Segment and Geographical Information (Tables)

6 Months Ended

Jun. 30, 2020

Segment Reporting [Abstract]

Revenues and Cost of Revenues for Company's Reportable Segments

Revenues and cost of revenues for the three months ended June 30, 2020 and 2019, respectively, for each of the reportable segments, are as follows:

	Three months ended June 30, 2020
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	81,281	$	24,978	$	34,535	$	81,679	$	222,473
Cost of revenues(1)	59,113		19,640		22,416		57,232		158,401
Gross profit(1)	$	22,168	$	5,338	$	12,119	$	24,447	$	64,072
Operating expenses									54,206
Foreign exchange gain, interest expense and other income, net									2,701
Income tax expense									4,072
Loss from equity-method investment									66
Net income									$	8,429

⁽¹⁾ Exclusive of depreciation and amortization expense.

	Three months ended June 30, 2019
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	85,581	$	21,730	$	48,327	$	87,871	$	243,509
Cost of revenues(1)	59,414		17,749		27,852		57,431		162,446
Gross profit(1)	$	26,167	$	3,981	$	20,475	$	30,440	$	81,063
Operating expenses									67,207
Foreign exchange gain, interest expense and other income, net									1,440
Income tax expense									2,670
Loss from equity-method investment									62
Net income									$	12,564

⁽¹⁾ Exclusive of depreciation and amortization expense.

Revenues and cost of revenues for the six months ended June 30, 2020 and 2019, respectively, for each of the reportable

segments, are as follows:

	Six months ended June 30, 2020
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	165,020	$	52,007	$	77,326	$	174,110	$	468,463
Cost of revenues(1)	118,078		39,233		47,898		115,848		321,057
Gross profit(1)	$	46,942	$	12,774	$	29,428	$	58,262	$	147,406
Operating expenses									110,053
Foreign exchange gain, interest expense and other income, net									3,535
Income tax expense									9,927
Loss from equity-method investment									121
Net income									$	30,840

⁽¹⁾ Exclusive of depreciation and amortization expense.

	Six months ended June 30, 2019
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	166,867	$	43,978	$	97,405	$	174,832	$	483,082
Cost of revenues(1)	114,657		35,551		55,145		114,333		319,686
Gross profit(1)	$	52,210	$	8,427	$	42,260	$	60,499	$	163,396
Operating expenses									132,679
Foreign exchange gain, interest expense and other income, net									3,541
Income tax expense									6,870
Loss from equity-method investment									129
Net income									$	27,259

⁽¹⁾ Exclusive of depreciation and amortization expense.

Revenues, net by service type, were as follows:

	Three months ended June 30,				Six months ended June 30,
	2020		2019		2020		2019
BPM and related services(1)	$	140,794	$	155,638	$	294,353	$	308,250
Analytics services	81,679		87,871		174,110		174,832
Revenues, net	$	222,473	$	243,509	$	468,463	$	483,082

⁽¹⁾ BPM and related services include revenues of the Company's Insurance, Healthcare and Emerging Business operating segments. Refer to the reportable segment disclosure above.

Revenues Based on Geographical Information

The Company attributes the revenues to regions based upon the location of its customers.

	Three months ended June 30,				Six months ended June 30,
	2020		2019		2020		2019
Revenues, net
United States	$	189,032	$	197,901	$	396,912	$	394,005
Non-United States
United Kingdom	18,830		30,155		42,108		59,256
Rest of World	14,611		15,453		29,443		29,821
Total Non-United States	33,441		45,608		71,551		89,077
Revenues, net	$	222,473	$	243,509	$	468,463	$	483,082

Long-lived Assets Based on Geographical Information

Long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets were as follows:

	As of
	June 30, 2020		December 31, 2019
Long-lived assets
India	$	101,073	$	78,244
United States	50,121		52,375
Philippines	28,558		26,006
Rest of World	8,885		8,913
Long-lived assets	$	188,637	$	165,538