Segment and Geographical Information (Tables)

9 Months Ended

Sep. 30, 2022

Segment Reporting [Abstract]

Revenues and Cost of Revenues for Company's Reportable Segments

Revenues and cost of revenues for the three months ended September 30, 2022 and 2021, respectively, for each of the reportable segments, are as follows:

	Three months ended September 30, 2022
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	116,198	$	22,820	$	56,035	$	166,298	$	361,351
Cost of revenues(1)	75,041		17,119		32,363		105,939		230,462
Gross profit(1)	$	41,157	$	5,701	$	23,672	$	60,359	$	130,889
Operating expenses									80,778
Foreign exchange gain, interest expense and other income, net									1,323
Income tax expense									12,447
Gain from equity-method investment									108
Net income									$	39,095

(1) Exclusive of depreciation and amortization expense.

	Three months ended September 30, 2021
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	98,008	$	27,341	$	44,513	$	120,463	$	290,325
Cost of revenues(1)	61,490		17,057		23,660		75,536		177,743
Gross profit(1)	$	36,518	$	10,284	$	20,853	$	44,927	$	112,582
Operating expenses									70,144
Loss on settlement of convertible notes, foreign exchange gain, interest expense and other income, net									(11,763)
Income tax expense									4,196
Gain from equity-method investment									28
Net income									$	26,507

(1) Exclusive of depreciation and amortization expense.

Revenues and cost of revenues for the nine months ended September 30, 2022 and 2021, respectively, for each of the reportable segments, are as follows:

	Nine months ended September 30, 2022
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	328,021	$	72,027	$	160,655	$	476,638	$	1,037,341
Cost of revenues(1)	210,768		52,464		92,790		303,163		659,185
Gross profit(1)	$	117,253	$	19,563	$	67,865	$	173,475	$	378,156
Operating expenses									236,989
Foreign exchange gain, interest expense and other income, net									4,361
Income tax expense									34,774
Gain from equity-method investment									365
Net income									$	111,119

(1) Exclusive of depreciation and amortization expense.

	Nine months ended September 30, 2021
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	283,887	$	85,856	$	122,871	$	334,190	$	826,804
Cost of revenues(1)	176,942		52,133		66,850		211,340		507,265
Gross profit(1)	$	106,945	$	33,723	$	56,021	$	122,850	$	319,539
Operating expenses									199,716
Loss on settlement of convertible notes, foreign exchange gain, interest expense and other income, net									(11,345)
Income tax expense									22,019
Net income									$	86,459

(1) Exclusive of depreciation and amortization expense.

Revenues, net by service type, were as follows:

	Three months ended September 30,				Nine months ended September 30,
	2022		2021		2022		2021
Digital operations and solutions(1)	$	195,053	$	169,862	$	560,703	$	492,614
Analytics services	166,298		120,463		476,638		334,190
Revenues, net	$	361,351	$	290,325	$	1,037,341	$	826,804

(1) Digital operations and solutions include revenues of the Company’s Insurance, Healthcare and Emerging Business reportable segments. Refer to the reportable segment disclosure above.

Revenues Based on Geographical Information

The Company attributes the revenues to regions based upon the location of its customers.

	Three months ended September 30,				Nine months ended September 30,
	2022		2021		2022		2021
Revenues, net
United States	$	310,652	$	249,726	$	891,551	$	709,382
Non-United States
United Kingdom	34,131		27,433		98,994		78,359
Rest of World	16,568		13,166		46,796		39,063
Total Non-United States	50,699		40,599		145,790		117,422
Revenues, net	$	361,351	$	290,325	$	1,037,341	$	826,804

Long-lived Assets Based on Geographical Information

Long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets were as follows:

	As of
	September 30, 2022		December 31, 2021
Long-lived assets
India	$	58,969	$	79,604
United States	55,825		50,095
Philippines	18,899		22,011
Rest of World	8,206		10,990
Long-lived assets	$	141,899	$	162,700