Additional Items Impacting Comparability of Results of Operations and Financial Condition

Our financial statements included in this report reflect the following additional items impacting the comparability of results of

operations for the three and nine months ended September 30, 2021:

•During the third quarter of 2021, we completed a refinancing of our prior credit facilities and entered into a credit agreement and a letter of credit (the “New Credit Agreement”). The New Credit Agreement provides for: (i) a seven-year $600 million senior secured term loan due 2028 issued at 99.75% of par (the “New Term Loan”); and (ii) a $125 million senior secured revolving credit facility due 2026, which was undrawn at closing (the “New Revolver” and together with the New Term Loan, the “New Credit Facilities”). The fees associated with the New Credit Facilities were approximately $13.9 million, which included discounts of approximately $1.5 million.

•During the third quarter of 2021, we completed a refinancing of our 7.50% senior unsecured notes due in 2025 (the “2017 Unsecured Notes”) with an offering of $400 million in aggregate principal, issued at par, of 5.00% senior unsecured notes due 2029 (the “2021 Unsecured Notes”). The fees associated with the 2021 Unsecured Notes included debt issuance costs of approximately $5.9 million.

•During the third quarter of 2021, in connection with these refinancing and repayment activities, the total fees were approximately $40.6 million, comprised of approximately $20.8 million of early redemption penalties and make-whole interest associated with the prior debt instruments and approximately $19.8 million of capitalized debt issuance costs attributable to the new debt instruments.

•During the third quarter of 2021, in connection with these refinancing and repayment activities, we recorded a loss on extinguishment of debt of approximately $34.4 million, comprised of cash charges of approximately $20.8 million for prepayment penalties and make-whole interest and non-cash charges of approximately $13.6 million related to the write-off of unamortized debt issuance costs and discounts associated with the prior credit facility (the “Prior Term Loan”), the prior incremental term loan facility (the “Prior Incremental Term Loan”) and the 2017 Unsecured Notes.

As a result of these additional events, together with the impacts of COVID-19, our results of operations and earnings per share and financial condition in the periods covered by our Financial Statements may not be directly comparable.

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Trends and Developments Impacting our Business

In addition to the factors discussed above and the information below, we refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Trends and Developments Impacting our Business” in our Annual Report, which is incorporated herein by reference.

Our U.S. federal and state operating businesses had deferred tax asset valuation allowances of approximately $64.3 million as of September 30, 2021. The deferred tax assets are reviewed on a quarterly basis, and based on our most recent analysis as of September 30, 2021, we continued to maintain a full valuation allowance in these jurisdictions. The significant positive evidence in our analysis included: improvements in profitability, product mix, capital levels, credit metrics and a stabilizing economy. The most significant negative evidence continued to be a three-year cumulative loss position. We believe the negative evidence continued to outweigh the positive evidence as of September 30, 2021. To the extent the negative evidence of a three-year cumulative loss is no longer present, and future longer-term forecasts show sustained profitability, our conclusion regarding the need for full valuation allowances could change, which may lead to the reversal of a significant portion of our valuation allowances within the next 12 months. To the extent this materializes, we may record a significant tax benefit reflecting the reversal, which could result in a lower or negative effective tax rate for both the quarter and full year in which the adjustment occurs.

Operating Segments

We report our financial performance based on two operating segments: (i) Games and (ii) FinTech. For additional information on our segments, see “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” and “Note 18 — Segment Information” included in Part I, Item 1: Financial Statements of this Quarterly Report on Form 10-Q.

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Results of Operations

Three months ended September 30, 2021 compared to three months ended September 30, 2020

The following table presents our Results of Operations as reported for the three months ended September 30, 2021 compared to the three months ended September 30, 2020 (amounts in thousands)*: 

	Three Months Ended
	September 30, 2021				September 30, 2020				2021 vs 2020
	$		%		$		%		$		%
Revenues
Games revenues
Gaming operations	$	71,580	43	%	$	46,968	42	%	$	24,612	52	%
Gaming equipment and systems	24,220		14	%	10,229		9	%	13,991		137	%
Gaming other	33		—	%	44		—	%	(11)		(25)	%
Games total revenues	95,833		57	%	57,241		51	%	38,592		67	%
FinTech revenues
Financial access services	46,421		28	%	33,979		30	%	12,442		37	%
Software and other	17,024		10	%	14,630		13	%	2,394		16	%
Hardware	9,024		5	%	6,248		6	%	2,776		44	%
FinTech total revenues	72,469		43	%	54,857		49	%	17,612		32	%
Total revenues	168,302		100	%	112,098		100	%	56,204		50	%
Costs and expenses
Games cost of revenues(1)
Gaming operations	5,675		3	%	4,245		4	%	1,430		34	%
Gaming equipment and systems	13,503		8	%	5,730		5	%	7,773		136	%
Games total cost of revenues	19,178		11	%	9,975		9	%	9,203		92	%
FinTech cost of revenues(1)
Financial access services	1,830		1	%	1,161		1	%	669		58	%
Software and other	1,063		1	%	859		1	%	204		24	%
Hardware	5,380		3	%	3,548		3	%	1,832		52	%
FinTech total cost of revenues	8,273		5	%	5,568		5	%	2,705		49	%
Operating expenses	47,121		28	%	34,927		31	%	12,194		35	%
Research and development	9,598		6	%	7,034		6	%	2,564		36	%
Depreciation	14,463		9	%	16,163		14	%	(1,700)		(11)	%
Amortization	14,596		9	%	18,693		17	%	(4,097)		(22)	%
Total costs and expenses	113,229		67	%	92,360		82	%	20,869		23	%
Operating income	55,073		33	%	19,738		18	%	35,335		179	%
Other expenses
Interest expense, net of interest income	14,257		8	%	18,905		17	%	(4,648)		(25)	%
Loss on extinguishment of debt	34,389		20	%	—		—	%	34,389		100	%
Total other expenses	48,646		29	%	18,905		17	%	29,741		157	%
Income before income tax	6,427		4	%	833		1	%	5,594		672	%

(1) Exclusive of depreciation and amortization.

* Rounding may cause variances.

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	Three Months Ended
	September 30, 2021				September 30, 2020				2021 vs 2020
	$		%		$		%		$		%
Income tax (benefit) provision	(319)		—	%	1,711		2	%	(2,030)		(119)	%
Net income (loss)	$	6,746	4	%	$	(878)	(1)	%	$	7,624	868	%

* Rounding may cause variances.

We continued to experience a certain level of recovery from the global pandemic for the three months ended September 30, 2021, and as a result, our revenues, costs and expenses were stronger than expected in the current year period, as compared to the same period in the prior year, which were negatively impacted at the onset of COVID-19. As of September 30, 2021, fewer than 2% of casinos in the United States remained closed, according to our estimates.

Revenues

Total revenues increased by approximately $56.2 million, or 50%, to approximately $168.3 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to the higher Games and FinTech revenues described below.

Games revenues increased by approximately $38.6 million, or 67%, to approximately $95.8 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to contributions from our gaming operations revenues that included: (i) an increase in both the total number of units in our installed base and the average daily win per unit, particularly associated with a greater mix of premium units; (ii) an increase in our New York Lottery results as business reopened in late 2020 and operating restrictions to mitigate the impact of COVID-19 were reduced; and (iii) greater B2B digital and interactive results as we began to provide our services to new markets. In addition, an increase in the number of machines sold with a consistent average selling price per unit contributed to higher gaming equipment revenues.

FinTech revenues increased by approximately $17.6 million, or 32%, to approximately $72.5 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to contributions that included: (i) an increase in both transaction and dollar volumes in base, new and renewed business from our financial access services revenues; (ii) higher software sales and support related service fees attributable to our compliance, Central Credit and kiosk solutions from our software and other revenues; and (iii) an increase in unit sales of both our kiosk and loyalty equipment with a mix of more higher priced loyalty equipment sold from our hardware revenues.

Costs and Expenses

Total costs and expenses increased by approximately $20.9 million, or 23%, to approximately $113.2 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to higher Games and FinTech costs and expenses described below.

Games cost of revenues increased by approximately $9.2 million, or 92%, to approximately $19.2 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to the additional variable costs associated with the higher unit sales from our gaming equipment and systems revenues.

FinTech cost of revenue increased by approximately $2.7 million, or 49%, to approximately $8.3 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to higher unit sales from our hardware revenues.

Operating expenses increased by approximately $12.2 million, or 35%, to approximately $47.1 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to higher payroll and related expenses to support our Games and FinTech businesses. In addition, the increase was associated with the prior year period as many of the Company’s employees were still on furlough, and those that remained were on reduced pay levels during that time period. In addition, legal fees increased due to ongoing matters from our FinTech segment.

Research and development expenses increased by approximately $2.6 million, or 36%, to approximately $9.6 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to higher payroll and related expenses, consulting fees, certification charges and testing costs from our Games and FinTech segments.

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Depreciation expenses decreased by $1.7 million, or 11%, to approximately $14.5 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily associated with certain of our fixed assets that were fully depreciated in our Games segment.

Amortization expense decreased by approximately $4.1 million, or 22%, to approximately $14.6 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to certain intangible assets recorded in connection with the acquisition of the Games business being fully amortized.

Primarily as a result of the factors described above, our operating income increased by approximately $35.3 million, or 179%, as compared to the same period in the prior year. The operating income margin was 33% for the three months ended September 30, 2021 compared to an operating loss margin of 18% for the same period in the prior year.

Interest expense, net of interest income, decreased by approximately $4.6 million, or 25%, to approximately $14.3 million for the three months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to lower debt balances and more favorable variable interest rates in effect, including a reduction in the LIBOR floor on the Prior Term Loan, a refinancing of the 2017 Unsecured Notes in July 2021 with the issuance of the 2021 Unsecured Notes and entering into the New Term Loan in August 2021.

Loss on extinguishment of debt was approximately $34.4 million for the three months ended September 30, 2021 as a result of the refinancing of our 2017 Unsecured Notes in July 2021 and entering into our New Term Loan in August 2021.

The income tax benefit was $0.3 million for the three months ended September 30, 2021, as compared to an income tax provision of $1.7 million for the same period in the prior year. The income tax benefit reflected an effective income tax rate of negative 5.0% for the three months ended September 30, 2021, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance due to book income during the period, and the benefit from stock option exercises. The income tax provision reflected an effective income tax rate of 205.4% for the same period in the prior year, which was greater than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance as a result of a reduction of certain indefinite lived deferred tax assets that could be offset against our indefinite lived deferred tax liabilities.

Primarily as a result of the factors described above, we had net income of approximately $6.7 million for the three months ended September 30, 2021. We had a net loss of approximately $0.9 million for the three months ended September 30, 2020.

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Results of Operations

Nine months ended September 30, 2021 compared to nine months ended September 30, 2020

The following table presents our Results of Operations as reported for the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020 (amounts in thousands)*: 

	Nine months ended
	September 30, 2021				September 30, 2020				2021 vs 2020
	$		%		$		%		$		%
Revenues
Games revenues
Gaming operations	$	202,941	42	%	$	106,513	40	%	$	96,428	91	%
Gaming equipment and systems	68,298		14	%	28,795		11	%	39,503		137	%
Gaming other	82		—	%	76		—	%	6		8	%
Games total revenues	271,321		57	%	135,384		51	%	135,937		100	%
FinTech revenues
Financial access services	129,973		27	%	80,986		31	%	48,987		60	%
Software and other	49,874		10	%	31,748		12	%	18,126		57	%
Hardware	28,829		6	%	16,004		6	%	12,825		80	%
FinTech total revenues	208,676		43	%	128,738		49	%	79,938		62	%
Total revenues	479,997		100	%	264,122		100	%	215,875		82	%
Costs and expenses
Games cost of revenues(1)
Gaming operations	15,776		3	%	10,471		4	%	5,305		51	%
Gaming equipment and systems	39,058		8	%	16,625		6	%	22,433		135	%
Gaming other	—		—	%	456		—	%	(456)		(100)	%
Games total cost of revenues	54,834		11	%	27,552		10	%	27,282		99	%
FinTech cost of revenues(1)
Financial access services	4,863		1	%	5,227		2	%	(364)		(7)	%
Software and other	3,196		1	%	2,057		1	%	1,139		55	%
Hardware	17,078		4	%	9,452		4	%	7,626		81	%
FinTech total cost of revenues	25,137		5	%	16,736		7	%	8,401		50	%
Operating expenses	133,320		28	%	115,428		44	%	17,892		16	%
Research and development	26,799		6	%	20,958		8	%	5,841		28	%
Depreciation	46,571		10	%	48,700		18	%	(2,129)		(4)	%
Amortization	43,680		9	%	57,312		22	%	(13,632)		(24)	%
Total costs and expenses	330,341		69	%	286,686		109	%	43,655		15	%
Operating income (loss)	149,656		31	%	(22,564)		(9)	%	172,220		763	%
Other expenses
Interest expense, net of interest income	50,488		11	%	56,226		21	%	(5,738)		(10)	%
Loss on extinguishment of debt	34,389		7	%	7,457		3	%	26,932		361	%
Total other expenses	84,877		18	%	63,683		24	%	21,194		33	%
Income (loss) before income tax	64,779		13	%	(86,247)		(32)	%	151,026		175	%

(1) Exclusive of depreciation and amortization.

* Rounding may cause variances.

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	Nine months ended
	September 30, 2021				September 30, 2020				2021 vs 2020
	$		%		$		%		$		%
Income tax provision (benefit)	1,285		—	%	(3,434)		(1)	%	4,719		(137)	%
Net income (loss)	$	63,494	13	%	$	(82,813)	(31)	%	$	146,307	177	%

* Rounding may cause variances.

We continued to experience a certain level of recovery from the global pandemic for the nine months ended September 30, 2021, and as a result, our revenues, costs and expenses were stronger than expected in the current year period, as compared to the same period in the prior year, which were negatively impacted at the onset of COVID-19. As of September 30, 2021, fewer than 2% of casinos in the United States remained closed, according to our estimates.

Revenues

Total revenues increased by approximately $215.9 million, or 82%, to approximately $480.0 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to the higher Games and FinTech revenues described below.

Games revenues increased by approximately $135.9 million, or 100%, to approximately $271.3 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to contributions from our gaming operations revenues that included: (i) an increase in both the total number of units in our installed base and the average daily win per unit, particularly associated with a greater mix of premium units; (ii) an increase in our New York Lottery results as business reopened in late 2020 and operating restrictions to mitigate the impact of COVID-19 were reduced; and (iii) greater B2B digital and interactive results as we began to provide our services to new markets. In addition, we had an increase in the number of machines sold with a higher average selling price per unit from our gaming equipment revenues.

FinTech revenues increased by approximately $79.9 million, or 62%, to approximately $208.7 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to contributions that included: (i) an increase in both transaction and dollar volumes in base, new and renewed business from our financial access services revenues; (ii) higher software sales and support related service fees attributable to our compliance, Central Credit, kiosk and loyalty solutions from our software and other revenues; and (iii) an increase in unit sales of both our kiosk and loyalty equipment with a mix of more higher priced loyalty equipment sold from our hardware revenues.

Costs and Expenses

Total costs and expenses increased by approximately $43.7 million, or 15%, to approximately $330.3 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to higher Games and FinTech costs and expenses, described below.

Games cost of revenues increased by approximately $27.3 million, or 99%, to approximately $54.8 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to the additional variable costs associated with the higher unit sales from our gaming equipment and systems revenues.

FinTech cost of revenue increased by approximately $8.4 million, or 50%, to approximately $25.1 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to the additional variable costs associated with the higher unit sales from our hardware revenues, partially offset by reduced warranty expense from our check warranty solutions from our financial access services.

Operating expenses increased by approximately $17.9 million, or 16%, to approximately $133.3 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to higher payroll and related expenses to support our Games and FinTech business. In addition, the increase was associated with the prior year period as many of the Company’s employees were still on furlough, and those that remained were on reduced pay levels during that time period. This increase in operating expenses was partially offset by the recovery of a settlement from a dispute with an insurance carrier for a payment associated with the Fair and Accurate Credit Transactions Act legal matter of approximately $1.9 million, which was offset by approximately $0.8 million of additional legal fees related to the settlement and collection of this recovery for our FinTech segment.

39

Research and development expenses increased by approximately $5.8 million, or 28%, to approximately $26.8 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to higher payroll and related expenses, consulting fees, certification charges and testing costs from our Games and FinTech segments.

Depreciation expenses decreased by approximately $2.1 million, or 4%, to approximately $46.6 million. This was primarily associated with certain of our fixed assets that were fully depreciated in our Games segment.

Amortization expense decreased by approximately $13.6 million, or 24%, to approximately $43.7 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to certain intangible assets recorded in connection with the acquisition of the Games business being fully amortized.

Primarily as a result of the factors described above, our operating income increased by approximately $172.2 million, or 763%, as compared to the same period in the prior year. The operating income margin was 31% for the nine months ended September 30, 2021 compared to an operating loss margin of 9% for the same period in the prior year.

Interest expense, net of interest income, decreased by approximately $5.7 million, or 10%, to approximately $50.5 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily due to lower debt balances and more favorable variable interest rates in effect for certain of our debt instruments and a reduction in the LIBOR floor on our Prior Term Loan as a result of a repricing transaction in February 2021, a refinancing of the 2017 Unsecured Notes in July 2021 and entering into the New Term Loan in August 2021.

Loss on extinguishment of debt increased by approximately $26.9 million, or 361%, to approximately $34.4 million for the nine months ended September 30, 2021. This was primarily due to increased loss from the refinancing of our 2017 Unsecured Notes in July 2021 and our New Term Loan in August 2021 as compared to the redemption and repurchase transactions related to the 2017 Unsecured Notes.

The income tax provision was $1.3 million for the nine months ended September 30, 2021, as compared to an income tax benefit of $3.4 million for the same period in the prior year. The income tax provision reflected an effective income tax rate of 2.0% for the nine months ended September 30, 2021, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance due to book income during the period, and the benefit from stock option exercises. The income tax benefit reflected an effective income tax rate of 4.0% for the same period in the prior year, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to the book loss incurred during the period, partially offset by certain indefinite lived deferred tax assets that can be offset against our indefinite lived deferred tax liabilities.

Primarily as a result of the factors described above, we had net income of approximately $63.5 million for the nine months ended September 30, 2021. We had a net loss of approximately $82.8 million for the nine months ended September 30, 2020.

Critical Accounting Policies

The preparation of our financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requires us to make estimates and assumptions that affect our reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent assets and liabilities in our Financial Statements. The SEC has defined critical accounting policies as the ones that are most important to the portrayal of the financial condition and results of operations, and which require management to make its most difficult and subjective judgments, often as a result of the need to make estimates about matters that are inherently uncertain.

40

Recent Accounting Guidance

For a description of our recently adopted accounting guidance and recent accounting guidance not yet adopted, see “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies — Recent Accounting Guidance” included in Part I, Item 1: Financial Statements of this Quarterly Report on Form 10-Q.

Liquidity and Capital Resources

Overview

The following table presents an unaudited reconciliation of cash and cash equivalents per GAAP to net cash position and net cash available (in thousands): 

	September 30,		At December 31
	2021		2020
Balance sheet data
Total assets	$	1,466,043	$	1,477,179
Total borrowings	$	982,407	$	1,129,253
Total stockholders’ equity (deficit)	$	72,768	$	(7,898)
Cash available
Cash and cash equivalents	$	215,551	$	251,706
Settlement receivables	50,596		60,652
Settlement liabilities	(177,582)		(173,211)
Net cash position(1)	88,565		139,147
Undrawn New Revolver/Prior Revolver	125,000		35,000
Net cash available(1)	$	213,565	$	174,147

(1)  Non-GAAP measure. In order to enhance investor understanding of our cash balance, we are providing in this Quarterly Report on Form 10-Q Net Cash Position and Net Cash Available, which are not measures of our financial performance or position under GAAP. Accordingly, these measures should not be considered in isolation or as a substitute for GAAP measures, and should be read in conjunction with our balance sheets prepared in accordance with GAAP. We define our (i) Net Cash Position as cash and cash equivalents plus settlement receivables less settlement liabilities; and (ii) Net Cash Available as Net Cash Position plus undrawn amounts available under our Revolving Credit Facility. Our Net Cash Position and Net Cash Available change substantially based upon the timing of our receipt of funds for settlement receivables and payments we make to customers for our settlement liabilities. We present these non-GAAP measures as we monitor these amounts in connection with forecasting of cash flows and future cash requirements, both on a short-term and long-term basis.

