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Capital and reserves - Summary of Equity Attributed to Owners of The Parent - Movements in Other Reserves and Retained Earnings (Details) - GBP (£)
£ in Millions
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Disclosure of reserves within equity [line items]      
Balance, beginning £ 52,934 £ 75,710 £ 67,401
Comprehensive income and expense      
Profit/(loss) for the year 3,181 (14,189) 6,846
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations (195) (4,049) 8,923
– reclassified and reported in profit for the year 0 552 5
– net investment hedges - net fair value gains/(losses) on derivatives 20 236 (578)
– net investment hedges - differences on exchange on borrowings 17 9 (21)
Cash flow hedges      
– net fair value gains/(losses) 65 59 81
– reclassified and reported in profit for the year 36 12 101
Investments held at fair value      
– net fair value (losses)/gains 0 (6) 6
Associates      
– share of OCI, net of tax (13) (107) 6
differences on exchange reclassified to profit or loss 43 0 0
Retirement benefit schemes      
– surplus recognition (14) 24 (39)
Associates – share of OCI, net of tax 33 (5) 19
Employee share options      
value of employee services 70 71 81
treasury shares used for share option schemes     0
Dividends and other appropriations      
– ordinary shares (5,209) (5,071) (4,915)
Purchase of own shares      
– held in employee share ownership trusts (94) (110) (80)
share buy-back programme (698)   (2,012)
Treasury shares cancelled 0    
Perpetual hybrid bonds      
coupons paid (56) (58) (59)
tax on coupons paid 14 14 11
Non-controlling interests – acquisitions     (1)
Other movements 18 22 (4)
Balance, ending 49,995 52,934 75,710
Translation reserve      
Disclosure of reserves within equity [line items]      
Balance, beginning (1,470) 2,200 (6,427)
Comprehensive income and expense      
Profit/(loss) for the year 0 0 0
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations (193) (4,007) 8,920
– reclassified and reported in profit for the year 0 552 5
– net investment hedges - net fair value gains/(losses) on derivatives 20 236 (578)
– net investment hedges - differences on exchange on borrowings 17 9 (21)
Cash flow hedges      
– net fair value gains/(losses) 0 0 0
– reclassified and reported in profit for the year 0 0 0
– tax on net fair value (gains)/losses in respect of cash flow hedges 0 0 0
Investments held at fair value      
– net fair value (losses)/gains 0 0 0
Associates      
– share of OCI, net of tax (32) (165) 6
differences on exchange reclassified to profit or loss 43    
Retirement benefit schemes      
– net actuarial losses 0 0 0
– surplus recognition 0 0 0
– tax on actuarial gains (losses) in respect of subsidiaries 0 0 0
Associates – share of OCI, net of tax 0 0 0
Other changes in equity      
Cash flow hedges reclassified and reported in total assets 0 0 0
Employee share options      
value of employee services 0 0 0
treasury shares used for share option schemes 0 0 0
Dividends and other appropriations      
– ordinary shares 0 0 0
Purchase of own shares      
Treasury shares cancelled 0    
Perpetual hybrid bonds      
coupons paid 0 0 0
tax on coupons paid 0 0 0
Non-controlling interests – acquisitions     0
Reclassification of equity related to assets held-for-sale   (295) 295
Other movements 0 0 0
Balance, ending (1,615) (1,470) 2,200
Translation reserve | held in employee share 
ownership trusts      
Purchase of own shares      
– held in employee share ownership trusts 0 0 0
Translation reserve | Held in treasury      
Purchase of own shares      
share buy-back programme 0   0
Hedging reserve      
Disclosure of reserves within equity [line items]      
Balance, beginning (194) (327) (363)
Comprehensive income and expense      
Profit/(loss) for the year 0 0 0
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations 0 0 0
– reclassified and reported in profit for the year 0 0 0
– net investment hedges - net fair value gains/(losses) on derivatives 0 0 0
– net investment hedges - differences on exchange on borrowings 0 0 0
Cash flow hedges      
– net fair value gains/(losses) 65 59 81
– reclassified and reported in profit for the year 36 12 101
