Stock-based Compensation (Tables)

3 Months Ended

Mar. 31, 2024

Share-Based Payment Arrangement [Abstract]

Weighted Average Assumptions Utilized

The weighted-average assumptions utilized to determine the weighted-average fair value of options are presented in the following table:

	Three Months Ended March 31,
	2024			2023
Weighted-average fair value of options granted during the period	$	—		$	1.75
Risk-free interest rate		—		3.4 - 4.8%
Expected volatility		0.0	%	47.9 - 55.5%
Expected dividend yield		—			—

Summary of Stock-based Compensation Expense

The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three months ended March 31, 2024 and 2023:

	Three Months Ended March 31,
	2024		2023
	(in thousands)
Stock-based compensation:
Cost of subscription and support revenue	$	106	$	138
Cost of professional services and other revenue		40		100
Research and development		315		688
Sales and marketing		354		1,169
General and administrative		1,398		1,448
	$	2,213	$	3,543

Summary of Stock Option Activity

The following is a summary of the stock option activity during the three months ended March 31, 2024.

	Number of Shares			Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (In Years)		Aggregate Intrinsic Value (1)
Outstanding at December 31, 2023		2,247,951		$	7.73	7.11		$	—
Granted		—			—
Exercised		—			—				—
Canceled		(13,877	)		14.56
Outstanding at March 31, 2024		2,234,074		$	7.69		6.80		—
Exercisable at March 31, 2024		1,276,925		$	8.09		5.21	$	—

(1)The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on March 31, 2024 of $1.94 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.

Restricted Stock Units Activity

The following table summarizes the restricted stock unit activity for our service-based awards (“S-RSU”) and our performance-based awards (“P-RSU”) during the three months ended March 31, 2024:

	S-RSU Shares			Weighted Average Grant Date Fair Value		P-RSU Shares			Weighted Average Grant Date Fair Value		Total RSU Shares			Weighted Average Grant Date Fair Value
Unvested at December 31, 2023		5,102,268		$	6.04		517,170		$	4.54		5,619,438		$	5.90
Granted		391,021			2.02		—			—		391,021			2.02
Vested and issued		(865,072	)		6.14		—			—		(865,072	)		6.14
Canceled		(595,286	)		6.06		(17,186	)		18.33		(612,472	)		6.40
Unvested at March 31, 2024		4,032,931		$	5.62		499,984		$	4.06		4,532,915		$	5.45