Revenue Recognition (Tables)

6 Months Ended

Jun. 30, 2021

Revenue Recognition

Disaggregation of Revenue from Contracts with Clients

The following tables present the disaggregation of revenue from contracts with our clients:

Revenue by Performance Obligation

	For the Three Months Ended June 30,				For the Six Months Ended June 30,
	2021		2020		2021		2020
	(in thousands)
Selling services	$	45,609	$	46,545	$	89,937	$	95,718
Professional services		698		1,093		1,393		2,034
Total revenue	$	46,307	$	47,638	$	91,330	$	97,752

Revenue by Geography

Revenue for each geography generally reflects commissions earned from sales of service contracts managed from revenue delivery centers in that geography and subscription sales and professional services to deploy the Company’s solutions. Predominantly all the service contracts sold and managed by the revenue delivery centers relate to end customers located in the same geography. All NALA revenue represents revenue generated within the U.S.

	For the Three Months Ended June 30,				For the Six Months Ended June 30,
	2021		2020		2021		2020
	(in thousands)
NALA	$	25,515	$	27,558	$	50,849	$	56,031
EMEA		13,318		12,846		26,087		26,853
APJ		7,474		7,234		14,394		14,868
Total revenue	$	46,307	$	47,638	$	91,330	$	97,752

Revenue by Contract Pricing

	For the Three Months Ended June 30,				For the Six Months Ended June 30,
	2021		2020		2021		2020
	(in thousands)
Variable consideration	$	34,138	$	33,813	$	67,349	$	70,179
Fixed consideration		12,169		13,825		23,981		27,573
Total revenue	$	46,307	$	47,638	$	91,330	$	97,752