– tax on net fair value (gains)/losses in respect of cash flow hedges (23) (23) (17)
Investments held at fair value      
– net fair value (losses)/gains 0 0 0
Associates      
– share of OCI, net of tax 19 58 0
differences on exchange reclassified to profit or loss 0    
Retirement benefit schemes      
– net actuarial losses 0 0 0
– surplus recognition 0 0 0
– tax on actuarial gains (losses) in respect of subsidiaries 0 0 0
Associates – share of OCI, net of tax 0 0 0
Other changes in equity      
Cash flow hedges reclassified and reported in total assets 13 27 (129)
Employee share options      
value of employee services 0 0 0
treasury shares used for share option schemes 0 0 0
Dividends and other appropriations      
– ordinary shares 0 0 0
Purchase of own shares      
Treasury shares cancelled 0    
Perpetual hybrid bonds      
coupons paid 0 0 0
tax on coupons paid 0 0 0
Non-controlling interests – acquisitions     0
Reclassification of equity related to assets held-for-sale   0 0
Other movements 0 0 0
Balance, ending (84) (194) (327)
Hedging reserve | held in employee share 
ownership trusts      
Purchase of own shares      
– held in employee share ownership trusts 0 0 0
Hedging reserve | Held in treasury      
Purchase of own shares      
share buy-back programme 0   0
Fair value reserve      
Disclosure of reserves within equity [line items]      
Balance, beginning 18 30 6
Comprehensive income and expense      
Profit/(loss) for the year 0 0 0
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations 0 0 0
– reclassified and reported in profit for the year 0 0 0
– net investment hedges - net fair value gains/(losses) on derivatives 0 0 0
– net investment hedges - differences on exchange on borrowings 0 0 0
Cash flow hedges      
– net fair value gains/(losses) 0 0 0
– reclassified and reported in profit for the year 0 0 0
– tax on net fair value (gains)/losses in respect of cash flow hedges 0 0 0
Investments held at fair value      
– net fair value (losses)/gains (6) (6) 6
Associates      
– share of OCI, net of tax 0 0 0
differences on exchange reclassified to profit or loss 0    
Retirement benefit schemes      
– net actuarial losses 0 0 0
– surplus recognition 0 0 0
– tax on actuarial gains (losses) in respect of subsidiaries 0 0 0
Associates – share of OCI, net of tax 33 (6) 18
Other changes in equity      
Cash flow hedges reclassified and reported in total assets 0 0 0
Employee share options      
value of employee services 0 0 0
treasury shares used for share option schemes 0 0 0
Dividends and other appropriations      
– ordinary shares 0 0 0
Purchase of own shares      
Treasury shares cancelled 0    
Perpetual hybrid bonds      
coupons paid 0 0 0
tax on coupons paid 0 0 0
Non-controlling interests – acquisitions     0
Reclassification of equity related to assets held-for-sale   0 0
Other movements 0 0 0
Balance, ending 45 18 30
Fair value reserve | held in employee share 
ownership trusts      
Purchase of own shares      
– held in employee share ownership trusts 0 0 0
Fair value reserve | Held in treasury      
Purchase of own shares      
share buy-back programme 0   0
Revaluation reserve      
Disclosure of reserves within equity [line items]      
Balance, beginning 179 179 179
Comprehensive income and expense      
Profit/(loss) for the year 0 0 0
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations 0 0 0
– reclassified and reported in profit for the year 0 0 0
– net investment hedges - net fair value gains/(losses) on derivatives 0 0 0
– net investment hedges - differences on exchange on borrowings 0 0 0
Cash flow hedges      
– net fair value gains/(losses) 0 0 0
– reclassified and reported in profit for the year 0 0 0
– tax on net fair value (gains)/losses in respect of cash flow hedges 0 0 0
Investments held at fair value      
– net fair value (losses)/gains 0 0 0
Associates      
– share of OCI, net of tax 0 0 0
differences on exchange reclassified to profit or loss 0    
Retirement benefit schemes      
– net actuarial losses 0 0 0
– surplus recognition 0 0 0
– tax on actuarial gains (losses) in respect of subsidiaries 0 0 0
Associates – share of OCI, net of tax 0 0 0
Other changes in equity      
Cash flow hedges reclassified and reported in total assets 0 0 0
