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Segment Information (Notes)
3 Months Ended
Sep. 28, 2012
Segment Reporting [Abstract]  
Segment Information
SEGMENT INFORMATION
The Company manages its business primarily on a geographical basis. Accordingly, the Company determined its operating and reporting segments, which are generally based on the location of its sales and service employees generating revenue, to be the Americas, Europe, and Asia-Pacific operations. The Americas segment includes both North and South America. The Europe segment ("EMEA") includes European countries, as well as the Middle East and Africa. The Asia-Pacific segment ("APJ") includes Australia, Japan, and all other Asian countries.
The Company's operating segments are determined based upon several criteria including: the Company's internal organizational structure; the manner in which the Company's operations are managed; the criteria used by the Company's Chief Executive Officer, the Chief Operating Decision Maker (“CODM”), to evaluate segment performance; and the availability of separate financial information. The accounting policies of the various segments are the same as those described in Note 3. Summary of Significant Accounting Policies of this Form 10-Q and in Note 2 of the Consolidated Financial Statements in the Company's fiscal year 2012 Annual Report on Form 10-K.
The Company's CODM evaluates the performance of its operating segments based on revenue and operating profit (loss). Revenues are generally based on the location of its sales and service employees generating revenues. Operating profit (loss) for each segment includes related cost of sales and operating expenses directly attributable to the segment. A significant portion of the segments’ expenses arise from shared services and infrastructure that the Company has historically provided to the segments in order to realize economies of scale and to efficiently use resources. These expenses, collectively called corporate charges, include costs of centralized research and development, legal, accounting, information technology services, treasury and other corporate infrastructure expenses. These corporate charges are allocated to the segments and are reassessed on an annual basis. The allocations have been determined on a basis that the Company considers to be a reasonable reflection of the utilization of services provided to or benefits received by the segments. The Company does not include intercompany transfers between segments for management reporting purposes.
Segment Results
Summary information by operating segment for the three months ended September 28, 2012 and September 30, 2011 is as follows (in thousands):
 
 
Three Months Ended
 
 
 
September 28, 2012
 
September 30, 2011
 
Total revenue
 
 
 
 
 
Americas
 
$
123,385

 
$
112,392

 
APJ
 
44,434

 
40,106

 
EMEA
 
25,062

 
26,397

 
Total revenue
 
$
192,881

 
$
178,895

 
 
 
 
 
 
 
Product revenue
 
 
 
 
 
Americas
 
$
101,642

 
$
89,056

 
APJ
 
26,821

 
21,801

 
EMEA
 
17,852

 
18,095

 
Total product revenue
 
$
146,315

 
$
128,952

 
 
 
 
 
 
 
Service revenue
 
 
 
 
 
Americas
 
$
21,743

 
$
23,336

 
APJ
 
17,613

 
18,305

 
EMEA
 
7,210

 
8,302

 
Total service revenue
 
$
46,566

 
$
49,943

 
 
 
 
 
 
 
Operating income (loss)
 
 
 
 
 
Americas
 
$
1,576

 
$
(133
)
 
APJ
 
(1,411
)
 
78

 
EMEA
 
(7,158
)
 
(2,313
)
 
Total operating loss
 
$
(6,993
)
 
$
(2,368
)
 

The Company derives the results of the business segments directly from its internal management reporting system. The presentation of our revenue for segment information purposes differs from the accompanying unaudited condensed consolidated statements of operations. The segment information is presented on the basis which the Company's CODM evaluates the performance of its operating segments. The combined product and service revenue is allocated to product and service revenue on a contractual basis for segment information purposes.
The Company's assets are located primarily in the United States and are not allocated to any specific region. The Company does not measure the performance of its geographic regions on any asset-based metrics. Therefore, geographic information is presented only for revenue and operating profit (loss).
Customer information
For the three months ended September 28, 2012, one customer from the Americas segment accounted for approximately 18% of the Company's revenue and various agencies of the United States government (collectively, U.S. government) accounted for approximately 14% of the Company's revenue. For the three months ended September 30, 2011, a customer from the Americas segment accounted for approximately 18% of the Company's revenue.
At September 28, 2012, a customer from the Americas segment accounted for approximately 16% of the Company's accounts receivable and another customer from the EMEA segment accounted for approximately 12% of the Company's accounts receivable. At June 29, 2012, one customer from the Americas segment accounted for approximately 28% of the Company's accounts receivable.
Geographic Information
International sales to Japan, the only single foreign country which accounted for 10% or more of revenues, were $36.3 million or 19% and $33.3 million or 19% of revenues for the three months ended September 28, 2012 and September 30, 2011, respectively.