Cash Resources

As of September 30, 2021, our cash balance, cash flows, and line of credit are expected to be sufficient to meet our recurring operating commitments and to fund our planned capital expenditures on both a short- and long-term basis. Cash and cash equivalents at September 30, 2021 included cash in non-U.S. jurisdictions of approximately $18.7 million. Generally, these funds are available for operating and investment purposes within the jurisdiction in which they reside, and we may from time to time consider repatriating these foreign funds to the United States, subject to potential withholding tax obligations, based on operating requirements.

We expect that cash provided by operating activities will also be sufficient for our operating and debt servicing needs during the foreseeable future on both a short- and long-term basis. In addition, we have sufficient borrowings available under the New Revolver to meet further funding requirements. We monitor the financial strength of our lenders on an ongoing basis using publicly available information. Based upon available information, we believe our lenders should be able to honor their commitments under our credit agreement (defined in “Note 12 — Long-term Debt”).

41

Sources and Uses of Cash

The following table presents a summary of our cash flow activity (in thousands):

	Nine Months Ended September 30,				$ Change
	2021		2020		2021 vs 2020
Cash flow activities
Net cash provided by (used in) operating activities	$	243,500	$	(1,768)	$	245,268
Net cash used in investing activities	(88,073)		(70,308)		(17,765)
Net cash (used in) provided by financing activities	(190,653)		12,852		(203,505)
Effect of exchange rates on cash and cash equivalents	(237)		(1,370)		1,133
Cash, cash equivalents and restricted cash
Net decrease for the period	(35,463)		(60,594)		25,131
Balance, beginning of the period	252,349		296,610		(44,261)
Balance, end of the period	$	216,886	$	236,016	$	(19,130)

Cash flows provided by operating activities increased by approximately $245.3 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily attributable to net income earned and changes in working capital, most notably associated with settlement activities from our FinTech segment, partially offset by loss on extinguishment of debt incurred during the three months ended September 30, 2021.

Cash flows used in investing activities increased by approximately $17.8 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily attributable to an increase in capital expenditures in our Games and FinTech segment.

Cash flows used in financing activities increased by approximately $203.5 million for the nine months ended September 30, 2021, as compared to the same period in the prior year. This was primarily attributable to the refinancing of our 2017 Unsecured Notes in July 2021 and entering into our New Term Loan in August 2021 and incurring fees associated with these transactions. In addition, we made a final earnout payment during the current period with respect to the Atrient transaction.

Long-Term Debt

Our New Revolver remained fully undrawn as of September 30, 2021.

For additional information regarding our credit agreement and other debt as well as interest rate risk refer to Part I, Item 3: Quantitative and Qualitative Disclosures About Market Risk, “Note 12 — Long-Term Debt” in Part I, Item 1: Financial Statements.

Contractual Obligations

There were no material changes to our commitments under contractual obligations as compared to those disclosed in our Annual Report, other than an increase to certain purchase obligations of approximately $44.3 million from those disclosed in our Annual Report and obligations discussed in “Note 3 — Leases,” “Note 4 — Business Combinations,” and “Note 12 — Long-Term Debt” in Part I, Item 1: Financial Statements. We expect that cash provided by operating activities will be sufficient to meet such obligations during the foreseeable future.

We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described in “Note 13 — Commitments and Contingencies” in Part I, Item 1: Financial Statements, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.

42

Off-Balance Sheet Arrangements

We have commercial arrangements with third-party vendors to provide cash for certain of our fund dispensing devices. For the use of this cash, we pay a usage fee on either the average daily balance of funds utilized multiplied by a contractually defined usage rate or the amounts supplied multiplied by a contractually defined usage rate. These fund usage fees, reflected as interest expense within the Statements of Operations, were approximately $1.2 million and $2.9 million for the three and nine months ended September 30, 2021, respectively, and approximately $0.7 million and $2.5 million for the three and nine months ended September 30, 2020, respectively. The cash usage fees were significantly higher in the current reporting period as compared to the same period in the prior year as a result of increased funds dispensing volumes at our customer locations as the operational impacts from the pandemic began to lessen. We are exposed to interest rate risk to the extent that the target federal funds rate increases.

Under these agreements, the currency supplied by third-party vendors remains their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected on our Balance Sheets. The outstanding balance of funds provided by the third-party vendors were approximately $401.5 million and $340.3 million as of September 30, 2021 and December 31, 2020, respectively.

Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, with Wells Fargo Bank, N.A. provides us with cash up to $300 million with the ability to increase the amount as defined within the agreement or otherwise permitted by the vault cash provider. The agreement currently expires on June 30, 2023 and will automatically renew for additional one-year periods unless either party provides a ninety-day written notice of its intent not to renew.

We are responsible for any losses of cash in the fund dispensing devices under this agreement, and we self-insure for this risk. There were no material losses related to this self-insurance for the three and nine months ended September 30, 2021 and 2020.

Item 3. Quantitative and Qualitative Disclosures About Market Risk.

There have been no material changes in our reported market risks or risk management policies since the filing of our most recent Annual Report.

In the normal course of business, we are exposed to foreign currency exchange risk. We operate and conduct business in foreign countries and, as a result, are exposed to movements in foreign currency exchange rates. Our exposure to foreign currency exchange risk related to our foreign operations is not material to our results of operations, cash flows, or financial condition. At present, we do not hedge this exposure; however, we continue to evaluate such foreign currency exchange risk.

In the normal course of business, we have commercial arrangements with third-party vendors to provide cash for certain of our fund dispensing devices. Under the terms of these agreements, we pay a monthly fund usage fee that is generally based upon the target federal funds rate. We are, therefore, exposed to interest rate risk to the extent that the target federal funds rate increases. The outstanding balance of funds provided by the third-party vendors was approximately $401.5 million as of September 30, 2021; therefore, each 100 basis points increase in the target federal funds rate would have approximately a $4.02 million impact on income before tax over a 12-month period.

The New Credit Facilities bear interest at rates that can vary over time. We have the option of paying interest on the outstanding amounts under the New Credit Facilities using a base rate or LIBOR. We have historically elected to pay interest based on LIBOR, and we expect to continue to do so for various maturities.

The weighted average interest rate on the New Term Loan, which includes a 50 basis point floor, was 3.00% for the three and nine months ended September 30, 2021. Based upon the outstanding balance on the New Term Loan of $600.0 million as of September 30, 2021, each 100 basis points increase in the applicable LIBOR would have a combined impact of approximately $6.00 million on interest expense over a 12-month period.

The interest rate is fixed at 5.00% for the 2021 Unsecured Notes due 2029; therefore, an increase in LIBOR does not impact the related interest expense. At present, we do not hedge the risk related to the changes in the interest rate; however, we continue to evaluate such interest rate exposure.

We continue to evaluate the potential impact of the eventual replacement of the LIBOR benchmark, which is set to phase out by the end of 2021. We expect to utilize the replacement rate commonly referred to as the secured overnight financing rate (“SOFR”), which is the anticipated benchmark in place of LIBOR, and we do not expect the transition to SOFR to have a material impact on our business, financial condition and results of operations.

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Item 4. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of the principal executive officer and the principal financial officer, has evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the period covered by this report. Based on such evaluation, the Chief Executive Officer and the Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of September 30, 2021 such that material information required to be disclosed by us in the reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified by the SEC’s rules and forms, and (ii) accumulated and communicated to management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting during the Quarter Ended September 30, 2021 

There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the period covered by this report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

44

PART II. OTHER INFORMATION

Item 1. Legal Proceedings.

A discussion of our legal proceedings is contained in “Note 13 — Commitments and Contingencies” in Part I, Item 1: Financial Statements.

Item 1A. Risk Factors.

We refer you to documents filed by us with the SEC; specifically, “Item 1A. Risk Factors” in our Annual Report, which identify material factors that make an investment in us speculative or risky and could materially affect our business, financial condition and future results. We also refer you to the factors and cautionary language set forth in the section entitled “Cautionary Information Regarding Forward-Looking Statements” in “Item 2. Management’s Discussion and Analysis of Financial Conditions and Results of Operations” of this Quarterly Report on Form 10-Q. This Quarterly Report on Form 10-Q, including the accompanying Financial Statements, should be read in conjunction with such risks and other factors for a full understanding of our operations and financial condition. The risks described in our Annual Report are not the only risks facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition or operating results. The risk factors included in our Annual Report on Form 10-K for the year ended December 31, 2020 have not materially changed.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.

Issuer Purchases and Withholding of Equity Securities 

	Total Number of Shares Purchased (1) (in thousands)	Average Price Paid per Share (2)		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (3)	Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (3)
Period
7/1/21 - 7/31/21	4.2	$	23.38	—	—
8/1/21 - 8/31/21	5.9	$	22.35	—	—
9/1/21 - 9/30/21	2.8	$	24.18	—	—
Total	12.9	$	23.08	—	—

(1)  Represents the shares of common stock that were withheld from restricted stock awards to satisfy the applicable tax withholding obligations incident to the vesting of such restricted stock awards. There are no limitations on the number of shares of common stock that may be withheld from restricted stock awards to satisfy the tax withholding obligations incident to the vesting of restricted stock awards.

(2)  Represents the average price per share of common stock withheld from restricted stock awards on the date of withholding.

(3) As discussed in “Note 14 — Stockholders’ Equity ” in Part I, Item 1: Financial Statements, the share repurchase program approved in February 2020 for up to $10.0 million was suspended and no repurchases occurred during the nine months ended September 30, 2021 under the program.

Item 3. Defaults Upon Senior Securities.

None.

Item 4. Mine Safety Disclosures.

Not applicable.

Item 5. Other Information.

None.

45

Item 6. Exhibits 

Exhibit Number	Description
4.1	Indenture (and Form of 5.000% Senior Unsecured Notes due 2029 attached as Exhibit A thereto), dated as of July 15, 2021, by and among Everi Holdings Inc., certain of its wholly owned subsidiaries, as guarantors, and Deutsche Bank Trust Company Americas, as trustee (incorporated by reference to Exhibit 4.1 to the Registrant’s Current Report on Form 8-K, filed on July 15, 2021).
10.1	Credit Agreement, dated as of August 3, 2021, among the Company, the lenders party thereto and Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender and a letter of credit issuer (incorporated by reference to Exhibit 10.1 to the Registrant’s Current Report on Form 8-K, filed on August 3, 2021).
10.2	Security Agreement, dated August 3, 2021, among the Company, as a guarantor, the subsidiary guarantors party thereto, and Jefferies Finance LLC, as collateral agent, related to the Credit Agreement (incorporated by reference to Exhibit 10.2 to the Registrant’s Current Report on Form 8-K filed on August 3, 2021).
10.3	Guaranty, dated August 3, 2021, among the Company, as a guarantor, the subsidiary guarantors party thereto, and Jefferies Finance LLC, as collateral agent, related to the Credit Agreement (incorporated by reference to Exhibit 10.3 to the Registrant’s Current Report on Form 8-K filed on August 3, 2021).
*31.1	Certification of Michael D. Rumbolz, Chief Executive Officer of Everi Holdings in accordance with Rules 13a-14(a) and 15d-14(a) of the Securities Exchange Act, as amended, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
*31.2	Certification of Mark F. Labay, Chief Financial Officer of Everi Holdings in accordance with Rules 13a-14(a) and 15d-14(a) of the Securities Exchange Act, as amended, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
**32.1	Certification of the Chief Executive Officer and Chief Financial Officer of Everi Holdings in accordance with 18 U.S.C. §1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
*101.INS	XBRL Instance Document - – this instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
*101.SCH	Inline XBRL Taxonomy Extension Schema Document.
*101.CAL	Inline XBRL Taxonomy Extension Calculation Linkbase Document.
*101.DEF	Inline XBRL Taxonomy Extension Definition Linkbase Document.
*101.LAB	Inline XBRL Taxonomy Extension Label Linkbase Document.
*101.PRE	Inline XBRL Taxonomy Extension Presentation Linkbase Document.
*104	The cover page from the Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2021, formatted in Inline XBRL (included as Exhibit 101).

*	Filed herewith.
**	Furnished herewith.

46

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

November 3, 2021		EVERI HOLDINGS INC.
(Date)		(Registrant)
	By:	/s/ Todd A. Valli
		Todd A. Valli
		Senior Vice President, Corporate Finance and Chief Accounting Officer
		(For the Registrant and as Principal Accounting Officer)

47

EX-31.1

Exhibit 31.1

Certification of Principal Executive Officer

Pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a)

as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, Michael D. Rumbolz, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Everi Holdings Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an Annual Report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Dated: November 3, 2021	By:	/s/ Michael D. Rumbolz
		Michael D. Rumbolz
		Chief Executive Officer

EX-31.2

Exhibit 31.2

Certification of Principal Financial Officer

Pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a)

as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, Mark F. Labay, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Everi Holdings Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an Annual Report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Dated: November 3, 2021	By:	/s/ Mark F. Labay
		Mark F. Labay
		Chief Financial Officer

EX-32.1

EXHIBIT 32.1

EVERI HOLDINGS INC.

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER AND PRINCIPAL FINANCIAL OFFICER PURSUANT TO 18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Everi Holdings Inc. (the “Company”) on Form 10-Q for the period ended September 30, 2021 filed with the Securities and Exchange Commission (the “Report”), Michael D. Rumbolz, Chief Executive Officer of the Company, and Mark F. Labay, Chief Financial Officer of the Company, each hereby certifies as of the date hereof, solely for the purposes of Title 18, Chapter 63, Section 1350 of the United States Code, that to the best of his knowledge:

(1)the Report fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934; and

(2)the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company at the dates and for the periods indicated.

This Certification has not been, and shall not be deemed, “filed” with the Securities and Exchange Commission.

Dated:	November 3, 2021	By:	/s/ Michael D. Rumbolz
			Michael D. Rumbolz
			Chief Executive Officer
Dated:	November 3, 2021	By:	/s/ Mark F. Labay
			Mark F. Labay
			Chief Financial Officer

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	Sep. 30, 2021	Oct. 29, 2021
Cover [Abstract]
Document Type	10-Q
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Document Period End Date	Sep. 30, 2021
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Entity File Number	001-32622
Entity Registrant Name	EVERI HOLDINGS INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	20-0723270
Entity Address, Address Line One	7250 S. Tenaya Way
Entity Address, Address Line Two	Suite 100
Entity Address, City or Town	Las Vegas
Entity Address, State or Province	NV
Entity Address, Postal Zip Code	89113
City Area Code	800
Local Phone Number	833-7110
Title of 12(b) Security	Common Stock, $0.001 par value
Trading Symbol	EVRI
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
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UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) - USD ($) shares in Thousands, $ in Thousands		3 Months Ended		9 Months Ended
		Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Revenues
Revenues		$ 168,302	$ 112,098	$ 479,997	$ 264,122
Costs and expenses
Operating expenses		47,121	34,927	133,320	115,428
Research and development		9,598	7,034	26,799	20,958
Depreciation		14,463	16,163	46,571	48,700
Amortization		14,596	18,693	43,680	57,312
Total costs and expenses		113,229	92,360	330,341	286,686
Operating income (loss)		55,073	19,738	149,656	(22,564)
Other expenses
Interest expense, net of interest income		14,257	18,905	50,488	56,226
Loss on extinguishment of debt		34,389	0	34,389	7,457
Total other expenses		48,646	18,905	84,877	63,683
Income (loss) before income tax		6,427	833	64,779	(86,247)
Income tax (benefit) provision		(319)	1,711	1,285	(3,434)
Net income (loss)		6,746	(878)	63,494	(82,813)
Foreign currency translation		(442)	359	(335)	(1,295)
Comprehensive income (loss)		$ 6,304	$ (519)	$ 63,159	$ (84,108)
Earnings (loss) per share
Basic (in dollars per share)		$ 0.07	$ (0.01)	$ 0.72	$ (0.97)
Diluted (in dollars per share)		$ 0.07	$ (0.01)	$ 0.64	$ (0.97)
Weighted average common shares outstanding
Basic (in shares)		90,322	85,556	88,688	85,102
Diluted (in shares)		101,359	85,556	99,581	85,102
Games
Revenues
Revenues		$ 95,833	$ 57,241	$ 271,321	$ 135,384
Costs and expenses
Cost of revenues	[1]	19,178	9,975	54,834	27,552
Operating expenses		16,711	13,078	48,871	50,597
Research and development		6,445	5,003	17,966	14,819
Depreciation		12,495	14,777	41,122	44,349
Amortization		10,805	14,838	32,464	45,738
Total costs and expenses		65,634	57,671	195,257	183,055
Operating income (loss)		30,199	(430)	76,064	(47,671)
Games | Gaming operations
Revenues
Revenues		71,580	46,968	202,941	106,513
Costs and expenses
Cost of revenues	[1]	5,675	4,245	15,776	10,471
Games | Gaming equipment and systems
Revenues
Revenues		24,220	10,229	68,298	28,795
Costs and expenses
Cost of revenues	[1]	13,503	5,730	39,058	16,625
Games | Gaming other
Revenues
Revenues		33	44	82	76
Costs and expenses
Cost of revenues	[1]	0	0	0	456
FinTech
Revenues
Revenues		72,469	54,857	208,676	128,738
Costs and expenses
Cost of revenues	[1]	8,273	5,568	25,137	16,736
Operating expenses		30,410	21,850	84,449	64,831
Research and development		3,153	2,030	8,833	6,138
Depreciation		1,968	1,387	5,449	4,352
Amortization		3,791	3,855	11,216	11,574
Total costs and expenses		47,595	34,690	135,084	103,631
Operating income (loss)		24,874	20,167	73,592	25,107
FinTech | Financial access services
Revenues
Revenues		46,421	33,979	129,973	80,986
Costs and expenses
Cost of revenues	[1]	1,830	1,161	4,863	5,227
FinTech | Software and other
Revenues
Revenues		17,024	14,630	49,874	31,748
Costs and expenses
Cost of revenues	[1]	1,063	859	3,196	2,057
FinTech | Hardware
Revenues
Revenues		9,024	6,248	28,829	16,004
Costs and expenses
Cost of revenues	[1]	$ 5,380	$ 3,548	$ 17,078	$ 9,452

[1] (1) Exclusive of depreciation and amortization. EVERI HOLDINGS INC. AND SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) (In thousands, except earnings (loss) per share amounts)

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UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Current assets
Cash and cash equivalents	$ 215,551	$ 251,706
Settlement receivables	50,596	60,652
Trade and other receivables, net of allowances for credit losses of $4,788 and $3,689 at September 30, 2021 and December 31, 2020, respectively	95,200	74,191
Inventory	31,690	27,742
Prepaid expenses and other current assets	25,218	17,348
Total current assets	418,255	431,639
Non-current assets
Property and equipment, net	114,943	112,323
Goodwill	681,975	681,974
Other intangible assets, net	216,621	214,627
Other receivables	14,068	14,620
Other assets	20,181	21,996
Total non-current assets	1,047,788	1,045,540
Total assets	1,466,043	1,477,179
Current liabilities
Settlement liabilities	177,582	173,211
Accounts payable and accrued expenses	199,254	145,029
Current portion of long-term debt	6,000	1,250
Total current liabilities	382,836	319,490
Non-current liabilities
Long-term debt, less current portion	976,407	1,128,003
Deferred tax liability, net	19,782	19,956
Other accrued expenses and liabilities	14,250	17,628
Total non-current liabilities	1,010,439	1,165,587
Total liabilities	1,393,275	1,485,077
Commitments and contingencies (Note 13)
Stockholders’ equity (deficit)
Convertible preferred stock, $0.001 par value, 50,000 shares authorized and no shares outstanding at September 30, 2021 and December 31, 2020, respectively	0	0
Common stock, $0.001 par value, 500,000 shares authorized and 116,357 and 90,692 shares issued and outstanding at September 30, 2021, respectively, and 111,872 and 86,683 shares issued and outstanding at December 31, 2020, respectively	116	112
Additional paid-in capital	493,022	466,614
Accumulated deficit	(231,126)	(294,620)
Accumulated other comprehensive loss	(1,526)	(1,191)
Treasury stock, at cost, 25,664 and 25,190 shares at September 30, 2021 and December 31, 2020, respectively	(187,718)	(178,813)
Total stockholders’ equity (deficit)	72,768	(7,898)
Total liabilities and stockholders’ equity (deficit)	$ 1,466,043	$ 1,477,179

