Segment and Geographical Information (Tables)

3 Months Ended

Mar. 31, 2020

Segment Reporting [Abstract]

Revenues and Cost of Revenues for Company's Reportable Segments

	Three months ended March 31, 2020
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	83,739	$	27,029	$	42,791	$	92,431	$	245,990
Cost of revenues(1)	58,965		19,593		25,482		58,616		162,656
Gross profit(1)	$	24,774	$	7,436	$	17,309	$	33,815	$	83,334
Operating expenses									55,847
Foreign exchange gain, interest expense and other income, net									834
Income tax expense									5,855
Loss from equity-method investment									55
Net income									$	22,411

	Three months ended March 31, 2019
	Insurance		Healthcare		Emerging Business		Analytics		Total
Revenues, net	$	81,286	$	22,248	$	49,078	$	86,961	$	239,573
Cost of revenues(1)	55,243		17,802		27,293		56,902		157,240
Gross profit(1)	$	26,043	$	4,446	$	21,785	$	30,059	$	82,333
Operating expenses									65,472
Foreign exchange gain, interest expense and other income, net									2,101
Income tax expense									4,200
Loss from equity-method investment									67
Net income									$	14,695

⁽¹⁾ Exclusive of depreciation and amortization expense.

Revenues, net by service type, were as follows:

	Three months ended March 31,
	2020		2019
BPM and related services(1)	$	153,559	$	152,612
Analytics services	92,431		86,961
Revenues, net	$	245,990	$	239,573

⁽¹⁾ BPM and related services include revenues of the Company's Insurance, Healthcare and Emerging Business operating segments. Refer to the reportable segment disclosure above.

Revenues Based on Geographical Information

The Company attributes the revenues to regions based upon the location of its customers.

	Three months ended March 31,
	2020		2019
Revenues, net
United States	$	207,880	$	196,104
Non-United States
United Kingdom	23,278		29,101
Rest of World	14,832		14,368
Total Non-United States	38,110		43,469
Revenues, net	$	245,990	$	239,573

Property, Plant and Equipment based on Geographical Information

Long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets were as follows:

	As of
	March 31, 2020		December 31, 2019
Long-lived assets
India	$	99,385	$	78,244
United States	52,772		52,375
Philippines	27,350		26,006
Rest of World	10,946		8,913
Long-lived assets	$	190,453	$	165,538