Employee share options      
value of employee services 0 0 0
treasury shares used for share option schemes 0 0 0
Dividends and other appropriations      
– ordinary shares 0 0 0
Purchase of own shares      
Treasury shares cancelled 0    
Perpetual hybrid bonds      
coupons paid 0 0 0
tax on coupons paid 0 0 0
Non-controlling interests – acquisitions     0
Reclassification of equity related to assets held-for-sale   0 0
Other movements 0 0 0
Balance, ending 179 179 179
Revaluation reserve | held in employee share 
ownership trusts      
Purchase of own shares      
– held in employee share ownership trusts 0 0 0
Revaluation reserve | Held in treasury      
Purchase of own shares      
share buy-back programme 0   0
Other      
Disclosure of reserves within equity [line items]      
Balance, beginning 573 573 573
Comprehensive income and expense      
Profit/(loss) for the year 0 0 0
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations 0 0 0
– reclassified and reported in profit for the year 0 0 0
– net investment hedges - net fair value gains/(losses) on derivatives 0 0 0
– net investment hedges - differences on exchange on borrowings 0 0 0
Cash flow hedges      
– net fair value gains/(losses) 0 0 0
– reclassified and reported in profit for the year 0 0 0
– tax on net fair value (gains)/losses in respect of cash flow hedges 0 0 0
Investments held at fair value      
– net fair value (losses)/gains 0 0 0
Associates      
– share of OCI, net of tax 0 0 0
differences on exchange reclassified to profit or loss 0    
Retirement benefit schemes      
– net actuarial losses 0 0 0
– surplus recognition 0 0 0
– tax on actuarial gains (losses) in respect of subsidiaries 0 0 0
Associates – share of OCI, net of tax 0 0 0
Other changes in equity      
Cash flow hedges reclassified and reported in total assets 0 0 0
Employee share options      
value of employee services 0 0 0
treasury shares used for share option schemes 0 0 0
Dividends and other appropriations      
– ordinary shares 0 0 0
Purchase of own shares      
Treasury shares cancelled 0    
Perpetual hybrid bonds      
coupons paid 0 0 0
tax on coupons paid 0 0 0
Non-controlling interests – acquisitions     0
Reclassification of equity related to assets held-for-sale   0 0
Other movements 0 0 0
Balance, ending 573 573 573
Other | held in employee share 
ownership trusts      
Purchase of own shares      
– held in employee share ownership trusts 0 0 0
Other | Held in treasury      
Purchase of own shares      
share buy-back programme 0   0
Total other reserves      
Disclosure of reserves within equity [line items]      
Balance, beginning (894) 2,655 (6,032)
Comprehensive income and expense      
Profit/(loss) for the year 0 0 0
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations (193) (4,007) 8,920
– reclassified and reported in profit for the year 0 552 5
– net investment hedges - net fair value gains/(losses) on derivatives 20 236 (578)
– net investment hedges - differences on exchange on borrowings 17 9 (21)
Cash flow hedges      
– net fair value gains/(losses) 65 59 81
– reclassified and reported in profit for the year 36 12 101
– tax on net fair value (gains)/losses in respect of cash flow hedges (23) (23) (17)
Investments held at fair value      
– net fair value (losses)/gains (6) (6) 6
Associates      
– share of OCI, net of tax (13) (107) 6
differences on exchange reclassified to profit or loss 43    
Retirement benefit schemes      
– net actuarial losses 0 0 0
– surplus recognition 0 0 0
– tax on actuarial gains (losses) in respect of subsidiaries 0 0 0
Associates – share of OCI, net of tax 33 (6) 18
Other changes in equity      
Cash flow hedges reclassified and reported in total assets 13 27 (129)
Employee share options      
value of employee services 0 0 0
treasury shares used for share option schemes 0 0 0
Dividends and other appropriations      
– ordinary shares 0 0 0
Purchase of own shares      
Treasury shares cancelled 0    
Perpetual hybrid bonds      
coupons paid 0 0 0
tax on coupons paid 0 0 0
Non-controlling interests – acquisitions     0
Reclassification of equity related to assets held-for-sale   (295) 295
Other movements 0 0 0
Balance, ending (902) (894) 2,655
Total other reserves | held in employee share 