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UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Current assets
Allowances for doubtful accounts	$ 4,788	$ 3,689
Stockholders’ equity (deficit)
Convertible preferred stock, par value (in dollars per share)	$ 0.001	$ 0.001
Convertible preferred stock authorized (in shares)	50,000,000	50,000,000
Convertible preferred stock outstanding (in shares)	0	0
Common stock par value (in dollars per share)	$ 0.001	$ 0.001
Common stock authorized (in shares)	500,000,000	500,000,000
Common stock issued (in shares)	116,357,000	111,872,000
Common stock outstanding (in shares)	90,692,000	86,683,000
Treasury stock (in shares)	25,664,000	25,190,000

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UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020
Cash flows from operating activities
Net income (loss)	$ 63,494	$ (82,813)
Adjustments to reconcile net income (loss) to cash provided by (used in) operating activities:
Depreciation	46,571	48,700
Amortization	43,680	57,312
Non-cash lease expense	3,400	3,615
Amortization of financing costs and discounts	3,234	3,111
Loss on sale or disposal of assets	1,616	111
Accretion of contract rights	6,966	5,345
Provision for credit losses	5,499	6,925
Deferred income taxes	(174)	(3,788)
Reserve for inventory obsolescence	1,610	1,810
Write-down of assets	0	11,281
Loss on extinguishment of debt	34,389	7,457
Stock-based compensation	12,404	10,108
Other non-cash items	0	456
Changes in operating assets and liabilities:
Settlement receivables	10,056	36,922
Trade and other receivables	(25,522)	6,682
Inventory	(5,569)	(10,614)
Prepaid expenses and other assets	(8,068)	(4,952)
Settlement liabilities	4,371	(93,622)
Accounts payable and accrued expenses	45,543	(5,814)
Net cash provided by (used in) operating activities	243,500	(1,768)
Cash flows from investing activities
Capital expenditures	(73,288)	(52,428)
Acquisitions, net of cash acquired	(15,000)	(15,000)
Proceeds from sale of property and equipment	215	141
Placement fee agreements	0	(3,021)
Net cash used in investing activities	(88,073)	(70,308)
Cash flows from financing activities
Proceeds from prior revolver	0	35,000
Repayments of prior revolver	0	(35,000)
Fees associated with debt transactions — new debt	(19,797)	0
Fees associated with debt transactions — prior debt	(20,828)	(11,128)
Proceeds from exercise of stock options	14,012	3,509
Treasury stock	(8,909)	(1,097)
Payment of acquisition contingent consideration	(9,875)	0
Net cash (used in) provided by financing activities	(190,653)	12,852
Effect of exchange rates on cash and cash equivalents	(237)	(1,370)
Cash, cash equivalents and restricted cash
Net decrease for the period	(35,463)	(60,594)
Balance, beginning of the period	252,349	296,610
Balance, end of the period	216,886	236,016
Supplemental cash disclosures
Cash paid for interest	45,167	45,331
Cash paid for income tax, net	975	81
Supplemental non-cash disclosures
Accrued and unpaid capital expenditures and placement fees	32,999	2,970
Transfer of leased gaming equipment to inventory	5,636	5,493
Term Loan
Cash flows from financing activities
Proceeds from secured debt	600,000	0
Repayments of secured debt	(735,500)	(13,500)
Incremental Term Loan
Cash flows from financing activities
Proceeds from secured debt	0	125,000
Repayments of secured debt	(124,375)	(313)
2021 Unsecured Notes
Cash flows from financing activities
Proceeds from secured debt	400,000	0
2017 Unsecured Notes
Cash flows from financing activities
Repayments of secured debt	$ (285,381)	$ (89,619)

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UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (DEFICIT) - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive (Loss)	Treasury Stock
Balance at beginning of period (in shares) at Dec. 31, 2019		109,493
Balance at beginning of period at Dec. 31, 2019	$ 53,988	$ 109	$ 445,162	$ (212,940)	$ (819)	$ (177,524)
Increase (Decrease) in Stockholders' Equity
Net income (loss)	(13,454)			(13,454)
Foreign currency translation	(1,958)				(1,958)
Stock-based compensation expense	4,173		4,173
Exercise of options (in shares)		298
Exercise of options	1,642	$ 1	1,641
Restricted share vesting and withholding (in shares)		15
Restricted share vesting and withholding	(42)					(42)
Balance at end of period (in shares) at Mar. 31, 2020		109,806
Balance at end of period at Mar. 31, 2020	44,349	$ 110	450,976	(226,394)	(2,777)	(177,566)
Balance at beginning of period (in shares) at Dec. 31, 2019		109,493
Balance at beginning of period at Dec. 31, 2019	53,988	$ 109	445,162	(212,940)	(819)	(177,524)
Increase (Decrease) in Stockholders' Equity
Net income (loss)	(82,813)
Balance at end of period (in shares) at Sep. 30, 2020		111,079
Balance at end of period at Sep. 30, 2020	(15,410)	$ 111	460,967	(295,753)	(2,114)	(178,621)
Balance at beginning of period (in shares) at Mar. 31, 2020		109,806
Balance at beginning of period at Mar. 31, 2020	44,349	$ 110	450,976	(226,394)	(2,777)	(177,566)
Increase (Decrease) in Stockholders' Equity
Net income (loss)	(68,481)			(68,481)
Foreign currency translation	304				304
Stock-based compensation expense	4,638		4,638
Issuance of warrants	502		502
Exercise of options (in shares)		149
Exercise of options	473	$ 1	472
Restricted share vesting and withholding (in shares)		579
Restricted share vesting and withholding	(547)					(547)
Balance at end of period (in shares) at Jun. 30, 2020		110,534
Balance at end of period at Jun. 30, 2020	(18,762)	$ 111	456,588	(294,875)	(2,473)	(178,113)
Increase (Decrease) in Stockholders' Equity
Net income (loss)	(878)			(878)
Foreign currency translation	359				359
Stock-based compensation expense	2,985		2,985
Exercise of options (in shares)		287
Exercise of options	1,394		1,394
Restricted share vesting and withholding (in shares)		258
Restricted share vesting and withholding	(508)					(508)
Balance at end of period (in shares) at Sep. 30, 2020		111,079
Balance at end of period at Sep. 30, 2020	$ (15,410)	$ 111	460,967	(295,753)	(2,114)	(178,621)
Balance at beginning of period (in shares) at Dec. 31, 2020	86,683	111,872
Balance at beginning of period at Dec. 31, 2020	$ (7,898)	$ 112	466,614	(294,620)	(1,191)	(178,813)
Increase (Decrease) in Stockholders' Equity
Net income (loss)	20,534			20,534
Foreign currency translation	(221)				(221)
Stock-based compensation expense	3,005		3,005
Exercise of warrants (in shares)		378
Exercise of options (in shares)		561
Exercise of options	2,285	$ 1	2,284
Restricted share vesting and withholding (in shares)		41
Restricted share vesting and withholding	(173)		(1)			(172)
Balance at end of period (in shares) at Mar. 31, 2021		112,852
Balance at end of period at Mar. 31, 2021	$ 17,532	$ 113	471,902	(274,086)	(1,412)	(178,985)
Balance at beginning of period (in shares) at Dec. 31, 2020	86,683	111,872
Balance at beginning of period at Dec. 31, 2020	$ (7,898)	$ 112	466,614	(294,620)	(1,191)	(178,813)
Increase (Decrease) in Stockholders' Equity
Net income (loss)	$ 63,494
Exercise of options (in shares)	2,681
Balance at end of period (in shares) at Sep. 30, 2021	90,692	116,357
Balance at end of period at Sep. 30, 2021	$ 72,768	$ 116	493,022	(231,126)	(1,526)	(187,718)
Balance at beginning of period (in shares) at Mar. 31, 2021		112,852
Balance at beginning of period at Mar. 31, 2021	17,532	$ 113	471,902	(274,086)	(1,412)	(178,985)
Increase (Decrease) in Stockholders' Equity
Net income (loss)	36,214			36,214
Foreign currency translation	328				328
Stock-based compensation expense	5,447		5,447
Exercise of options (in shares)		1,358
Exercise of options	6,418	$ 2	6,416
Restricted share vesting and withholding (in shares)		1,349
Restricted share vesting and withholding	(8,439)	$ 1	(3)			(8,437)
Balance at end of period (in shares) at Jun. 30, 2021		115,559
Balance at end of period at Jun. 30, 2021	57,500	$ 116	483,762	(237,872)	(1,084)	(187,422)
Increase (Decrease) in Stockholders' Equity
Net income (loss)	6,746			6,746
Foreign currency translation	(442)				(442)
Stock-based compensation expense	3,952		3,952
Exercise of options (in shares)		762
Exercise of options	5,309		5,309
Restricted share vesting and withholding (in shares)		36
Restricted share vesting and withholding	$ (297)		(1)			(296)
Balance at end of period (in shares) at Sep. 30, 2021	90,692	116,357
Balance at end of period at Sep. 30, 2021	$ 72,768	$ 116	$ 493,022	$ (231,126)	$ (1,526)	$ (187,718)

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BUSINESS

9 Months Ended

Sep. 30, 2021

Organization, Consolidation and Presentation of Financial Statements [Abstract]

BUSINESS

BUSINESS

Everi Holdings Inc. (“Everi Holdings,” or “Everi”) is a holding company, the assets of which are the issued and outstanding shares of capital stock of each of Everi Payments Inc. (“Everi FinTech” or “FinTech”) and Everi Games Holding Inc., which owns all of the issued and outstanding shares of capital stock of Everi Games Inc. (“Everi Games” or “Games”). Unless otherwise indicated, the terms the “Company,” “we,” “us,” and “our” refer to Everi Holdings together with its consolidated subsidiaries.

Everi is a leading supplier of imaginative entertainment and trusted technology solutions for the casino and digital gaming industry. Everi’s mission is to lead the gaming industry through the power of people, imagination and technology. With a focus on player engagement and helping casino customers operate more efficiently, the Company develops entertaining game content and gaming machines, gaming systems and services for land-based and iGaming operators. The Company is also a preeminent and comprehensive provider of trusted financial technology solutions that power the casino floor while improving operational efficiencies and fulfilling regulatory compliance requirements, including products and services that facilitate convenient and secure cash and cashless financial transactions, self-service player loyalty tools and applications, and regulatory and intelligence software.

Everi reports its financial performance, and organizes and manages its operations, across the following two business segments: (i) Games and (ii) FinTech.

Everi Games provides gaming operators with gaming technology products and services, including: (i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; and (iii) business-to-business (“B2B”) digital online gaming activities.

Everi FinTech provides gaming operators with financial technology products and services, including: financial access and related services supporting digital, cashless and physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. Our services operate as part of an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) debit withdrawals, credit card financial access transactions, and point of sale (“POS”) debit card purchases at casino cages, kiosk and mobile POS devices; accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; self-service loyalty tools and promotion management software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings.

With respect to our FinTech business, we have made the following updates to certain of our financial statement descriptions, where applicable: (i) “Cash access services” has become “Financial access services”; (ii) “ATM” has been renamed “Funds dispensed”; (iii) “Equipment” has been changed to “Hardware”; and (iv) “Information services and other” has been revised to “Software and other.” These naming convention changes better represent how our business has evolved.

Impact of the Coronavirus Disease 2019 (“COVID-19”) Pandemic

The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, and caused temporary, and in certain cases, permanent closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments in the first quarter of 2020, with many beginning to reopen their operations over the remainder of 2020 and in 2021. As a result, our operations experienced significant disruptions in the first three quarters of 2020. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states and communities where we operate, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.

Since the onset of COVID-19, we have implemented measures to mitigate our exposure throughout the global pandemic. While there may be further uncertainty facing our customers as a result of COVID-19, we continue to evaluate our business strategies and the impacts of the global pandemic on our results of operations and financial condition and make business decisions to mitigate further risk. While industry conditions have improved significantly compared to 2020, it is unclear if the customer volumes experienced will continue to exceed pre-COVID levels, to the extent another resurgence of COVID-19 could result in the further closure or re-closure of casinos by federal, state, tribal or municipal governments and regulatory agencies or by the casino operators themselves in an effort to contain the COVID-19 global pandemic or mitigate its impact and the impact of vaccines on these matters.

As of September 30, 2021, excluding the few casinos that have permanently closed, there are only a minimal number of customers whose operations still remain closed. Our revenues, cash flows, and liquidity for the third quarter of 2021 exceeded the third quarter of 2020, which was significantly impacted by the effects of COVID-19. At the onset of the pandemic, our customers implemented protocols intended to protect their patrons and guests from potential COVID-19 exposure and re-establish customer confidence in the gaming and hospitality industry. These measures included enhanced sanitization, limitations on public gathering and casino capacity, patron social distancing requirements, and limitations on casino operations and amenities, which have limited the number of patrons that are able or who desire to attend these venues. This has also impacted the pace at which demand for our products and services rebounds.

With some limitations still in effect, we expect that demand for our products and services will continue to be tempered in the short-term, to the extent gaming activity decreases at our customers’ locations or fails to increase at expected rates or return to pre-pandemic levels and to the extent our customers decide to restrict their capital spending as a result of uncertainty in the industry, or otherwise. As a result, we continue to monitor and manage liquidity levels and we may, from time to time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.

The impact of the COVID-19 pandemic also exacerbates the risks disclosed in our Annual Report on Form 10-K for the year ended December 31, 2020 (the “Annual Report”), including, but not limited to: our ability to comply with the terms of our indebtedness; our ability to generate revenues, earn profits and maintain adequate liquidity; our ability to service existing and attract new customers and maintain our overall competitiveness in the market; the potential for significant fluctuations in demand for our products and services; overall trends in the gaming industry impacting our business; and potential volatility in our stock price, among other concerns such as cybersecurity exposure.

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BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

9 Months Ended

Sep. 30, 2021

Accounting Policies [Abstract]

BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

Our unaudited condensed consolidated financial statements included herein have been prepared by us pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Some of the information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) have been condensed or omitted pursuant to such rules and regulations, although we believe the disclosures are adequate to make the information presented not misleading. In the opinion of management, all adjustments (which include normal recurring adjustments) necessary for a fair statement of results for the interim periods have been made. The results for the three and nine months ended September 30, 2021 are not necessarily indicative of results to be expected for the full fiscal year. The Financial Statements should be read in conjunction with the consolidated financial statements and notes thereto included in the Annual Report.

We evaluate the composition of our revenues to maintain compliance with SEC Regulation S-X Section 210.5-3, which requires us to separately present certain categories of revenues that exceed the quantitative threshold on our Statements of Operations.

Revenue Recognition

Overview

We evaluate the recognition of revenue based on the criteria set forth in Accounting Standards Codification (“ASC”) 606 — Revenue from Contracts with Customers and ASC 842 — Leases, as appropriate. We recognize revenue upon transferring control of goods or services to our customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We enter into contracts with customers that include various performance obligations consisting of goods, services, or combinations of goods and services. Timing of the transfer of control varies based on the nature of the contract. We recognize revenue net of any sales and other taxes collected from customers, which are subsequently remitted to governmental authorities and are not included in revenues or operating expenses. We measure revenue based on the consideration specified in a contract with a customer and adjusted, as necessary.

Disaggregation of Revenues

We disaggregate revenues based on the nature and timing of the cash flows generated by such revenues as presented in “Note 18 — Segment Information.”

Contract Balances

Since our contracts may include multiple performance obligations, there is often a timing difference between cash collections and the satisfaction of such performance obligations and revenue recognition. Such arrangements are evaluated to determine whether contract assets and liabilities exist. We generally record contract assets when the timing of billing differs from when revenue is recognized due to contracts containing specific performance obligations that are required to be met prior to a customer being invoiced. We generally record contract liabilities when cash is collected in advance of us satisfying performance obligations, including those that are satisfied over a period of time. Balances of our contract assets and contract liabilities may fluctuate due to timing of cash collections.

The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):

	Nine Months Ended September 30,
	2021		2020
Contract assets(1)
Balance at January 1 — current	$	9,240	$	8,634
Balance at January 1 — non-current	8,321		6,774
Total	17,561		15,408
Balance at September 30 — current	9,728		8,945
Balance at September 30 — non-current	5,647		7,545
Total	15,375		16,490
(Decrease)/Increase	$	(2,186)	$	1,082
Contract liabilities(2)
Balance at January 1 — current	$	26,980	$	28,510
Balance at January 1 — non-current	289		354
Total	27,269		28,864
Balance at September 30 — current	36,503		34,846
Balance at September 30 — non-current	493		32
Total	36,996		34,878
Increase	$	9,727	$	6,014

(1)  The current portion of contract assets is included within trade and other receivables, net, and the non-current portion is included within other receivables in our Balance Sheets.

(2)  The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.

We recognized approximately $21.0 million and $19.3 million in revenue that was included in the beginning contract liability balance during the nine months ended September 30, 2021 and 2020, respectively.

Games Revenues

Our products and services include electronic gaming devices, such as Native American Class II offerings and other electronic bingo products, Class III slot machine offerings, VLTs, B2B digital online gaming activities, accounting and central determinant systems, and other back office systems. We conduct our Games segment business based on results generated from the following major revenue streams: (i) Gaming Operations; (ii) Gaming Equipment and Systems; and (iii) Gaming Other.

We recognize our Gaming Operations revenue based on criteria set forth in ASC 842 or ASC 606, as applicable. The amount of lease revenue included in our Gaming Operations revenues and recognized under ASC 842 was approximately $49.2 million and $141.6 million for the three and nine months ended September 30, 2021, respectively, and $35.9 million and $80.3 million for the three and nine months ended September 30, 2020, respectively.

FinTech Revenues

Our FinTech products and services include solutions that we offer to gaming establishments to provide their patrons with financial access and funds-based services supporting digital, cashless and physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. In addition, our services operate as part of an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via ATM debit withdrawals, credit card financial access transactions, and POS debit card purchases at casino cages, kiosk and mobile POS devices; accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; self-service loyalty tools and promotion management software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings. We conduct our FinTech segment business based on results generated from the following major revenue streams: (i) Financial Access Services; (ii) Software and Other; and (iii) Hardware.

Hardware revenues are derived from the sale of our financial access and loyalty kiosks and related equipment and are accounted for under ASC 606, unless such transactions meet the definition of a sales type or direct financing lease, which are accounted for under ASC 842. We did not have any new financial access kiosk and related equipment sales contracts accounted for under ASC 842 during the three and nine months ended September 30, 2021 and 2020.

Restricted Cash

Our restricted cash primarily consists of: (i) funds held in connection with certain customer agreements; (ii) funds held in connection with a sponsorship agreement; (iii) wide area progressive (“WAP”)-related restricted funds; and (iv) financial access activities related to cashless balances held on behalf of patrons. The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statement of cash flows for the nine months ended September 30, 2021 (in thousands).

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Cash and cash equivalents	Cash and cash equivalents	$	215,551	$	251,706
Restricted cash — current	Prepaid expenses and other current assets	1,234		542
Restricted cash — non-current	Other assets	101		101
Total		$	216,886	$	252,349

Allowance for Credit Losses

We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. Account balances are charged against the provision when the Company believes it is probable the receivable will not be recovered.

The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within financial access services cost of revenues in the Statements of Operations.

Goodwill

Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. We test for impairment annually on a reporting unit basis, at the beginning of our fourth fiscal quarter and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances; or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether an impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.

The evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.

Our reporting units are identified as operating segments or one level below. Reporting units must: (i) engage in business activities from which they earn revenues and incur expenses; (ii) have operating results that are regularly reviewed by our segment management to ascertain the resources to be allocated to the segment and assess its performance; and (iii) have discrete financial information available. As of September 30, 2021, our reporting units included: (i) Games; (ii) Financial Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Loyalty Sales and Services.

Fair Values of Financial Instruments

The fair value of a financial instrument represents the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. Fair value estimates are made at a specific point in time, based upon relevant market information about the financial instrument.

