Consolidated Statements of Operations - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Revenue:
Revenue	$ 201,187	$ 211,008	$ 211,093
Cost of revenue:
Cost of revenue	77,353	77,073	73,028
Gross profit	123,834	133,935	138,065
Operating expenses:
Research and development	37,202	33,524	31,718
Sales and marketing	72,410	73,997	71,177
General and administrative	35,556	32,550	29,261
Merger-related	307	747	300
Other expense (benefit)	0	1,149	(1,965)
Total operating expenses	145,475	141,967	130,491
(Loss) income from operations	(21,641)	(8,032)	7,574
Other (expense) income, net
Interest income	176	103	5
Interest expense	(26)	0	0
Other expense, net	(230)	(1,138)	(1,380)
Total other (expense) income, net	(80)	(1,035)	(1,375)
(Loss) income before income taxes	(21,721)	(9,067)	6,199
Provision (benefit) for income taxes	1,165	(52)	802
Net (loss) income	$ (22,886)	$ (9,015)	$ 5,397
Net (loss) income per share
Basic	$ (0.53)	$ (0.22)	$ 0.13
Diluted	$ (0.53)	$ (0.22)	$ 0.13
Weighted-average number of common shares used in computing net (loss) income per share
Basic	43,128	41,831	40,717
Diluted	43,128	41,831	42,200
Subscription and Support Revenue [Member]
Revenue:
Revenue	$ 192,461	$ 204,091	$ 198,929
Cost of revenue:
Cost of revenue	68,244	69,935	62,773
Professional Services and Other Revenue [Member]
Revenue:
Revenue	8,726	6,917	12,164
Cost of revenue:
Cost of revenue	$ 9,109	$ 7,138	$ 10,255