ownership trusts      
Purchase of own shares      
– held in employee share ownership trusts 0 0 0
Total other reserves | Held in treasury      
Purchase of own shares      
share buy-back programme 0   0
Retained earnings - Treasury shares      
Disclosure of reserves within equity [line items]      
Balance, beginning (7,096) (7,116) (5,122)
Comprehensive income and expense      
Profit/(loss) for the year 0 0 0
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations 0 0 0
– reclassified and reported in profit for the year 0 0 0
– net investment hedges - net fair value gains/(losses) on derivatives 0 0 0
– net investment hedges - differences on exchange on borrowings 0 0 0
Cash flow hedges      
– net fair value gains/(losses) 0 0 0
– reclassified and reported in profit for the year 0 0 0
– tax on net fair value (gains)/losses in respect of cash flow hedges 0 0 0
Investments held at fair value      
– net fair value (losses)/gains 0 0 0
Associates      
– share of OCI, net of tax 0 0 0
differences on exchange reclassified to profit or loss 0    
Retirement benefit schemes      
– net actuarial losses 0 0 0
– surplus recognition 0 0 0
– tax on actuarial gains (losses) in respect of subsidiaries 0 0 0
Associates – share of OCI, net of tax 0 0 0
Other changes in equity      
Cash flow hedges reclassified and reported in total assets 0 0 0
Employee share options      
value of employee services 0 0 0
treasury shares used for share option schemes 8 14 14
Dividends and other appropriations      
– ordinary shares 0 0 0
Purchase of own shares      
Treasury shares cancelled 2,685    
Perpetual hybrid bonds      
coupons paid 0 0 0
tax on coupons paid 0 0 0
Non-controlling interests – acquisitions     0
Reclassification of equity related to assets held-for-sale   0 0
Other movements 89 116 84
Balance, ending (4,408) (7,096) (7,116)
Retained earnings - Treasury shares | held in employee share 
ownership trusts      
Purchase of own shares      
– held in employee share ownership trusts (94) (110) (80)
Retained earnings - Treasury shares | Held in treasury      
Purchase of own shares      
share buy-back programme 0   (2,012)
Retained earnings - Other      
Disclosure of reserves within equity [line items]      
Balance, beginning 31,627 51,197 49,334
Comprehensive income and expense      
Profit/(loss) for the year 3,068 (14,367) 6,666
Foreign currency translation and hedges of net investments in foreign operations      
– differences on exchange from translation of foreign operations 0 0 0
– reclassified and reported in profit for the year 0 0 0
– net investment hedges - net fair value gains/(losses) on derivatives 0 0 0
– net investment hedges - differences on exchange on borrowings 0 0 0
Cash flow hedges      
– net fair value gains/(losses) 0 0 0
– reclassified and reported in profit for the year 0 0 0
– tax on net fair value (gains)/losses in respect of cash flow hedges 0 0 0
Investments held at fair value      
– net fair value (losses)/gains 0 0 0
Associates      
– share of OCI, net of tax 0 0 0
differences on exchange reclassified to profit or loss 0    
Retirement benefit schemes      
– net actuarial losses (19) (106) 316
– surplus recognition (14) 24 (39)
– tax on actuarial gains (losses) in respect of subsidiaries (1) 30 (95)
Associates – share of OCI, net of tax 0 1 1
Other changes in equity      
Cash flow hedges reclassified and reported in total assets 0 0 0
Employee share options      
value of employee services 70 71 81
treasury shares used for share option schemes (8) (14) (15)
Dividends and other appropriations      
– ordinary shares (5,209) (5,071) (4,915)
Purchase of own shares      
Treasury shares cancelled (2,685)    
Perpetual hybrid bonds      
coupons paid (56) (58) (59)
tax on coupons paid 14 14 11
Non-controlling interests – acquisitions     (1)
Reclassification of equity related to assets held-for-sale   0 0
Other movements (71) (94) (88)
Balance, ending 26,018 31,627 51,197
Retained earnings - Other | held in employee share 
ownership trusts      
Purchase of own shares      
– held in employee share ownership trusts 0 £ 0 0
Retained earnings - Other | Held in treasury      
Purchase of own shares      
share buy-back programme £ (698)   £ 0