The carrying amount of cash and cash equivalents, restricted cash, settlement receivables, short-term trade and other receivables, settlement liabilities, accounts payable, and accrued expenses approximate fair value due to the short-term maturities of these instruments. The fair value of the long-term trade and loans receivable is estimated by discounting expected future cash flows using current interest rates at which similar loans would be made to borrowers with similar credit ratings and remaining maturities. The fair value of long-term accounts payable is estimated by discounting the total obligation using appropriate interest rates. As of September 30, 2021 and December 31, 2020, the fair value of trade and loans receivable approximated the carrying value due to contractual terms generally being slightly over 12 months. The fair value of our borrowings is estimated based on various inputs to determine a market price, such as: market demand and supply, size of tranche, maturity, and similar instruments trading in more active markets. The estimated fair value and outstanding balances of our borrowings are as follows (dollars in thousands):

	Level of Hierarchy	Fair Value		Outstanding Balance
September 30, 2021
$600 million New Term Loan	2	$	599,430	$	600,000
$400 million 2021 Unsecured Notes	2	$	411,000	$	400,000
December 31, 2020
$820 million Prior Term Loan	2	$	729,138	$	735,500
$125 million Prior Incremental Term Loan	2	$	129,972	$	124,375
$375 million 2017 Unsecured Notes	2	$	296,083	$	285,381

Our borrowings’ fair values were determined using Level 2 inputs based on quoted market prices for these securities.

Reclassification of Prior Year Balances

Reclassifications were made to prior-period Financial Statements to conform to the current period presentation, where applicable.

Recent Accounting Guidance

Recently Adopted Accounting Guidance

Standard	Description	Date of Adoption	Effect on Financial Statements
Accounting Standard Update (“ASU”) No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes	This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740.	January 1, 2021	The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.

Recent Accounting Guidance Not Yet Adopted

Standard	Description	Date of Adoption	Effect on Financial Statements
ASU 2021-05, 'Leases (Topic 842): Lessors—Certain Leases with Variable Lease Payments	This ASU amends the lease classification requirements for lessors to align them with practice under ASC Topic 840.	January 1, 2022	We are currently evaluating the impact of adopting this ASU on our Financial Statements and our disclosures; however, we do not expect the impact to be material.

As of September 30, 2021, other than what has been described above, we do not anticipate recently issued accounting guidance to have a significant future impact on our consolidated financial statements.

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LEASES

9 Months Ended

Sep. 30, 2021

Leases [Abstract]

LEASES

LEASES

We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (i) obtain substantially all of the economic benefit from the use of the asset; and (ii) direct the use of the asset.

Operating lease right-of-use (“ROU”) assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.

Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements is limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.

Lessee

We enter into operating lease agreements for real estate purposes that generally consist of buildings for office space and warehouses for manufacturing purposes. Certain of our lease agreements consist of rental payments that are periodically adjusted for inflation. Our lease agreements do not contain material residual value guarantees or material restrictive covenants. Our lease agreements do not generally provide explicit rates of interest; therefore, we use our incremental collateralized borrowing rate, which is based on a fully collateralized and fully amortizing loan with a maturity date the same as the length of the lease that is based on the information available at the commencement date to determine the present value of lease payments. Leases with an initial expected term of 12 months or less (short-term) are not accounted for on our Balance Sheets. As of September 30, 2021 and December 31, 2020, our finance leases were not material.

Supplemental balance sheet information related to our operating leases is as follows (in thousands):

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Assets
Operating lease ROU assets	Other assets, non-current	$	13,764	$	16,104
Liabilities
Current operating lease liabilities	Accounts payable and accrued expenses	$	5,468	$	5,649
Non-current operating lease liabilities	Other accrued expenses and liabilities	$	13,127	$	16,077

Supplemental cash flow information related to leases is as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Cash paid for:
Long-term operating leases	$	1,660	$	1,611	$	5,030	$	4,892
Short-term operating leases	$	400	$	465	$	1,219	$	1,433
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)	$	396	$	7,594	$	1,063	$	8,454

(1) The amounts are presented net of current year terminations and exclude amortization for the period.

Other information related to lease terms and discount rates is as follows:

	At September 30, 2021		At December 31, 2020
Weighted Average Remaining Lease Term (in years):
Operating leases	3.71		4.16
Weighted Average Discount Rate:
Operating leases	5.08	%	5.16	%

Components of lease expense, which are included in operating expenses, are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Operating Lease Cost:
Operating lease cost (1)	$	1,276	$	1,475	$	4,192	$	4,212
Variable lease cost	$	311	$	421	$	946	$	1,333

(1) The amount includes approximately $1.0 million and $3.4 million in non-cash lease expense for the three and nine months ended September 30, 2021, respectively, and $1.4 million and $3.6 million for the three and nine months ended September 30, 2020, respectively.

Maturities of lease liabilities are summarized as follows as of September 30, 2021 (in thousands):

Year Ending December 31,	Amount
2021 (excluding the nine months ended September 30, 2021)	$	1,574
2022	6,267
2023	4,893
2024	3,667
2025	2,971
Thereafter	1,041
Total future minimum lease payments	20,413
Amount representing interest	1,818
Present value of future minimum lease payments	18,595
Current operating lease obligations	5,468
Long-term lease obligations	$	13,127

Lessor

We generate lease revenues primarily from our gaming operations activities, and the majority of our leases are month-to-month leases. Under these arrangements, we retain ownership of the electronic gaming machines (“EGMs”) installed at customer facilities. We receive recurring revenues based on a percentage of the net win per day generated by the leased gaming equipment or a fixed daily fee. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Certain of our leases have terms and conditions with options for a lessee to purchase the underlying assets. Refer to “Note 9 — Property and Equipment” for details of our rental pool assets cost and accumulated depreciation.

We did not have material sales transactions that qualified for sales-type lease accounting treatment during the three and nine months ended September 30, 2021 and 2020. Our interest income recognized in connection with sales-type leases executed in the prior periods was not material.

Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Assets
Net investment in sales-type leases — current	Trade and other receivables, net	$	1,157	$	1,397
Net investment in sales-type leases — non-current	Other receivables	$	186	$	803

LEASES

LEASES

We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (i) obtain substantially all of the economic benefit from the use of the asset; and (ii) direct the use of the asset.

Operating lease right-of-use (“ROU”) assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.

Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements is limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.

Lessee

We enter into operating lease agreements for real estate purposes that generally consist of buildings for office space and warehouses for manufacturing purposes. Certain of our lease agreements consist of rental payments that are periodically adjusted for inflation. Our lease agreements do not contain material residual value guarantees or material restrictive covenants. Our lease agreements do not generally provide explicit rates of interest; therefore, we use our incremental collateralized borrowing rate, which is based on a fully collateralized and fully amortizing loan with a maturity date the same as the length of the lease that is based on the information available at the commencement date to determine the present value of lease payments. Leases with an initial expected term of 12 months or less (short-term) are not accounted for on our Balance Sheets. As of September 30, 2021 and December 31, 2020, our finance leases were not material.

Supplemental balance sheet information related to our operating leases is as follows (in thousands):

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Assets
Operating lease ROU assets	Other assets, non-current	$	13,764	$	16,104
Liabilities
Current operating lease liabilities	Accounts payable and accrued expenses	$	5,468	$	5,649
Non-current operating lease liabilities	Other accrued expenses and liabilities	$	13,127	$	16,077

Supplemental cash flow information related to leases is as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Cash paid for:
Long-term operating leases	$	1,660	$	1,611	$	5,030	$	4,892
Short-term operating leases	$	400	$	465	$	1,219	$	1,433
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)	$	396	$	7,594	$	1,063	$	8,454

(1) The amounts are presented net of current year terminations and exclude amortization for the period.

Other information related to lease terms and discount rates is as follows:

	At September 30, 2021		At December 31, 2020
Weighted Average Remaining Lease Term (in years):
Operating leases	3.71		4.16
Weighted Average Discount Rate:
Operating leases	5.08	%	5.16	%

Components of lease expense, which are included in operating expenses, are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Operating Lease Cost:
Operating lease cost (1)	$	1,276	$	1,475	$	4,192	$	4,212
Variable lease cost	$	311	$	421	$	946	$	1,333

(1) The amount includes approximately $1.0 million and $3.4 million in non-cash lease expense for the three and nine months ended September 30, 2021, respectively, and $1.4 million and $3.6 million for the three and nine months ended September 30, 2020, respectively.

Maturities of lease liabilities are summarized as follows as of September 30, 2021 (in thousands):

Year Ending December 31,	Amount
2021 (excluding the nine months ended September 30, 2021)	$	1,574
2022	6,267
2023	4,893
2024	3,667
2025	2,971
Thereafter	1,041
Total future minimum lease payments	20,413
Amount representing interest	1,818
Present value of future minimum lease payments	18,595
Current operating lease obligations	5,468
Long-term lease obligations	$	13,127

Lessor

We generate lease revenues primarily from our gaming operations activities, and the majority of our leases are month-to-month leases. Under these arrangements, we retain ownership of the electronic gaming machines (“EGMs”) installed at customer facilities. We receive recurring revenues based on a percentage of the net win per day generated by the leased gaming equipment or a fixed daily fee. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Certain of our leases have terms and conditions with options for a lessee to purchase the underlying assets. Refer to “Note 9 — Property and Equipment” for details of our rental pool assets cost and accumulated depreciation.

We did not have material sales transactions that qualified for sales-type lease accounting treatment during the three and nine months ended September 30, 2021 and 2020. Our interest income recognized in connection with sales-type leases executed in the prior periods was not material.

Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Assets
Net investment in sales-type leases — current	Trade and other receivables, net	$	1,157	$	1,397
Net investment in sales-type leases — non-current	Other receivables	$	186	$	803

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BUSINESS COMBINATIONS

9 Months Ended

Sep. 30, 2021

Business Combination and Asset Acquisition [Abstract]

BUSINESS COMBINATIONS

BUSINESS COMBINATIONS

We had no material acquisitions for the three and nine months ended September 30, 2021.

Atrient, Inc.

On March 8, 2019, we acquired certain assets of Atrient, Inc. (“Atrient,” the “Seller”), a privately held company that developed and distributed hardware and software applications to gaming operators to enhance gaming patron loyalty, pursuant to an asset purchase agreement. This acquisition included existing contracts with gaming operators, technology, and intellectual property that allow us to provide gaming operators with self-service enrollment, loyalty and marketing equipment, a mobile application to offer a gaming operator’s patrons additional flexibility in accessing casino promotions, and a marketing platform that manages and delivers a gaming operator’s marketing programs through these patron interfaces. This acquisition expanded our financial technology solutions offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid the Seller $20.0 million at the closing of the transaction, $10.0 million one year following the closing and another $10.0 million during the nine months ended September 30, 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were included in accounts payable and accrued expenses as of December 31, 2020.

Furthermore, an additional amount of approximately $9.9 million in contingent consideration was earned by the Seller based upon the achievement of certain revenue targets over the first two years post-closing, which we paid in June 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were remeasured each reporting period. The inputs used to measure the fair value of our liabilities were categorized as Level 3 in the fair value hierarchy. Contingent consideration liabilities as of December 31, 2020 were approximately $9.9 million, and were included in accounts payable and accrued expenses in our Balance Sheets as of December 31, 2020.

Micro Gaming Technologies, Inc.

On December 24, 2019, we acquired certain assets of Micro Gaming Technologies, Inc. (“MGT”), a privately held company that developed and distributed kiosks and software applications to gaming patrons to enhance patron loyalty, in an asset purchase agreement. The acquired assets consisted of existing contracts with gaming operators, technology, and intellectual property intended to allow us to provide gaming operators with self-service patron loyalty functionality delivered through stand-alone kiosk equipment and a marketing platform that manages and delivers gaming operators marketing programs through these patron interfaces. This acquisition further expanded our financial technology loyalty offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid MGT $15.0 million at the closing of the transaction, with an additional $5.0 million due by April 1, 2020 and a final payment of $5.0 million due two years following the date of closing.

In the second quarter of 2020, we entered into an amendment to the asset purchase agreement allowing us to remit the additional $5.0 million by July 1, 2020, which we paid in June 2020. The final payment of $5.0 million due by July 1, 2021 was paid in June 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and was included in accounts payable and accrued expenses as of December 31, 2020. The total consideration for this acquisition was $25.0 million. The acquisition did not have a significant impact on our results of operations or financial condition.

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FUNDING AGREEMENTS

9 Months Ended

Sep. 30, 2021

A T M Funding Agreement Disclosure [Abstract]

FUNDING AGREEMENTS

FUNDING AGREEMENTS

We have commercial arrangements with third-party vendors to provide cash for certain of our fund dispensing devices. For the use of these funds, we pay a usage fee on either the average daily balance of funds utilized multiplied by a contractually defined usage rate or the amounts supplied multiplied by a contractually defined usage rate. These fund usage fees, reflected as interest expense within the Statements of Operations, were approximately $1.2 million and $2.9 million for the three and nine months ended September 30, 2021, respectively, and approximately $0.7 million and $2.5 million for the three and nine months ended September 30, 2020, respectively. We are exposed to interest rate risk to the extent that the applicable rates increase.

Under these agreements, the currency supplied by third party vendors remain their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected in our Balance Sheets. The outstanding balance of funds provided from the third parties were approximately $401.5 million and $340.3 million as of September 30, 2021 and December 31, 2020, respectively.

Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, is with Wells Fargo, N.A. (“Wells Fargo”). Wells Fargo provides us with cash up to $300 million with the ability to increase the amount as defined within the agreement or otherwise permitted by the vault cash provider. The term of the agreement expires on June 30, 2023 and will automatically renew for additional one-year periods unless either party provides a ninety-day written notice of its intent not to renew.

We are responsible for losses of cash in the fund dispensing devices under this agreement, and we self-insure for this type of risk. There were no material losses for the three and nine months ended September 30, 2021 and 2020.

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TRADE AND OTHER RECEIVABLES

9 Months Ended

Sep. 30, 2021

Receivables [Abstract]

TRADE AND OTHER RECEIVABLES

TRADE AND OTHER RECEIVABLESTrade and other receivables represent short-term credit granted to customers and long-term loans receivable in connection with our Games and FinTech equipment and compliance products. Trade and loans receivables generally do not require collateral. The balance of trade and loans receivables consists of outstanding balances owed to us by gaming establishments. Other receivables include income tax receivables and other miscellaneous receivables.

The balance of trade and other receivables consisted of the following (in thousands):

	At September 30,		At December 31,
	2021		2020
Trade and other receivables, net
Games trade and loans receivables	$	64,939	$	44,794
FinTech trade and loans receivables	25,303		14,683
Contract assets(1)	15,375		17,561
Net investment in sales-type leases	1,343		2,200
Insurance settlement receivable(2)	—		7,650
Other receivables	2,308		1,923
Total trade and other receivables, net	109,268		88,811
Non-current portion of receivables
Games trade and loans receivables	(1,237)		(1,333)
FinTech trade and loans receivables	(6,998)		(4,163)
Contract assets(1)	(5,647)		(8,321)
Net investment in sales-type leases	(186)		(803)
Total non-current portion of receivables	(14,068)		(14,620)
Total trade and other receivables, current portion	$	95,200	$	74,191

(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for a discussion on the contract assets.

(2) Refer to “Note 13 — Commitments and Contingencies” for a discussion on the insurance settlement receivable.

Allowance for Credit Losses

The activity in our allowance for credit losses for the nine months ended September 30, 2021 and 2020 is as follows (in thousands):

	Nine Months Ended September 30,
	2021		2020
Beginning allowance for credit losses	$	(3,689)	$	(5,786)
Provision	(5,499)		(6,926)
Charge-offs and recoveries	4,400		8,958
Ending allowance for credit losses	$	(4,788)	$	(3,754)

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INVENTORY

9 Months Ended

Sep. 30, 2021

Inventory Disclosure [Abstract]

INVENTORY

INVENTORY

Our inventory primarily consists of component parts as well as work-in-progress and finished goods. The cost of inventory includes cost of materials, labor, overhead and freight, and is accounted for using the first in, first out method. The inventory is stated at the lower of cost or net realizable value.

Inventory consisted of the following (in thousands): 

	At September 30,		At December 31,
	2021		2020
Inventory
Component parts, net of reserves of $2,195 and $1,262 at September 30, 2021 and December 31, 2020, respectively	$	23,908	$	21,560
Work-in-progress	985		182
Finished goods	6,797		6,000
Total inventory	$	31,690	$	27,742

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PREPAID EXPENSES AND OTHER ASSETS

9 Months Ended

Sep. 30, 2021

Prepaid Expense and Other Assets [Abstract]

PREPAID EXPENSES AND OTHER ASSETS

PREPAID EXPENSES AND OTHER ASSETS

Prepaid expenses and other assets include the balance of prepaid expenses, deposits, debt issuance costs on our New Revolver, restricted cash, operating lease ROU assets, and other assets. The current portion of these assets is included in prepaid expenses and other current assets and the non-current portion is included in other assets, both of which are contained within the Balance Sheets.

The balance of the current portion of prepaid expenses and other assets consisted of the following (in thousands):

	At September 30,		At December 31,
	2021		2020
Prepaid expenses and other current assets
Prepaid expenses	$	15,548	$	11,282
Deposits	5,720		4,133
Restricted cash(1)	1,234		542
Other	2,716		1,391
Total prepaid expenses and other current assets	$	25,218	$	17,348

(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for discussion on the composition of the restricted cash balance.

The balance of the non-current portion of other assets consisted of the following (in thousands): 

	At September 30,		At December 31,
	2021		2020
Other assets
Operating lease ROU assets	$	13,764	$	16,104
Prepaid expenses and deposits	4,080		4,952
Debt issuance costs of New Revolver/Prior Revolver	1,856		267
Other	481		673
Total other assets	$	20,181	$	21,996

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PROPERTY AND EQUIPMENT

9 Months Ended

Sep. 30, 2021

Property, Plant and Equipment [Abstract]

PROPERTY AND EQUIPMENT

PROPERTY AND EQUIPMENT

Property and equipment consist of the following (dollars in thousands): 

		At September 30, 2021						At December 31, 2020
	Useful Life (Years)	Cost		Accumulated Depreciation		Net Book Value		Cost		Accumulated Depreciation		Net Book Value
Property and equipment
Rental pool — deployed	2-4	$	238,916	$	158,984	$	79,932	$	216,775	$	136,975	$	79,800
Rental pool — undeployed	2-4	22,519		18,152		4,367		21,974		16,680		5,294
FinTech equipment	1-5	32,400		20,560		11,840		33,349		21,947		11,402
Leasehold and building improvements	Lease Term	12,502		8,902		3,600		11,352		8,557		2,795
Machinery, office, and other equipment	1-5	41,560		26,356		15,204		45,085		32,053		13,032
Total property and equipment		$	347,897	$	232,954	$	114,943	$	328,535	$	216,212	$	112,323

Depreciation expense related to property and equipment totaled approximately $14.5 million and $46.6 million for the three and nine months ended September 30, 2021, and approximately $16.2 million and $48.7 million for the three and nine months ended September 30, 2020, respectively.

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GOODWILL AND OTHER INTANGIBLE ASSETS

9 Months Ended

Sep. 30, 2021

Goodwill and Intangible Assets Disclosure [Abstract]

GOODWILL AND OTHER INTANGIBLE ASSETS

GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill

Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. The balance of goodwill was approximately $682.0 million at September 30, 2021 and December 31, 2020, respectively. We have the following reporting units: (i) Games; (ii) Financial Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Loyalty Sales and Services.

In accordance with ASC 350 (“Intangibles—Goodwill and Other”), we test goodwill at the reporting unit level, which is identified as an operating segment or one level below, for impairment on an annual basis and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount.

We test our goodwill for impairment on October 1 each year, or more frequently if events or changes in circumstances indicate that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether or not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.

There was no impairment identified for our goodwill for the three and nine months ended September 30, 2021 and 2020.

Other Intangible Assets

Other intangible assets consist of the following (dollars in thousands): 

		At September 30, 2021						At December 31, 2020
	Useful Life (Years)	Cost		Accumulated Amortization		Net Book Value		Cost		Accumulated Amortization		Net Book Value
Other intangible assets
Contract rights under placement fee agreements	3-7	$	56,234	$	1,886	$	54,348	$	60,561	$	28,108	$	32,453
Customer contracts	3-14	71,975		57,730		14,245		71,975		54,407		17,568
Customer relationships	8-12	231,100		142,274		88,826		231,100		126,549		104,551
Developed technology and software	1-6	333,308		274,794		58,514		313,957		255,771		58,186
Patents, trademarks and other	2-18	19,682		18,994		688		19,682		17,813		1,869
Total other intangible assets		$	712,299	$	495,678	$	216,621	$	697,275	$	482,648	$	214,627

Amortization expense related to other intangible assets was approximately $14.6 million and $43.7 million for the three and nine months ended September 30, 2021, respectively, and approximately $18.7 million and $57.3 million for the three and nine months ended September 30, 2020, respectively.

In September 2021, we entered into a placement fee agreement with a customer for certain of its locations for approximately $28.9 million. There were no payments made in connection with the placement fees for the three and nine months ended September 30, 2021. We paid approximately $2.1 million and $3.0 million in placement fees for the three and nine months ended September 30, 2020. The payment for the three and nine months ended September 30, 2020 did not include imputed interest.

We evaluate our other intangible assets for potential impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or asset group may not be recoverable. During the three and nine months ended September 30, 2021, there were no material write-downs of intangible assets.

During the nine months ended September 30, 2020, we recorded a full write-down of assets of approximately $5.9 million, of which $5.5 million and $0.4 million, related to our Games and FinTech business, respectively, for certain of our internally developed and third-party software projects that were not expected to be pursued. This charge was reflected in operating expenses of our Statement of Operations.

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ACCOUNTS PAYABLE AND ACCRUED EXPENSES

9 Months Ended

Sep. 30, 2021

Payables and Accruals [Abstract]

ACCOUNTS PAYABLE AND ACCRUED EXPENSES

ACCOUNTS PAYABLE AND ACCRUED EXPENSES

The following table presents our accounts payable and accrued expenses (in thousands):

	At September 30,		At December 31,
	2021		2020
Accounts payable and accrued expenses
Vendor commissions payable	$	56,869	$	39,028
Contract liabilities	36,503		26,980
Trade accounts payable	29,837		15,503
Placement fees	28,862		—
Payroll and related expenses	27,597		13,357
Operating lease liabilities	5,468		5,649
Accrued interest	4,274		1,068
Accrued taxes	2,855		1,329
Financial access processing and related expenses	2,864		1,109
Contingent consideration and acquisition-related liabilities(1)	—		24,674
Litigation accrual(2)	—		12,727
Other	4,125		3,605
Total accounts payable and accrued expenses	$	199,254	$	145,029

(1) Refer to “Note 4 — Business Combinations.”

(2) Refer to “Note 13 — Commitments and Contingencies.”

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LONG-TERM DEBT

9 Months Ended

Sep. 30, 2021

Debt Disclosure [Abstract]

LONG-TERM DEBT

LONG-TERM DEBT

The following table summarizes our outstanding indebtedness (dollars in thousands):

	Maturity	Interest	At September 30,		At December 31,
	Date	Rate	2021		2020
Long-term debt
$600 million New Term Loan	2028	LIBOR+2.50%	$	600,000	$	—
$125 million New Revolver	2026	LIBOR+2.50%	—		—
$820 million Prior Term Loan	2024	LIBOR+2.75%	—		735,500
$125 million Prior Incremental Term Loan	2024	LIBOR+10.50%	—		124,375
$35 million Prior Revolver	2022	LIBOR+4.50%	—		—
Senior Secured Credit Facilities			600,000		859,875
$400 million 2021 Unsecured Notes	2029	5.00%	400,000		—
$375 million 2017 Unsecured Notes	2025	7.50%	—		285,381
Total debt			1,000,000		1,145,256
Debt issuance costs and discount			(17,593)		(16,003)
Total debt after debt issuance costs and discount			982,407		1,129,253
Current portion of long-term debt			(6,000)		(1,250)
Total long-term debt, net of current portion			$	976,407	$	1,128,003

New Credit Facilities

The Company, as borrower, entered into a credit agreement dated as of August 3, 2021 (the “Closing Date”), among the Company, the lenders party thereto and Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender and a letter of credit issuer (the “New Credit Agreement”). The New Credit Agreement provides for: (i) a seven-year $600 million senior secured term loan due 2028 issued at 99.75% of par (the “New Term Loan”); and (ii) a $125 million senior secured revolving credit facility due 2026, which was undrawn at closing (the “New Revolver” and together with the New Term Loan, the “New Credit Facilities”).

The fees associated with the New Credit Facilities were approximately $13.9 million, which included discounts of approximately $1.5 million.

The interest rate per annum applicable to the New Credit Facilities will be, at the Company’s option, either the Eurodollar rate with a 0.50% LIBOR floor plus a margin of 2.50% or the base rate plus a margin of 1.50%.

The New Revolver is available for general corporate purposes, including permitted acquisitions, working capital and the issuance of letters of credit. Borrowings under the New Revolver are subject to the satisfaction of customary conditions, including the absence of defaults and the accuracy of representations and warranties.

The Company is required to make periodic payments on the New Term Loan in an amount equal to 0.25% per quarter of the initial aggregate principal, with the final principal repayment installment on the maturity date. Interest is due in arrears on each interest payment date applicable thereto and at such other times as may be specified in the New Credit Agreement. As to any loan other than a base rate loan, the interest payment dates shall be the last day of each interest period applicable to such loan and the maturity date (provided, however, that if any interest period for a Eurodollar Rate loan exceeds three months, the respective dates that fall every three months after the beginning of such interest period shall also be interest payment dates). As to any base rate loan, commencing on the last business day of December 2021, the interest payment dates shall be last business day of each of March, June, September and December and the maturity date.

Voluntary prepayments of the New Term Loan and the New Revolver and voluntary reductions in the unused commitments are permitted in whole or in part, in minimum amounts as set forth in the New Credit Agreement governing the New Credit Facilities, with prior notice, and without premium or penalty, except that certain refinancings or repricings of the New Term Loan within six months after the Closing Date will be subject to a prepayment premium of 1.00% of the principal amount repaid.

The New Credit Agreement contains certain covenants that, among other things, limit the Company’s ability, and the ability of certain of its subsidiaries, to incur additional indebtedness, sell assets or consolidate or merge with or into other companies, pay dividends or repurchase or redeem capital stock, make certain investments, issue capital stock of subsidiaries, incur liens, prepay, redeem or repurchase subordinated debt, and enter into certain types of transactions with its affiliates. The New Credit Agreement also requires the Company, together with its subsidiaries, to comply with a maximum consolidated secured leverage ratio of 4.25:1.00 as of the measurement date.

The weighted average interest rate on the New Term Loan was 3.00% for the three and nine months ended September 30, 2021.

2021 Senior Unsecured Notes

On July 15, 2021, the Company, as issuer, completed the previously announced offering (the “Offering”) of $400 million in aggregate principal amount of Everi’s 5.00% senior unsecured notes due 2029 (the “2021 Unsecured Notes”). Pursuant to a Purchase Agreement dated June 30, 2021 (the “Purchase Agreement”) by and among the Company and certain of Everi’s direct and indirect domestic subsidiaries, as guarantors (collectively the “Guarantors”), and Jefferies LLC as representative of the several initial purchasers (collectively the “Initial Purchasers”), the Company issued, at a price of par, and sold the 2021 Unsecured Notes to the Initial Purchasers for resale to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”), and to certain non-U.S. persons pursuant to Regulation S of the Securities Act. The 2021 Unsecured Notes, and guarantees thereof, have not been and will not be registered under the Securities Act or the securities laws of any state or other jurisdictions, and may not be offered or sold in the United States absent registration or an applicable exemption from the registration requirements of the Securities Act and applicable state securities laws.

The fees associated with the 2021 Unsecured Notes included debt issuance costs of approximately $5.9 million.

The 2021 Unsecured Notes were issued under an indenture (the “Indenture”) dated July 15, 2021 by and among Everi, the Guarantors and Deutsche Bank Trust Company Americas, as trustee (the “Trustee”). The 2021 Unsecured Notes are fully and unconditionally guaranteed on a senior unsecured basis by the Guarantors. Interest on the 2021 Unsecured Notes accrues at a rate of 5.00% per annum and is payable semi-annually in arrears on each January 15 and July 15 (the “Interest Payment Dates”), commencing on January 15, 2022. The Company will make each interest payment to the holders of record on each January 1 and July 1 immediately preceding the Interest Payment Dates. The 2021 Unsecured Notes will mature on July 15, 2029.

The 2021 Unsecured Notes and the related guarantees are senior obligations of Everi and the Guarantors, respectively, and rank equally with all of the Company’s and each Guarantor’s present and future senior indebtedness and rank senior in right of payment to all of Everi’s and each Guarantor’s present and future subordinated indebtedness. The 2021 Unsecured Notes and related guarantees are effectively subordinated to all of Everi’s and each Guarantor’s present and future secured indebtedness (to the extent of the value of the assets securing such indebtedness). The 2021 Unsecured Notes are structurally subordinated in right of payment to all present and future indebtedness and other liabilities of the Company’s subsidiaries that do not guarantee the 2021 Unsecured Notes.

The Company will have the option to redeem some, or all, of the 2021 Unsecured Notes at any time on, or after, July 15, 2024 at the redemption prices set forth in the Indenture, plus accrued and unpaid interest, if any, to the date of redemption. Everi will also have the option to redeem some, or all, of the 2021 Unsecured Notes at any time prior to July 15, 2024 at a redemption price of 100% of the principal amount of the 2021 Unsecured Notes to be redeemed, plus an applicable premium and accrued and unpaid interest, if any, to the date of redemption. In addition, at any time before July 15, 2024, the Company may redeem up to 40% of the aggregate principal amount of the 2021 Unsecured Notes at a redemption price of 105.00% of the principal amount of the 2021 Unsecured Notes redeemed together with accrued and unpaid interest to, but excluding, the redemption date with the proceeds from certain equity issuances. The 2021 Unsecured Notes are also subject to redemption requirements under state and local gaming laws and regulations. If Everi experiences specified changes of control, the Company may be required to offer to purchase the 2021 Unsecured Notes at 101% of their aggregate principal amount, plus accrued and unpaid interest, if any, to the date of purchase.

The Indenture contains customary covenants restricting the Company’s ability and the ability of its restricted subsidiaries to, among other things: (i) incur additional indebtedness or issue certain preferred stock; (ii) pay dividends or repurchase or redeem capital stock or make other restricted payments; (iii) limit dividends or other payments by the Company’s restricted subsidiaries to the Company or the Company’s other restricted subsidiaries; (iv) incur certain liens; (v) enter into transactions with affiliates; (vi) become an investment company; (vii) consolidate or merge with or into certain other companies; and (viii) designate certain of the Company’s subsidiaries as unrestricted subsidiaries under the Indenture. These covenants are subject to a number of important limitations and exceptions, including certain provisions permitting the Company, subject to the satisfaction of certain conditions, to transfer assets to certain of the Company’s unrestricted subsidiaries. The Indenture also contains customary events of default. Upon an event of default under the Indenture, the Trustee or the holders of at least 30% in aggregate principal amount of the 2021 Unsecured Notes then outstanding may declare all amounts owing under the 2021 Unsecured Notes to be due and payable.

Refinancing and Repayment

The proceeds from the New Term Loan incurred on the Closing Date, together with the proceeds of the $400 million in aggregate principal amount of the Company’s 2021 Unsecured Notes, issued at a price of par on July 15, 2021, and cash on hand were used to: (i) prepay in full and terminate all commitments under the Everi Payments Inc. (“Everi Payments”) existing credit facility in the aggregate original principal amount of $820 million with an outstanding balance of approximately $735.5 million with Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender, letter of credit issuer, sole lead arranger and sole book manager (the “Prior Term Loan”); (ii) redeem in full the Everi Payments 7.50% Senior Unsecured Notes due in 2025 (the “2017 Unsecured Notes”) in the aggregate original principal amount of $375.0 million with an outstanding balance of approximately $285.4 million with Everi Payments, the Company and Deutsche Bank Trust Company Americas, as Trustee; (iii) prepay in full and terminate all commitments under the Everi Payments existing incremental term loan facility (the “Prior Incremental Term Loan”) in the aggregate original principal amount of $125 million with an outstanding balance of approximately $123.8 million with the lenders party thereto and Jefferies Finance LLC, as administrative agent and collateral agent; and (iv) pay related transaction fees and expenses with respect to the aforementioned debt instruments.

During the three months ended September 30, 2021, in connection with these refinancing and repayment activities, the total fees were approximately $40.6 million, comprised of approximately $20.8 million of early redemption penalties and make-whole interest associated with the prior debt instruments and approximately $19.8 million of capitalized debt issuance costs attributable to the new debt instruments.

During the three months ended September 30, 2021, in connection with these refinancing and repayment activities, we recorded a loss on extinguishment of debt of approximately $34.4 million, comprised of cash charges of approximately $20.8 million for prepayment penalties and make-whole interest and non-cash charges of approximately $13.6 million related to the write-off of unamortized debt issuance costs and discounts associated with the Prior Term Loan, the Prior Incremental Term Loan and the 2017 Unsecured Notes.

For the period from January 1, 2021 to the Closing Date, the Prior Term Loan and the Prior Incremental Term Loan each had a weighted average interest rate of 3.54% and 11.50%, respectively. Together, the two facilities had a blended weighted average interest rate of 4.65% and 4.69% for the three and nine months ended September 30, 2021.

Compliance with Debt Covenants

We were in compliance with the covenants and terms of the New Credit Facilities and the 2021 Unsecured Notes as of September 30, 2021.

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COMMITMENTS AND CONTINGENCIES

9 Months Ended

Sep. 30, 2021

Commitments and Contingencies Disclosure [Abstract]

COMMITMENTS AND CONTINGENCIES

COMMITMENTS AND CONTINGENCIES

We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in the aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described below, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.

Legal Contingencies

We evaluate matters and record an accrual for legal contingencies when it is both probable that a liability has been incurred and the amount or range of the loss may be reasonably estimated. We evaluate legal contingencies at least quarterly and, as appropriate, establish new accruals or adjust existing accruals to reflect: (i) the facts and circumstances known to us at the time, including information regarding negotiations, settlements, rulings, and other relevant events and developments; (ii) the advice and analyses of counsel; and (iii) the assumptions and judgment of management. Legal costs associated with such proceedings are expensed as incurred. Due to the inherent uncertainty of legal proceedings as a result of the procedural, factual, and legal issues involved, the outcomes of our legal contingencies could result in losses in excess of amounts we have accrued.

We accrued approximately $14.0 million for the legal contingencies in December 2019 in connection with Fair and Accurate Credit Transactions Act (“FACTA”)-related matters based on ongoing settlement negotiations by and among the various plaintiffs described in the FACTA-related matters discussion below and Everi by and on behalf of itself and Everi FinTech. We expected to recover approximately $7.7 million of the amount accrued from certain of our insurance providers in 2021, for which we had recorded an insurance settlement receivable included within trade and other receivables, net on our Balance Sheets. In addition, we were granted relief from Peleus Insurance Company pursuant to the provisions of our policy.

In the first quarter of 2021, we entered into a settlement agreement and received funds from our third-tier insurance carrier in the amount of approximately $1.9 million related to the FACTA matters. We recorded these proceeds against our operating expenses in our Statements of Operations for the first quarter of 2021. In total, the receivables expected have been received in full and the expenses accrued have been paid in full, which resulted in total funds received from our insurance providers of approximately $9.6 million and a net charge of approximately $4.4 million to our Statements of Operations, of which approximately $6.3 million was recorded in December 2019, offset by the reduction of operating expenses of $1.9 million received and recorded in the first quarter of 2021.

We did not have any new material legal matters that were accrued as of September 30, 2021. We received service of process on two (2) new legal matters (Sadie Saavedra matter and Sightline Payments matter) described below.

FACTA-related matters:

Geraldine Donahue, et al. v. Everi Payments Inc., et al. (“Donahue”) is a putative class action matter filed on December 12, 2018, in the Circuit Court of Cook County, Illinois County Division, Chancery Division. The original defendant was dismissed and Everi Holdings and FinTech were substituted as the defendants on April 22, 2019. The plaintiff, on behalf of himself and others similarly situated, alleges that Everi Holdings and Everi FinTech (i) have violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing financial access receipts as required under FACTA, and (ii) have been unjustly enriched through the charging of service fees for transactions conducted at the original defendant’s facilities. The plaintiff sought an award of statutory damages, attorneys’ fees, and costs. The parties settled this matter on a nationwide class basis. On December 3, 2020, the Court entered the Final Order and Judgment approving the settlement and dismissing all claims asserted against Defendants with prejudice. Everi Holdings and Everi FinTech have paid all funds required pursuant to the settlement. Distributions were made to class members and remaining unclaimed funds will be distributed to nonprofit charitable organizations in compliance with the Court’s October 4, 2021, approval. When the distribution of unclaimed funds to charitable organizations is complete, the parties will file a joint notice of completion of all settlement terms and ask the Court to close the file.

NRT matter:

NRT Technology Corp., et al. v. Everi Holdings Inc., et al. is a civil action filed on April 30, 2019 against Everi Holdings and Everi FinTech in the United States District Court for the District of Delaware by NRT Technology Corp. and NRT Technology, Inc., alleging monopolization of the market for unmanned, integrated kiosks in violation of federal antitrust laws, fraudulent procurement of patents on functionality related to such unmanned, integrated kiosks and sham litigation related to prior litigation brought by Everi FinTech (operating as Global Cash Access Inc.) against the plaintiff entities. The plaintiffs are seeking compensatory damages, treble damages, and injunctive and declaratory relief. This case is currently proceeding through the discovery process. We are currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.

Zenergy Systems, LLC matter:

Zenergy Systems, LLC v. Everi Payments Inc. is a civil action filed on May 29, 2020, against Everi FinTech in the United States District Court for the District of Nevada, Clark County by Zenergy Systems, LLC, alleging breach of contract, breach of a non-disclosure agreement, conversion, breach of the covenant of good faith and fair dealing, and breach of a confidential relationship related to a contract with Everi FinTech that expired in November 2019. The plaintiff is seeking compensatory and punitive damages. Everi FinTech has counterclaimed against Zenergy alleging breach of contract, breach of implied covenant of good faith and fair dealing, and for declaratory relief. This case is currently proceeding through the discovery process. We are currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.

Sadie Saavedra matter:

Sadie Saavedra, et al. v. Everi Payments Inc., et al. is a civil action filed on August 30, 2021, against Everi Holdings and Everi FinTech in the United States District Court, Central District of California (Western Division) by Sadie Saavedra, individually and on behalf of a class of similarly situated individuals, alleging violations of the Unfair Competition Law (California Business & Professions Code § 17200) and unjust enrichment. The plaintiffs allege that certain of Everi’s ATMs screen are deceptive and designed to maximize the number of transaction fees and mislead consumers into incurring fees for transactions they did not wish to conduct. The plaintiffs are seeking restitution, injunctive relief and attorneys’ fees. We are in the early stages of litigation and currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.

Sightline Payments matter:

Sightline Payments LLC v. Everi Holdings Inc., et al. is a civil action filed on September 30, 2021, against Everi Holdings, Everi FinTech, Everi Games Holding Inc., and Everi Games in the United States District Court, Western District of Texas (Waco Division) by Sightline Payments LLC alleging patent infringement in violation of 35 U.S.C. § 271 et seq. The plaintiff’s complaint alleges that Everi’s CashClub Wallet product infringes on certain patents owned by the plaintiff. The plaintiff is seeking compensatory damages. We are in the early stages of litigation and currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.

In addition, we have commitments with respect to certain lease obligations discussed in “Note 3 — Leases” and installment payments under our asset purchase agreements discussed in “Note 4 — Business Combinations.”

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STOCKHOLDERS' EQUITY	9 Months Ended
	Sep. 30, 2021
Stockholders' Equity Note [Abstract]
STOCKHOLDERS' EQUITY	STOCKHOLDERS’ EQUITYOn February 28, 2020, our Board of Directors authorized and approved a new share repurchase program granting us the authority to repurchase an amount not to exceed $10.0 million of outstanding Company common stock with no minimum number of shares that the Company is required to repurchase. This repurchase program commenced in the first quarter of 2020 and authorizes us to buy our common stock from time to time in open market transactions, block trades or in private transactions in accordance with trading plans established in accordance with Rules 10b5-1 and 10b-18 of the Securities Exchange Act of 1934, as amended, or by a combination of such methods, including compliance with the Company’s finance agreements. The share repurchase program is subject to available liquidity, general market and economic conditions, alternate uses for the capital and other factors, and may be suspended or discontinued at any time without prior notice. In light of COVID-19, we have suspended our share repurchase program. There were no share repurchases during the three and nine months ended September 30, 2021 and 2020, respectively.

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WEIGHTED AVERAGE SHARES OF COMMON STOCK

9 Months Ended

Sep. 30, 2021

Earnings Per Share [Abstract]

WEIGHTED AVERAGE SHARES OF COMMON STOCK

WEIGHTED AVERAGE SHARES OF COMMON STOCK

The weighted average number of shares of common stock outstanding used in the computation of basic and diluted earnings per share is as follows (in thousands): 

	Three Months Ended September 30,		Nine Months Ended September 30,
	2021	2020	2021	2020
Weighted average shares
Weighted average number of common shares outstanding — basic	90,322	85,556	88,688	85,102
Potential dilution from equity awards(1)	11,037	—	10,893	—
Weighted average number of common shares outstanding - diluted(1)	101,359	85,556	99,581	85,102

(1) The were no shares that were anti-dilutive under the treasury stock method for the three and nine months ended September 30, 2021. We were in a net loss position for the three and nine months ended September 30, 2020; therefore, no potential dilution from the application of the treasury stock method was applicable for the period.

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SHARE-BASED COMPENSATION

9 Months Ended

Sep. 30, 2021

Share-based Payment Arrangement [Abstract]

SHARE-BASED COMPENSATION

SHARE-BASED COMPENSATION

Equity Incentive Awards

Generally, we grant the following types of awards: (i) restricted stock units (“RSUs”) with either time- or performance-based stock units criteria; (ii) time-based restricted stock units; (iii) time-based options; and (iv) market-based options. We estimate forfeiture amounts based on historical patterns.

A summary of award activity is as follows (in thousands): 

	Stock Options	Restricted Stock Units
Outstanding, December 31, 2020	10,261	4,250
Granted	—	962
Exercised options or vested shares	(2,681)	(1,426)
Canceled or forfeited	(7)	(52)
Outstanding, September 30, 2021	7,573	3,734

There are approximately 5.0 million awards of our common stock available for future equity grants under our existing equity incentive plans as of September 30, 2021.

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INCOME TAXES

9 Months Ended

Sep. 30, 2021

Income Tax Disclosure [Abstract]

INCOME TAXES

INCOME TAXESThe income tax benefit for the three months ended September 30, 2021, reflected an effective income tax rate of negative 5.0%. The income tax provision for the nine months ended September 30, 2021, reflected an effective income tax rate of 2.0%. Those rates were lower than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance for our deferred tax assets and the benefit from stock option exercises. The decrease in our valuation allowance was primarily due to book income earned during the period. The income tax provision for the three months ended September 30, 2020 reflected an effective income tax rate of 205.4%, which was greater than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance as a result of a reduction of certain indefinite-lived deferred tax assets that can be offset against our indefinite-lived deferred tax liabilities. The income tax benefit for the nine months ended September 30, 2020 reflected an effective income tax rate of 4.0%, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to book loss incurred during the period, partially offset by certain indefinite-lived deferred tax assets that can be offset against our indefinite-lived deferred tax liabilities.

Our U.S. federal and states operating businesses had deferred tax asset valuation allowances of approximately $64.3 million as of September 30, 2021. The deferred tax assets are reviewed on a quarterly basis, and based on our most recent analysis as of September 30, 2021, we continued to maintain a full valuation allowance in these jurisdictions. The significant positive evidence in our analysis included: improvements in profitability, product mix, capital levels, credit metrics and a stabilizing economy. The most significant negative evidence continued to be a three-year cumulative loss position. We believe the negative evidence continued to outweigh the positive evidence as of September 30, 2021. To the extent the negative evidence of a three-year cumulative loss is no longer present, and future longer-term forecasts show sustained profitability, our conclusion regarding the need for full valuation allowances could change, which may lead to the reversal of a significant portion of our valuation allowances.

We have analyzed filing positions in all of the federal, state, and foreign jurisdictions where we are required to file income tax returns, as well as all open tax years in these jurisdictions. As of September 30, 2021, we recorded approximately $1.7 million of unrecognized tax benefits, all of which would impact our effective tax rate, if recognized. We do not anticipate that our unrecognized tax benefits will materially change within the next 12 months. We have not accrued any penalties and interest for our unrecognized tax benefits. We may, from time to time, be assessed interest or penalties by tax jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. Our policy for recording interest and penalties associated with audits and unrecognized tax benefits is to record such items as a component of income tax in our Statements of Operations.

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SEGMENT INFORMATION

9 Months Ended

Sep. 30, 2021

Segment Reporting [Abstract]

SEGMENT INFORMATION

SEGMENT INFORMATION

Operating segments are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-making group (the “CODM”). Our CODM consists of the Chief Executive Officer, the President and Chief Operating Officer, and the Chief Financial Officer. Our CODM allocates resources and measures profitability based on our operating segments, which are managed and reviewed separately, as each represents products and services that can be sold separately to our customers. Our segments are monitored by management for performance against our internal forecasts.

We have reported our financial performance based on our segments in both the current and prior periods. Our CODM determined that our operating segments for conducting business are: (i) Games and (ii) FinTech:

•The Games segment provides solutions directly to gaming establishments to offer their patrons gaming entertainment- related experiences including: leased gaming equipment; sales of gaming equipment; gaming systems; digital online solutions; and ancillary products and services.

•The FinTech segment provides solutions directly to gaming establishments to offer their patrons financial access-related services and products, including: access to cash and cashless funding at gaming facilities via debit withdrawals; credit card financial access transactions and POS debit card financial access transactions; check warranty services; kiosks for financial access and other services; self-service enrollment, loyalty and marketing equipment; maintenance services; compliance, audit, and data software; casino credit data and reporting services, and other ancillary offerings.

Corporate overhead expenses have been allocated to the segments either through specific identification or based on a reasonable methodology. In addition, we record depreciation and amortization expenses to the business segments.

Our business is predominantly domestic with no specific regional concentrations and no significant assets in foreign locations.

The following tables present segment information (in thousands)*:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Games
Revenues
Gaming operations	$	71,580	$	46,968	$	202,941	$	106,513
Gaming equipment and systems	24,220		10,229		68,298		28,795
Gaming other	33		44		82		76
Total revenues	95,833		57,241		271,321		135,384
Costs and expenses
Cost of revenues(1)
Gaming operations	5,675		4,245		15,776		10,471
Gaming equipment and systems	13,503		5,730		39,058		16,625
Gaming other	—		—		—		456
Cost of revenues	19,178		9,975		54,834		27,552
Operating expenses	16,711		13,078		48,871		50,597
Research and development	6,445		5,003		17,966		14,819
Depreciation	12,495		14,777		41,122		44,349
Amortization	10,805		14,838		32,464		45,738
Total costs and expenses	65,634		57,671		195,257		183,055
Operating income (loss)	$	30,199	$	(430)	$	76,064	$	(47,671)

(1) Exclusive of depreciation and amortization.

* Rounding may cause variances.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
FinTech
Revenues
Financial access services	$	46,421	$	33,979	$	129,973	$	80,986
Software and other	17,024		14,630		49,874		31,748
Hardware	9,024		6,248		28,829		16,004
Total revenues	72,469		54,857		208,676		128,738
Costs and expenses
Cost of revenues(1)
Financial access services	1,830		1,161		4,863		5,227
Software and other	1,063		859		3,196		2,057
Hardware	5,380		3,548		17,078		9,452
Cost of revenues	8,273		5,568		25,137		16,736
Operating expenses	30,410		21,850		84,449		64,831
Research and development	3,153		2,030		8,833		6,138
Depreciation	1,968		1,387		5,449		4,352
Amortization	3,791		3,855		11,216		11,574
Total costs and expenses	47,595		34,690		135,084		103,631
Operating income	$	24,874	$	20,167	$	73,592	$	25,107

(1)  Exclusive of depreciation and amortization.

* Rounding may cause variances.

	At September 30,		At December 31,
	2021		2020
Total assets
Games	$	876,842	$	811,523
FinTech	589,201		665,656
Total assets	$	1,466,043	$	1,477,179

Major Customers. No single customer accounted for more than 10% of our revenues for the three and nine months ended September 30, 2021 and 2020. Our five largest customers accounted for approximately 16% of our revenues for the three and nine months ended September 30, 2021, and approximately 17% and 16% of our revenues for the three and nine months ended September 30, 2020, respectively.

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SUBSEQUENT EVENTS	9 Months Ended
	Sep. 30, 2021
Subsequent Events [Abstract]
SUBSEQUENT EVENTS	SUBSEQUENT EVENTSAs of the filing date, we had not identified, and were not aware of, any subsequent event for the period.

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BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)

9 Months Ended

Sep. 30, 2021

Accounting Policies [Abstract]

Basis of Presentation

Basis of Presentation

Our unaudited condensed consolidated financial statements included herein have been prepared by us pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Some of the information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) have been condensed or omitted pursuant to such rules and regulations, although we believe the disclosures are adequate to make the information presented not misleading. In the opinion of management, all adjustments (which include normal recurring adjustments) necessary for a fair statement of results for the interim periods have been made. The results for the three and nine months ended September 30, 2021 are not necessarily indicative of results to be expected for the full fiscal year. The Financial Statements should be read in conjunction with the consolidated financial statements and notes thereto included in the Annual Report.

Revenue Recognition

Revenue Recognition

Overview

We evaluate the recognition of revenue based on the criteria set forth in Accounting Standards Codification (“ASC”) 606 — Revenue from Contracts with Customers and ASC 842 — Leases, as appropriate. We recognize revenue upon transferring control of goods or services to our customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We enter into contracts with customers that include various performance obligations consisting of goods, services, or combinations of goods and services. Timing of the transfer of control varies based on the nature of the contract. We recognize revenue net of any sales and other taxes collected from customers, which are subsequently remitted to governmental authorities and are not included in revenues or operating expenses. We measure revenue based on the consideration specified in a contract with a customer and adjusted, as necessary.

Disaggregation of Revenues

We disaggregate revenues based on the nature and timing of the cash flows generated by such revenues as presented in “Note 18 — Segment Information.”

Contract Balances

Since our contracts may include multiple performance obligations, there is often a timing difference between cash collections and the satisfaction of such performance obligations and revenue recognition. Such arrangements are evaluated to determine whether contract assets and liabilities exist. We generally record contract assets when the timing of billing differs from when revenue is recognized due to contracts containing specific performance obligations that are required to be met prior to a customer being invoiced. We generally record contract liabilities when cash is collected in advance of us satisfying performance obligations, including those that are satisfied over a period of time. Balances of our contract assets and contract liabilities may fluctuate due to timing of cash collections.

The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):

	Nine Months Ended September 30,
	2021		2020
Contract assets(1)
Balance at January 1 — current	$	9,240	$	8,634
Balance at January 1 — non-current	8,321		6,774
Total	17,561		15,408
Balance at September 30 — current	9,728		8,945
Balance at September 30 — non-current	5,647		7,545
Total	15,375		16,490
(Decrease)/Increase	$	(2,186)	$	1,082
Contract liabilities(2)
Balance at January 1 — current	$	26,980	$	28,510
Balance at January 1 — non-current	289		354
Total	27,269		28,864
Balance at September 30 — current	36,503		34,846
Balance at September 30 — non-current	493		32
Total	36,996		34,878
Increase	$	9,727	$	6,014

(1)  The current portion of contract assets is included within trade and other receivables, net, and the non-current portion is included within other receivables in our Balance Sheets.

(2)  The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.

We recognized approximately $21.0 million and $19.3 million in revenue that was included in the beginning contract liability balance during the nine months ended September 30, 2021 and 2020, respectively.

Games Revenues

Our products and services include electronic gaming devices, such as Native American Class II offerings and other electronic bingo products, Class III slot machine offerings, VLTs, B2B digital online gaming activities, accounting and central determinant systems, and other back office systems. We conduct our Games segment business based on results generated from the following major revenue streams: (i) Gaming Operations; (ii) Gaming Equipment and Systems; and (iii) Gaming Other.

We recognize our Gaming Operations revenue based on criteria set forth in ASC 842 or ASC 606, as applicable. The amount of lease revenue included in our Gaming Operations revenues and recognized under ASC 842 was approximately $49.2 million and $141.6 million for the three and nine months ended September 30, 2021, respectively, and $35.9 million and $80.3 million for the three and nine months ended September 30, 2020, respectively.

FinTech Revenues

Our FinTech products and services include solutions that we offer to gaming establishments to provide their patrons with financial access and funds-based services supporting digital, cashless and physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. In addition, our services operate as part of an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via ATM debit withdrawals, credit card financial access transactions, and POS debit card purchases at casino cages, kiosk and mobile POS devices; accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; self-service loyalty tools and promotion management software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings. We conduct our FinTech segment business based on results generated from the following major revenue streams: (i) Financial Access Services; (ii) Software and Other; and (iii) Hardware.

Hardware revenues are derived from the sale of our financial access and loyalty kiosks and related equipment and are accounted for under ASC 606, unless such transactions meet the definition of a sales type or direct financing lease, which are accounted for under ASC 842. We did not have any new financial access kiosk and related equipment sales contracts accounted for under ASC 842 during the three and nine months ended September 30, 2021 and 2020.

Restricted Cash

Restricted CashOur restricted cash primarily consists of: (i) funds held in connection with certain customer agreements; (ii) funds held in connection with a sponsorship agreement; (iii) wide area progressive (“WAP”)-related restricted funds; and (iv) financial access activities related to cashless balances held on behalf of patrons.

Allowance for Credit Losses

Allowance for Credit Losses

We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. Account balances are charged against the provision when the Company believes it is probable the receivable will not be recovered.

The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within financial access services cost of revenues in the Statements of Operations.

Goodwill

Goodwill

Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. We test for impairment annually on a reporting unit basis, at the beginning of our fourth fiscal quarter and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances; or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether an impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.

The evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.

Our reporting units are identified as operating segments or one level below. Reporting units must: (i) engage in business activities from which they earn revenues and incur expenses; (ii) have operating results that are regularly reviewed by our segment management to ascertain the resources to be allocated to the segment and assess its performance; and (iii) have discrete financial information available.

Fair Values of Financial Instruments

Fair Values of Financial Instruments

The fair value of a financial instrument represents the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. Fair value estimates are made at a specific point in time, based upon relevant market information about the financial instrument.

The carrying amount of cash and cash equivalents, restricted cash, settlement receivables, short-term trade and other receivables, settlement liabilities, accounts payable, and accrued expenses approximate fair value due to the short-term maturities of these instruments. The fair value of the long-term trade and loans receivable is estimated by discounting expected future cash flows using current interest rates at which similar loans would be made to borrowers with similar credit ratings and remaining maturities. The fair value of long-term accounts payable is estimated by discounting the total obligation using appropriate interest rates.

Recent Accounting Guidance

Recent Accounting Guidance

Recently Adopted Accounting Guidance

Standard	Description	Date of Adoption	Effect on Financial Statements
Accounting Standard Update (“ASU”) No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes	This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740.	January 1, 2021	The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.

Recent Accounting Guidance Not Yet Adopted

Standard	Description	Date of Adoption	Effect on Financial Statements
ASU 2021-05, 'Leases (Topic 842): Lessors—Certain Leases with Variable Lease Payments	This ASU amends the lease classification requirements for lessors to align them with practice under ASC Topic 840.	January 1, 2022	We are currently evaluating the impact of adopting this ASU on our Financial Statements and our disclosures; however, we do not expect the impact to be material.

As of September 30, 2021, other than what has been described above, we do not anticipate recently issued accounting guidance to have a significant future impact on our consolidated financial statements.

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BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)

9 Months Ended

Sep. 30, 2021

Accounting Policies [Abstract]

Contract Asset and Liability

The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):

	Nine Months Ended September 30,
	2021		2020
Contract assets(1)
Balance at January 1 — current	$	9,240	$	8,634
Balance at January 1 — non-current	8,321		6,774
Total	17,561		15,408
Balance at September 30 — current	9,728		8,945
Balance at September 30 — non-current	5,647		7,545
Total	15,375		16,490
(Decrease)/Increase	$	(2,186)	$	1,082
Contract liabilities(2)
Balance at January 1 — current	$	26,980	$	28,510
Balance at January 1 — non-current	289		354
Total	27,269		28,864
Balance at September 30 — current	36,503		34,846
Balance at September 30 — non-current	493		32
Total	36,996		34,878
Increase	$	9,727	$	6,014

(1)  The current portion of contract assets is included within trade and other receivables, net, and the non-current portion is included within other receivables in our Balance Sheets.

(2)  The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.

Reconciliation of Cash, Cash Equivalents, and Restricted Cash

The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statement of cash flows for the nine months ended September 30, 2021 (in thousands).

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Cash and cash equivalents	Cash and cash equivalents	$	215,551	$	251,706
Restricted cash — current	Prepaid expenses and other current assets	1,234		542
Restricted cash — non-current	Other assets	101		101
Total		$	216,886	$	252,349

Reconciliation of Cash, Cash Equivalents, and Restricted Cash

The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statement of cash flows for the nine months ended September 30, 2021 (in thousands).

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Cash and cash equivalents	Cash and cash equivalents	$	215,551	$	251,706
Restricted cash — current	Prepaid expenses and other current assets	1,234		542
Restricted cash — non-current	Other assets	101		101
Total		$	216,886	$	252,349

Estimated Fair Value and Outstanding Balances of Borrowings

The estimated fair value and outstanding balances of our borrowings are as follows (dollars in thousands):

	Level of Hierarchy	Fair Value		Outstanding Balance
September 30, 2021
$600 million New Term Loan	2	$	599,430	$	600,000
$400 million 2021 Unsecured Notes	2	$	411,000	$	400,000
December 31, 2020
$820 million Prior Term Loan	2	$	729,138	$	735,500
$125 million Prior Incremental Term Loan	2	$	129,972	$	124,375
$375 million 2017 Unsecured Notes	2	$	296,083	$	285,381

Summary of Recent Accounting Guidance

Recently Adopted Accounting Guidance

Standard	Description	Date of Adoption	Effect on Financial Statements
Accounting Standard Update (“ASU”) No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes	This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740.	January 1, 2021	The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.

Recent Accounting Guidance Not Yet Adopted

Standard	Description	Date of Adoption	Effect on Financial Statements
ASU 2021-05, 'Leases (Topic 842): Lessors—Certain Leases with Variable Lease Payments	This ASU amends the lease classification requirements for lessors to align them with practice under ASC Topic 840.	January 1, 2022	We are currently evaluating the impact of adopting this ASU on our Financial Statements and our disclosures; however, we do not expect the impact to be material.

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LEASES (Tables)

9 Months Ended

Sep. 30, 2021

Leases [Abstract]

Balance Sheet Information

Supplemental balance sheet information related to our operating leases is as follows (in thousands):

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Assets
Operating lease ROU assets	Other assets, non-current	$	13,764	$	16,104
Liabilities
Current operating lease liabilities	Accounts payable and accrued expenses	$	5,468	$	5,649
Non-current operating lease liabilities	Other accrued expenses and liabilities	$	13,127	$	16,077

Cash Flow Information

Supplemental cash flow information related to leases is as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Cash paid for:
Long-term operating leases	$	1,660	$	1,611	$	5,030	$	4,892
Short-term operating leases	$	400	$	465	$	1,219	$	1,433
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)	$	396	$	7,594	$	1,063	$	8,454

(1) The amounts are presented net of current year terminations and exclude amortization for the period.

Lease Costs

Other information related to lease terms and discount rates is as follows:

	At September 30, 2021		At December 31, 2020
Weighted Average Remaining Lease Term (in years):
Operating leases	3.71		4.16
Weighted Average Discount Rate:
Operating leases	5.08	%	5.16	%

Components of lease expense, which are included in operating expenses, are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Operating Lease Cost:
Operating lease cost (1)	$	1,276	$	1,475	$	4,192	$	4,212
Variable lease cost	$	311	$	421	$	946	$	1,333

(1) The amount includes approximately $1.0 million and $3.4 million in non-cash lease expense for the three and nine months ended September 30, 2021, respectively, and $1.4 million and $3.6 million for the three and nine months ended September 30, 2020, respectively.

Payments Due

Maturities of lease liabilities are summarized as follows as of September 30, 2021 (in thousands):

Year Ending December 31,	Amount
2021 (excluding the nine months ended September 30, 2021)	$	1,574
2022	6,267
2023	4,893
2024	3,667
2025	2,971
Thereafter	1,041
Total future minimum lease payments	20,413
Amount representing interest	1,818
Present value of future minimum lease payments	18,595
Current operating lease obligations	5,468
Long-term lease obligations	$	13,127

Sales-type Lease

Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):

	Classification on our Balance Sheets	At September 30, 2021		At December 31, 2020
Assets
Net investment in sales-type leases — current	Trade and other receivables, net	$	1,157	$	1,397
Net investment in sales-type leases — non-current	Other receivables	$	186	$	803

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TRADE AND OTHER RECEIVABLES (Tables)

9 Months Ended

Sep. 30, 2021

Receivables [Abstract]

Schedule of Components of Trade and Other Receivables

The balance of trade and other receivables consisted of the following (in thousands):

	At September 30,		At December 31,
	2021		2020
Trade and other receivables, net
Games trade and loans receivables	$	64,939	$	44,794
FinTech trade and loans receivables	25,303		14,683
Contract assets(1)	15,375		17,561
Net investment in sales-type leases	1,343		2,200
Insurance settlement receivable(2)	—		7,650
Other receivables	2,308		1,923
Total trade and other receivables, net	109,268		88,811
Non-current portion of receivables
Games trade and loans receivables	(1,237)		(1,333)
FinTech trade and loans receivables	(6,998)		(4,163)
Contract assets(1)	(5,647)		(8,321)
Net investment in sales-type leases	(186)		(803)
Total non-current portion of receivables	(14,068)		(14,620)
Total trade and other receivables, current portion	$	95,200	$	74,191

(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for a discussion on the contract assets.

(2) Refer to “Note 13 — Commitments and Contingencies” for a discussion on the insurance settlement receivable.

Activity in Allowance for Credit Losses

The activity in our allowance for credit losses for the nine months ended September 30, 2021 and 2020 is as follows (in thousands):

	Nine Months Ended September 30,
	2021		2020
Beginning allowance for credit losses	$	(3,689)	$	(5,786)
Provision	(5,499)		(6,926)
Charge-offs and recoveries	4,400		8,958
Ending allowance for credit losses	$	(4,788)	$	(3,754)

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INVENTORY (Tables)

9 Months Ended

Sep. 30, 2021

Inventory Disclosure [Abstract]

Schedule of Components of Inventory

Inventory consisted of the following (in thousands): 

	At September 30,		At December 31,
	2021		2020
Inventory
Component parts, net of reserves of $2,195 and $1,262 at September 30, 2021 and December 31, 2020, respectively	$	23,908	$	21,560
Work-in-progress	985		182
Finished goods	6,797		6,000
Total inventory	$	31,690	$	27,742

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PREPAID EXPENSES AND OTHER ASSETS (Tables)

9 Months Ended

Sep. 30, 2021

Prepaid Expense and Other Assets [Abstract]

Schedule of Components of Current Portion of Prepaid and Other Assets

The balance of the current portion of prepaid expenses and other assets consisted of the following (in thousands):

	At September 30,		At December 31,
	2021		2020
Prepaid expenses and other current assets
Prepaid expenses	$	15,548	$	11,282
Deposits	5,720		4,133
Restricted cash(1)	1,234		542
Other	2,716		1,391
Total prepaid expenses and other current assets	$	25,218	$	17,348

(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for discussion on the composition of the restricted cash balance.

Schedule of Components of Non-Current Portion of Prepaid and Other Assets

The balance of the non-current portion of other assets consisted of the following (in thousands): 

	At September 30,		At December 31,
	2021		2020
Other assets
Operating lease ROU assets	$	13,764	$	16,104
Prepaid expenses and deposits	4,080		4,952
Debt issuance costs of New Revolver/Prior Revolver	1,856		267
Other	481		673
Total other assets	$	20,181	$	21,996

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PROPERTY AND EQUIPMENT (Tables)

9 Months Ended

Sep. 30, 2021

Property, Plant and Equipment [Abstract]

Schedule of Components of Property, Equipment and Leased Assets

Property and equipment consist of the following (dollars in thousands): 

		At September 30, 2021						At December 31, 2020
	Useful Life (Years)	Cost		Accumulated Depreciation		Net Book Value		Cost		Accumulated Depreciation		Net Book Value
Property and equipment
Rental pool — deployed	2-4	$	238,916	$	158,984	$	79,932	$	216,775	$	136,975	$	79,800
Rental pool — undeployed	2-4	22,519		18,152		4,367		21,974		16,680		5,294
FinTech equipment	1-5	32,400		20,560		11,840		33,349		21,947		11,402
Leasehold and building improvements	Lease Term	12,502		8,902		3,600		11,352		8,557		2,795
Machinery, office, and other equipment	1-5	41,560		26,356		15,204		45,085		32,053		13,032
Total property and equipment		$	347,897	$	232,954	$	114,943	$	328,535	$	216,212	$	112,323

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GOODWILL AND OTHER INTANGIBLE ASSETS (Tables)

9 Months Ended

Sep. 30, 2021

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Other Intangible Assets

Other intangible assets consist of the following (dollars in thousands): 

		At September 30, 2021						At December 31, 2020
	Useful Life (Years)	Cost		Accumulated Amortization		Net Book Value		Cost		Accumulated Amortization		Net Book Value
Other intangible assets
Contract rights under placement fee agreements	3-7	$	56,234	$	1,886	$	54,348	$	60,561	$	28,108	$	32,453
Customer contracts	3-14	71,975		57,730		14,245		71,975		54,407		17,568
Customer relationships	8-12	231,100		142,274		88,826		231,100		126,549		104,551
Developed technology and software	1-6	333,308		274,794		58,514		313,957		255,771		58,186
Patents, trademarks and other	2-18	19,682		18,994		688		19,682		17,813		1,869
Total other intangible assets		$	712,299	$	495,678	$	216,621	$	697,275	$	482,648	$	214,627

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ACCOUNTS PAYABLE AND ACCRUED EXPENSES (Tables)

9 Months Ended

Sep. 30, 2021

Payables and Accruals [Abstract]

Schedule of Accounts Payable and Accrued Expenses

The following table presents our accounts payable and accrued expenses (in thousands):

	At September 30,		At December 31,
	2021		2020
Accounts payable and accrued expenses
Vendor commissions payable	$	56,869	$	39,028
Contract liabilities	36,503		26,980
Trade accounts payable	29,837		15,503
Placement fees	28,862		—
Payroll and related expenses	27,597		13,357
Operating lease liabilities	5,468		5,649
Accrued interest	4,274		1,068
Accrued taxes	2,855		1,329
Financial access processing and related expenses	2,864		1,109
Contingent consideration and acquisition-related liabilities(1)	—		24,674
Litigation accrual(2)	—		12,727
Other	4,125		3,605
Total accounts payable and accrued expenses	$	199,254	$	145,029

(1) Refer to “Note 4 — Business Combinations.”

(2) Refer to “Note 13 — Commitments and Contingencies.”

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LONG-TERM DEBT (Tables)

9 Months Ended

Sep. 30, 2021

Debt Disclosure [Abstract]

Summary of Outstanding Indebtedness

The following table summarizes our outstanding indebtedness (dollars in thousands):

	Maturity	Interest	At September 30,		At December 31,
	Date	Rate	2021		2020
Long-term debt
$600 million New Term Loan	2028	LIBOR+2.50%	$	600,000	$	—
$125 million New Revolver	2026	LIBOR+2.50%	—		—
$820 million Prior Term Loan	2024	LIBOR+2.75%	—		735,500
$125 million Prior Incremental Term Loan	2024	LIBOR+10.50%	—		124,375
$35 million Prior Revolver	2022	LIBOR+4.50%	—		—
Senior Secured Credit Facilities			600,000		859,875
$400 million 2021 Unsecured Notes	2029	5.00%	400,000		—
$375 million 2017 Unsecured Notes	2025	7.50%	—		285,381
Total debt			1,000,000		1,145,256
Debt issuance costs and discount			(17,593)		(16,003)
Total debt after debt issuance costs and discount			982,407		1,129,253
Current portion of long-term debt			(6,000)		(1,250)
Total long-term debt, net of current portion			$	976,407	$	1,128,003

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WEIGHTED AVERAGE SHARES OF COMMON STOCK (Tables)

9 Months Ended

Sep. 30, 2021

Earnings Per Share [Abstract]

Schedule of Weighted Average Number of Common Shares Outstanding

The weighted average number of shares of common stock outstanding used in the computation of basic and diluted earnings per share is as follows (in thousands): 

	Three Months Ended September 30,		Nine Months Ended September 30,
	2021	2020	2021	2020
Weighted average shares
Weighted average number of common shares outstanding — basic	90,322	85,556	88,688	85,102
Potential dilution from equity awards(1)	11,037	—	10,893	—
Weighted average number of common shares outstanding - diluted(1)	101,359	85,556	99,581	85,102

(1) The were no shares that were anti-dilutive under the treasury stock method for the three and nine months ended September 30, 2021. We were in a net loss position for the three and nine months ended September 30, 2020; therefore, no potential dilution from the application of the treasury stock method was applicable for the period.

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SHARE-BASED COMPENSATION (Tables)

9 Months Ended

Sep. 30, 2021

Share-based Payment Arrangement [Abstract]

Summary of Award Activity

A summary of award activity is as follows (in thousands): 

	Stock Options	Restricted Stock Units
Outstanding, December 31, 2020	10,261	4,250
Granted	—	962
Exercised options or vested shares	(2,681)	(1,426)
Canceled or forfeited	(7)	(52)
Outstanding, September 30, 2021	7,573	3,734

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SEGMENT INFORMATION (Tables)

9 Months Ended

Sep. 30, 2021

Segment Reporting [Abstract]

Schedule of Segment Information

The following tables present segment information (in thousands)*:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Games
Revenues
Gaming operations	$	71,580	$	46,968	$	202,941	$	106,513
Gaming equipment and systems	24,220		10,229		68,298		28,795
Gaming other	33		44		82		76
Total revenues	95,833		57,241		271,321		135,384
Costs and expenses
Cost of revenues(1)
Gaming operations	5,675		4,245		15,776		10,471
Gaming equipment and systems	13,503		5,730		39,058		16,625
Gaming other	—		—		—		456
Cost of revenues	19,178		9,975		54,834		27,552
Operating expenses	16,711		13,078		48,871		50,597
Research and development	6,445		5,003		17,966		14,819
Depreciation	12,495		14,777		41,122		44,349
Amortization	10,805		14,838		32,464		45,738
Total costs and expenses	65,634		57,671		195,257		183,055
Operating income (loss)	$	30,199	$	(430)	$	76,064	$	(47,671)

(1) Exclusive of depreciation and amortization.

* Rounding may cause variances.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
FinTech
Revenues
Financial access services	$	46,421	$	33,979	$	129,973	$	80,986
Software and other	17,024		14,630		49,874		31,748
Hardware	9,024		6,248		28,829		16,004
Total revenues	72,469		54,857		208,676		128,738
Costs and expenses
Cost of revenues(1)
Financial access services	1,830		1,161		4,863		5,227
Software and other	1,063		859		3,196		2,057
Hardware	5,380		3,548		17,078		9,452
Cost of revenues	8,273		5,568		25,137		16,736
Operating expenses	30,410		21,850		84,449		64,831
Research and development	3,153		2,030		8,833		6,138
Depreciation	1,968		1,387		5,449		4,352
Amortization	3,791		3,855		11,216		11,574
Total costs and expenses	47,595		34,690		135,084		103,631
Operating income	$	24,874	$	20,167	$	73,592	$	25,107

(1)  Exclusive of depreciation and amortization.

* Rounding may cause variances.

	At September 30,		At December 31,
	2021		2020
Total assets
Games	$	876,842	$	811,523
FinTech	589,201		665,656
Total assets	$	1,466,043	$	1,477,179

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BUSINESS (Details)	9 Months Ended
	Sep. 30, 2021 segment
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of business segments	2

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BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Contract Asset and Liability (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020	Dec. 31, 2019
Contract assets
Contract assets, current	$ 9,728	$ 8,945	$ 9,240	$ 8,634
Contract assets, noncurrent	5,647	7,545	8,321	6,774
Total	15,375	16,490	17,561	15,408
(Decrease)/Increase	(2,186)	1,082
Contract liabilities
Contract liabilities, current	36,503	34,846	26,980	28,510
Contract liabilities, noncurrent	493	32	289	354
Total	36,996	34,878	$ 27,269	$ 28,864
Increase	$ 9,727	$ 6,014

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BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Disaggregation of Revenue [Line Items]
Contract with customer liability			$ 21,000	$ 19,300
Revenues	$ 168,302	$ 112,098	$ 479,997	264,122
Contractual terms of trade and loans receivable			12 months		12 months
Games
Disaggregation of Revenue [Line Items]
Revenues	95,833	57,241	$ 271,321	135,384
Games | Gaming operations, leased equipment
Disaggregation of Revenue [Line Items]
Revenues	$ 49,200	$ 35,900	$ 141,600	$ 80,300

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BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Reconciliation of Cash, Cash Equivalents, and Restricted Cash (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020	Sep. 30, 2020	Dec. 31, 2019
Cash and Cash Equivalents [Line Items]
Cash and cash equivalents	$ 215,551	$ 251,706
Restricted cash — current	1,234	542
Total	216,886	252,349	$ 236,016	$ 296,610
Cash and cash equivalents
Cash and Cash Equivalents [Line Items]
Cash and cash equivalents	215,551	251,706
Prepaid expenses and other current assets
Cash and Cash Equivalents [Line Items]
Restricted cash — current	1,234	542
Other assets
Cash and Cash Equivalents [Line Items]
Restricted cash — non-current	$ 101	$ 101

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BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Estimated Fair Value and Outstanding Balances of Borrowings (Details) - USD ($)	Sep. 30, 2021	Aug. 03, 2021	Jul. 15, 2021	Dec. 31, 2020	Apr. 21, 2020	Dec. 31, 2018	May 09, 2017
Credit Agreement, dated August 3, 2021 | Senior Secured Notes
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Principal amount of debt		$ 600,000,000
New Credit Agreement, dated May 9, 2017 | Senior Secured Notes
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Principal amount of debt			$ 820,000,000				$ 820,000,000
Incremental Term Loan Credit Agreement, dated April 21, 2021 | $125 million Prior Incremental Term Loan
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Principal amount of debt			125,000,000		$ 125,000,000
Unsecured Notes | 2021 Unsecured Notes
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Principal amount of debt						$ 400,000,000
Unsecured Notes | 2017 Unsecured Notes
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Principal amount of debt			$ 375,000,000			$ 375,000,000
Fair Value | Level 2 | Term Loan
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Long-term debt	$ 599,430,000			$ 729,138,000
Fair Value | Level 2 | $125 million Prior Incremental Term Loan
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Long-term debt				129,972,000
Fair Value | Level 2 | Unsecured Notes
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Long-term debt	411,000,000			296,083,000
Outstanding Balance | Level 2 | Term Loan
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Long-term debt	600,000,000			735,500,000
Outstanding Balance | Level 2 | $125 million Prior Incremental Term Loan
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Long-term debt				124,375,000
Outstanding Balance | Level 2 | Unsecured Notes
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Long-term debt	$ 400,000,000			$ 285,381,000

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LEASES - Narrative (Details) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Lessee, Lease, Description [Line Items]
Sales-type lease, revenue	$ 0	$ 0	$ 0	$ 0
Minimum
Lessee, Lease, Description [Line Items]
Renewal term	1 year		1 year
Maximum
Lessee, Lease, Description [Line Items]
Renewal term	10 years		10 years

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LEASES - Balance Sheet Information (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Leases [Abstract]
Operating Lease, Right-of-Use Asset, Statement of Financial Position [Extensible List]	Other assets	Other assets
Operating lease ROU assets	$ 13,764	$ 16,104
Operating Lease, Liability, Current, Statement of Financial Position [Extensible List]	Accounts payable and accrued expenses	Accounts payable and accrued expenses
Current operating lease liabilities	$ 5,468	$ 5,649
Operating Lease, Liability, Noncurrent, Statement of Financial Position [Extensible List]	Other accrued expenses and liabilities	Other accrued expenses and liabilities
Non-current operating lease liabilities	$ 13,127	$ 16,077

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LEASES - Cash Flow Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Cash paid for:
Long-term operating leases	$ 1,660	$ 1,611	$ 5,030	$ 4,892
Short-term operating leases	400	465	1,219	1,433
Right-of-use assets obtained in exchange for lease obligations:
Operating leases	$ 396	$ 7,594	$ 1,063	$ 8,454

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LEASES - Lease Costs (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Weighted Average Remaining Lease Term (in years):
Operating leases	3 years 8 months 15 days		3 years 8 months 15 days		4 years 1 month 28 days
Weighted Average Discount Rate:
Operating leases	5.08%		5.08%		5.16%
Operating Lease Cost:
Operating lease cost	$ 1,276	$ 1,475	$ 4,192	$ 4,212
Variable lease cost	311	421	946	1,333
Non-cash lease expense	$ 1,000	$ 1,400	$ 3,400	$ 3,615

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LEASES - Payments Due (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Amount
2021 (excluding the nine months ended September 30, 2021)	$ 1,574
2022	6,267
2023	4,893
2024	3,667
2025	2,971
Thereafter	1,041
Total future minimum lease payments	20,413
Amount representing interest	1,818
Present value of future minimum lease payments	18,595
Current operating lease liabilities	5,468	$ 5,649
Long-term lease obligations	$ 13,127	$ 16,077

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LEASES - Sales-type Lease (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Leases [Abstract]
Net investment in sales-type leases — current	$ 1,157	$ 1,397
Net investment in sales-type leases — non-current	$ 186	$ 803

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BUSINESS COMBINATIONS (Details) - USD ($) $ in Millions								9 Months Ended
	Dec. 24, 2021	Jul. 01, 2021	Jul. 01, 2020	Apr. 01, 2020	Mar. 08, 2020	Dec. 24, 2019	Mar. 08, 2019	Sep. 30, 2021	Dec. 31, 2020
Business Acquisition [Line Items]
Revenue target achievement								2 years
Atrient
Business Acquisition [Line Items]
Contingent consideration liability							$ 9.9		$ 9.9
Atrient | FinTech Segment
Business Acquisition [Line Items]
Payments to acquire businesses					$ 10.0		$ 20.0	$ 10.0
Micro Gaming Technologies, Inc. | FinTech Segment
Business Acquisition [Line Items]
Payments to acquire businesses		$ 5.0	$ 5.0	$ 5.0		$ 15.0
Total consideration transferred						$ 25.0
Micro Gaming Technologies, Inc. | FinTech Segment | Forecast
Business Acquisition [Line Items]
Payments to acquire businesses	$ 5.0

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FUNDING AGREEMENTS (Details) - Indemnification Guarantee - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Contract Cash Solutions Agreement
Funding Agreements
Cash usage fees incurred	$ 1,200,000	$ 700,000	$ 2,900,000	$ 2,500,000
Outstanding balance	401,500,000		401,500,000		$ 340,300,000
Contract Cash Solutions Agreement, as amended
Funding Agreements
Maximum amount	$ 300,000,000		$ 300,000,000
Renewal period			1 year
Guarantor obligations, non-renewal notice period			90 days

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TRADE AND OTHER RECEIVABLES - Schedule of Components of Trade and Other Receivables (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Trade and other receivables, net
Contract assets	$ 15,375	$ 17,561
Net investment in sales-type leases	1,343	2,200
Insurance settlement receivable	0	7,650
Other receivables	2,308	1,923
Total trade and other receivables, net	109,268	88,811
Non-current portion of receivables	(14,068)	(14,620)
Contract assets	(5,647)	(8,321)
Net investment in sales-type leases	(186)	(803)
Total trade and other receivables, current portion	95,200	74,191
Gaming operations
Trade and other receivables, net
Trade receivables, net	64,939	44,794
Non-current portion of receivables	(1,237)	(1,333)
FinTech
Trade and other receivables, net
Trade receivables, net	25,303	14,683
Non-current portion of receivables	$ (6,998)	$ (4,163)

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TRADE AND OTHER RECEIVABLES - Activity in Allowance for Credit Losses (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020
Financing Receivable, Allowance for Credit Loss [Roll Forward]
Beginning allowance for credit losses	$ (3,689)	$ (5,786)
Provision	(5,499)	(6,926)
Charge-offs and recoveries	4,400	8,958
Ending allowance for credit losses	$ (4,788)	$ (3,754)

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INVENTORY (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Inventory
Component parts, reserves	$ 2,195	$ 1,262
Component parts, net of reserves of $2,195 and $1,262 at September 30, 2021 and December 31, 2020, respectively	23,908	21,560
Work-in-progress	985	182
Finished goods	6,797	6,000
Total inventory	$ 31,690	$ 27,742

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PREPAID EXPENSES AND OTHER ASSETS (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Prepaid expenses and other current assets
Prepaid expenses	$ 15,548	$ 11,282
Deposits	5,720	4,133
Restricted cash	1,234	542
Other	2,716	1,391
Total prepaid expenses and other current assets	25,218	17,348
Other assets
Operating lease ROU assets	13,764	16,104
Prepaid expenses and deposits	4,080	4,952
Debt issuance costs of New Revolver/Prior Revolver	1,856	267
Other	481	673
Total other assets	$ 20,181	$ 21,996

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PROPERTY AND EQUIPMENT - Schedule of Components of Property, Equipment and Leased Assets (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2021	Dec. 31, 2020
Property, Plant and Equipment [Line Items]
Cost	$ 347,897	$ 328,535
Accumulated Depreciation	232,954	216,212
Net Book Value	114,943	112,323
Rental pool — deployed
Property, Plant and Equipment [Line Items]
Cost	238,916	216,775
Accumulated Depreciation	158,984	136,975
Net Book Value	$ 79,932	79,800
Rental pool — deployed | Minimum
Property, Plant and Equipment [Line Items]
Useful Life	2 years
Rental pool — deployed | Maximum
Property, Plant and Equipment [Line Items]
Useful Life	4 years
Rental pool — undeployed
Property, Plant and Equipment [Line Items]
Cost	$ 22,519	21,974
Accumulated Depreciation	18,152	16,680
Net Book Value	$ 4,367	5,294
Rental pool — undeployed | Minimum
Property, Plant and Equipment [Line Items]
Useful Life	2 years
Rental pool — undeployed | Maximum
Property, Plant and Equipment [Line Items]
Useful Life	4 years
Machinery, office, and other equipment
Property, Plant and Equipment [Line Items]
Cost	$ 41,560	45,085
Accumulated Depreciation	26,356	32,053
Net Book Value	15,204	13,032
Machinery, office, and other equipment | FinTech
Property, Plant and Equipment [Line Items]
Cost	32,400	33,349
Accumulated Depreciation	20,560	21,947
Net Book Value	$ 11,840	11,402
Machinery, office, and other equipment | Minimum
Property, Plant and Equipment [Line Items]
Useful Life	1 year
Machinery, office, and other equipment | Minimum | FinTech
Property, Plant and Equipment [Line Items]
Useful Life	1 year
Machinery, office, and other equipment | Maximum
Property, Plant and Equipment [Line Items]
Useful Life	5 years
Machinery, office, and other equipment | Maximum | FinTech
Property, Plant and Equipment [Line Items]
Useful Life	5 years
Leasehold and building improvements
Property, Plant and Equipment [Line Items]
Cost	$ 12,502	11,352
Accumulated Depreciation	8,902	8,557
Net Book Value	$ 3,600	$ 2,795

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PROPERTY AND EQUIPMENT - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Property, Plant and Equipment [Abstract]
Depreciation	$ 14,463	$ 16,163	$ 46,571	$ 48,700

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GOODWILL AND OTHER INTANGIBLE ASSETS - Narrative (Details) - USD ($)	1 Months Ended	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Finite-Lived Intangible Assets [Line Items]
Goodwill	$ 681,975,000	$ 681,975,000		$ 681,975,000		$ 681,974,000
Impairment of goodwill		0	$ 0	0	$ 0
Amortization of intangible assets		14,600,000	18,700,000	43,700,000	57,300,000
Placement fee	$ 28,900,000		$ 2,100,000		3,000,000
Impairment of intangible assets		$ 0		$ 0	5,900,000
Games
Finite-Lived Intangible Assets [Line Items]
Impairment of intangible assets					5,500,000
FinTech
Finite-Lived Intangible Assets [Line Items]
Impairment of intangible assets					$ 400,000

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GOODWILL AND OTHER INTANGIBLE ASSETS - Schedule of Other Intangible Assets (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2021	Dec. 31, 2020
Finite-Lived Intangible Assets [Line Items]
Cost	$ 712,299	$ 697,275
Accumulated Amortization	495,678	482,648
Net Book Value	216,621	214,627
Contract rights under placement fee agreements
Finite-Lived Intangible Assets [Line Items]
Cost	56,234	60,561
Accumulated Amortization	1,886	28,108
Net Book Value	$ 54,348	32,453
Contract rights under placement fee agreements | Minimum
Finite-Lived Intangible Assets [Line Items]
Useful Life	3 years
Contract rights under placement fee agreements | Maximum
Finite-Lived Intangible Assets [Line Items]
Useful Life	7 years
Customer contracts
Finite-Lived Intangible Assets [Line Items]
Cost	$ 71,975	71,975
Accumulated Amortization	57,730	54,407
Net Book Value	$ 14,245	17,568
Customer contracts | Minimum
Finite-Lived Intangible Assets [Line Items]
Useful Life	3 years
Customer contracts | Maximum
Finite-Lived Intangible Assets [Line Items]
Useful Life	14 years
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Cost	$ 231,100	231,100
Accumulated Amortization	142,274	126,549
Net Book Value	$ 88,826	104,551
Customer relationships | Minimum
Finite-Lived Intangible Assets [Line Items]
Useful Life	8 years
Customer relationships | Maximum
Finite-Lived Intangible Assets [Line Items]
Useful Life	12 years
Developed technology and software
Finite-Lived Intangible Assets [Line Items]
Cost	$ 333,308	313,957
Accumulated Amortization	274,794	255,771
Net Book Value	$ 58,514	58,186
Developed technology and software | Minimum
Finite-Lived Intangible Assets [Line Items]
Useful Life	1 year
Developed technology and software | Maximum
Finite-Lived Intangible Assets [Line Items]
Useful Life	6 years
Patents, trademarks and other
Finite-Lived Intangible Assets [Line Items]
Cost	$ 19,682	19,682
Accumulated Amortization	18,994	17,813
Net Book Value	$ 688	$ 1,869
Patents, trademarks and other | Minimum
Finite-Lived Intangible Assets [Line Items]
Useful Life	2 years
Patents, trademarks and other | Maximum
Finite-Lived Intangible Assets [Line Items]
Useful Life	18 years

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ACCOUNTS PAYABLE AND ACCRUED EXPENSES (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020	Sep. 30, 2020	Dec. 31, 2019
Accounts payable and accrued expenses
Vendor commissions payable	$ 56,869	$ 39,028
Contract liabilities	36,503	26,980	$ 34,846	$ 28,510
Trade accounts payable	29,837	15,503
Placement fees	28,862	0
Payroll and related expenses	27,597	13,357
Operating lease liabilities	5,468	5,649
Accrued interest	4,274	1,068
Accrued taxes	2,855	1,329
Financial access processing and related expenses	2,864	1,109
Contingent consideration and acquisition-related liabilities	0	24,674
Litigation accrual	0	12,727
Other	4,125	3,605
Total accounts payable and accrued expenses	$ 199,254	$ 145,029

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LONG-TERM DEBT - Summary of Outstanding Indebtedness (Details) - USD ($)	9 Months Ended
	Sep. 30, 2021	Aug. 03, 2021	Jul. 15, 2021	Dec. 31, 2020	Apr. 21, 2020	Dec. 31, 2018	May 09, 2017
Debt Instrument [Line Items]
Total debt	$ 1,000,000,000			$ 1,145,256,000
Debt issuance costs and discount	(17,593,000)			(16,003,000)
Total debt after debt issuance costs and discount	982,407,000			1,129,253,000
Current portion of long-term debt	(6,000,000)			(1,250,000)
Total long-term debt, net of current portion	$ 976,407,000			1,128,003,000
Senior Secured Notes | Credit Agreement, dated August 3, 2021
Debt Instrument [Line Items]
Principal amount of debt		$ 600,000,000
Senior Secured Notes | Credit Agreement, dated August 3, 2021 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread	2.50%
Senior Secured Notes | New Credit Agreement, dated May 9, 2017
Debt Instrument [Line Items]
Principal amount of debt			$ 820,000,000				$ 820,000,000
Senior Secured Notes | New Credit Agreement, dated May 9, 2017 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread	2.75%
$125 million Prior Incremental Term Loan | Incremental Term Loan Credit Agreement, dated April 21, 2021
Debt Instrument [Line Items]
Total debt	$ 0		123,800,000	124,375,000
Principal amount of debt			125,000,000		$ 125,000,000
$125 million Prior Incremental Term Loan | Incremental Term Loan Credit Agreement, dated April 21, 2021 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread	10.50%
Revolving Credit Facility | Credit Agreement, dated August 3, 2021
Debt Instrument [Line Items]
Total debt	$ 0			0
Principal amount of debt		$ 125,000,000
Revolving Credit Facility | Credit Agreement, dated August 3, 2021 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread	2.50%
Revolving Credit Facility | New Credit Agreement, dated May 9, 2017
Debt Instrument [Line Items]
Total debt	$ 0			0
Principal amount of debt							$ 35,000,000
Revolving Credit Facility | New Credit Agreement, dated May 9, 2017 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread	4.50%
Senior Secured Notes
Debt Instrument [Line Items]
Total debt	$ 600,000,000			859,875,000
Senior Secured Notes | Senior Secured Notes | Credit Agreement, dated August 3, 2021
Debt Instrument [Line Items]
Total debt	600,000,000			0
Senior Secured Notes | Senior Secured Notes | New Credit Agreement, dated May 9, 2017
Debt Instrument [Line Items]
Total debt	0			735,500,000
Unsecured Notes | 2021 Unsecured Notes
Debt Instrument [Line Items]
Total debt	$ 400,000,000			0
Principal amount of debt						$ 400,000,000
Interest rate	5.00%
Unsecured Notes | 2017 Unsecured Notes
Debt Instrument [Line Items]
Total debt	$ 0		285,400,000	$ 285,381,000
Principal amount of debt			$ 375,000,000			$ 375,000,000
Interest rate	7.50%		7.50%

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LONG-TERM DEBT - Narrative (Details)			1 Months Ended	3 Months Ended		7 Months Ended	9 Months Ended
	Aug. 03, 2021 USD ($)	Jul. 15, 2021 USD ($)	Aug. 03, 2021 USD ($)	Sep. 30, 2021 USD ($)	Sep. 30, 2020 USD ($)	Aug. 03, 2021 USD ($)	Sep. 30, 2021 USD ($)	Sep. 30, 2020 USD ($)	Dec. 31, 2020 USD ($)	Apr. 21, 2020 USD ($)	Dec. 31, 2018 USD ($)	May 09, 2017 USD ($)
Debt Instrument [Line Items]
Total debt				$ 1,000,000,000			$ 1,000,000,000		$ 1,145,256,000
Refinancing and repayment fees				40,600,000
Debt issuance costs				19,800,000			19,800,000
Loss on extinguishment of debt				34,389,000	$ 0		$ 34,389,000	$ 7,457,000
Payment for debt prepayment cost				20,800,000
Make whole and noncash charges				$ 13,600,000
New Credit Facilities
Debt Instrument [Line Items]
Debt issuance costs	$ 13,900,000		$ 13,900,000			$ 13,900,000
Debt issuance discount	$ 1,500,000		1,500,000			1,500,000
New Credit Facilities | Eurodollar
Debt Instrument [Line Items]
Basis spread	0.50%
New Credit Facilities | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread	2.50%
New Credit Facilities | Base Rate
Debt Instrument [Line Items]
Basis spread	1.50%
New Credit Agreement, dated May 9, 2017
Debt Instrument [Line Items]
Leverage ratio				4.25			4.25
Senior Unsecured Notes Due 2029
Debt Instrument [Line Items]
Trustee percentage of principle amount holdings							0.30
Senior Unsecured Notes Due 2029 | $375 million 2017 Unsecured Notes
Debt Instrument [Line Items]
Principal amount of debt		$ 400,000,000
Debt issuance costs		$ 5,900,000
Interest rate		5.00%
Redemption price percentage		100.00%
Redemption price percentage of principal amount, redeemed threshold		0.40
Redemption using proceeds from equity issuance		1.0500
Redemption price under change of control		1.01
2017 Unsecured Notes | $375 million 2017 Unsecured Notes
Debt Instrument [Line Items]
Principal amount of debt		$ 375,000,000									$ 375,000,000
Interest rate		7.50%		7.50%			7.50%
Total debt		$ 285,400,000		$ 0			$ 0		285,381,000
Prior Term Loan
Debt Instrument [Line Items]
Weighted average interest rate, annual rate				4.65%
Prior Incremental Term Loan
Debt Instrument [Line Items]
Weighted average interest rate, annual rate							4.69%
Senior Secured Notes | Credit Agreement, dated August 3, 2021
Debt Instrument [Line Items]
Debt term	7 years
Principal amount of debt	$ 600,000,000		$ 600,000,000			$ 600,000,000
Issuance of par, percentage	0.9975		0.9975			0.9975
Senior Secured Notes | Credit Agreement, dated August 3, 2021 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread							2.50%
Senior Secured Notes | New Credit Agreement, dated May 9, 2017
Debt Instrument [Line Items]
Principal amount of debt		820,000,000										$ 820,000,000
Weighted average interest rate during period				3.00%			3.00%
Weighted average interest rate, annual rate			3.54%
Senior Secured Notes | New Credit Agreement, dated May 9, 2017 | Jeffries Finance LLC
Debt Instrument [Line Items]
Total debt		735,500,000
Senior Secured Notes | New Credit Agreement, dated May 9, 2017 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread							2.75%
Revolving Credit Facility | Credit Agreement, dated August 3, 2021
Debt Instrument [Line Items]
Principal amount of debt	$ 125,000,000		$ 125,000,000			$ 125,000,000
Maximum borrowing capacity	$ 125,000,000		$ 125,000,000			$ 125,000,000
Required quarterly principal payment, as a percentage of original principal							0.0025
Period for prepayment premium from closing date							6 months
Prepayment penalty							1.00%
Total debt				$ 0			$ 0		0
Revolving Credit Facility | Credit Agreement, dated August 3, 2021 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread							2.50%
Revolving Credit Facility | New Credit Agreement, dated May 9, 2017
Debt Instrument [Line Items]
Principal amount of debt												$ 35,000,000
Total debt				0			$ 0		0
Revolving Credit Facility | New Credit Agreement, dated May 9, 2017 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread							4.50%
$125 million Prior Incremental Term Loan | Incremental Term Loan Credit Agreement, dated April 21, 2021
Debt Instrument [Line Items]
Principal amount of debt		125,000,000								$ 125,000,000
Total debt		$ 123,800,000		$ 0			$ 0		$ 124,375,000
Weighted average interest rate, annual rate						11.50%
$125 million Prior Incremental Term Loan | Incremental Term Loan Credit Agreement, dated April 21, 2021 | London Interbank Offered Rate (LIBOR)
Debt Instrument [Line Items]
Basis spread							10.50%

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COMMITMENTS AND CONTINGENCIES (Details) - USD ($) $ in Millions	1 Months Ended	3 Months Ended
	Dec. 31, 2019	Mar. 31, 2021	Sep. 30, 2021
Gain Contingencies [Line Items]
Litigation expense	$ 14.0
Expected recovery			$ 7.7
Insurance Settlement
Gain Contingencies [Line Items]
Litigation expense		$ 4.4
Proceeds from insurance settlement, operating		1.9
Proceeds from insurance settlement		$ 9.6
Recovery of direct costs	$ 6.3

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STOCKHOLDERS' EQUITY (Details) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Feb. 28, 2020
Class of Stock [Line Items]
Share repurchases (in shares)	0	0	0	0
February Twenty Twenty Stock Repurchase Program
Class of Stock [Line Items]
Stock repurchase program, authorized amount					$ 10,000,000

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WEIGHTED AVERAGE SHARES OF COMMON STOCK (Details) - shares	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Weighted average shares
Weighted average number of common shares outstanding - basic (in shares)	90,322,000	85,556,000	88,688,000	85,102,000
Potential dilution from equity awards (in shares)	11,037,000	0	10,893,000	0
Weighted average number of common shares outstanding - diluted (in shares)	101,359,000	85,556,000	99,581,000	85,102,000
Anti-dilutive equity awards excluded from computation of earnings per share (in shares)	0	0	0	0

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SHARE-BASED COMPENSATION - Summary of Award Activity (Details) shares in Thousands	9 Months Ended
	Sep. 30, 2021 shares
Stock Options
Outstanding balance at beginning of period (in shares)	10,261
Granted (in shares)	0
Exercised options or vested (in shares)	(2,681)
Canceled or forfeited (in shares)	(7)
Outstanding balance at end of period (in shares)	7,573
Restricted Stock Units
Restricted Stock Units
Outstanding balance at beginning of period (in shares)	4,250
Granted (in shares)	962
Exercised options or vested (in shares)	(1,426)
Canceled or forfeited (in shares)	(52)
Outstanding balance at end of period (in shares)	3,734

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SHARE-BASED COMPENSATION - Narrative (Details) shares in Millions	Sep. 30, 2021 shares
Common Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares)	5.0

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INCOME TAXES (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Income Tax Disclosure [Abstract]
Effective income tax rate	(5.00%)	205.40%	2.00%	4.00%
Statutory federal rate			21.00%	21.00%
Deferred tax assets, valuation allowance	$ 64.3		$ 64.3
Unrecognized tax benefits	$ 1.7		$ 1.7

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SEGMENT INFORMATION - Schedule of Segment Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Revenues
Revenues	$ 168,302	$ 112,098	$ 479,997	$ 264,122
Costs and expenses
Operating expenses	47,121	34,927	133,320	115,428
Research and development	9,598	7,034	26,799	20,958
Depreciation	14,463	16,163	46,571	48,700
Amortization	14,596	18,693	43,680	57,312
Total costs and expenses	113,229	92,360	330,341	286,686
Operating income (loss)	55,073	19,738	149,656	(22,564)
Total assets
Total assets	1,466,043		1,466,043		$ 1,477,179
Games
Revenues
Revenues	95,833	57,241	271,321	135,384
Costs and expenses
Cost of revenues	19,178	9,975	54,834	27,552
Operating expenses	16,711	13,078	48,871	50,597
Research and development	6,445	5,003	17,966	14,819
Depreciation	12,495	14,777	41,122	44,349
Amortization	10,805	14,838	32,464	45,738
Total costs and expenses	65,634	57,671	195,257	183,055
Operating income (loss)	30,199	(430)	76,064	(47,671)
Total assets
Total assets	876,842		876,842		811,523
Games | Gaming operations
Revenues
Revenues	71,580	46,968	202,941	106,513
Costs and expenses
Cost of revenues	5,675	4,245	15,776	10,471
Games | Gaming equipment and systems
Revenues
Revenues	24,220	10,229	68,298	28,795
Costs and expenses
Cost of revenues	13,503	5,730	39,058	16,625
Games | Gaming other
Revenues
Revenues	33	44	82	76
Costs and expenses
Cost of revenues	0	0	0	456
FinTech
Revenues
Revenues	72,469	54,857	208,676	128,738
Costs and expenses
Cost of revenues	8,273	5,568	25,137	16,736
Operating expenses	30,410	21,850	84,449	64,831
Research and development	3,153	2,030	8,833	6,138
Depreciation	1,968	1,387	5,449	4,352
Amortization	3,791	3,855	11,216	11,574
Total costs and expenses	47,595	34,690	135,084	103,631
Operating income (loss)	24,874	20,167	73,592	25,107
Total assets
Total assets	589,201		589,201		$ 665,656
FinTech | Financial access services
Revenues
Revenues	46,421	33,979	129,973	80,986
Costs and expenses
Cost of revenues	1,830	1,161	4,863	5,227
FinTech | Software and other
Revenues
Revenues	17,024	14,630	49,874	31,748
Costs and expenses
Cost of revenues	1,063	859	3,196	2,057
FinTech | Hardware
Revenues
Revenues	9,024	6,248	28,829	16,004
Costs and expenses
Cost of revenues	$ 5,380	$ 3,548	$ 17,078	$ 9,452

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SEGMENT INFORMATION - Narrative (Details)	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Five largest customers | Customer risk | Revenue from Contract with Customer
Revenue, Major Customer [Line Items]
Concentration risk	16.00%	17.00%	16.00%	16.00%