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Segment and Geographical Information (Tables)

12 Months Ended

Dec. 31, 2019

Revenues and Cost of Revenues for Company's Reportable Segments

Revenues and cost of revenues for each of the years ended December 31, 2019, 2018 and 2017, for each of the reportable segments, are as follows:



	Year ended December 31, 2019
	Insurance		Healthcare		TT&L		F&A		All Other		Analytics		Total

Revenues, net	$	294,159	$	90,589	$	68,010	$	106,580	$	74,679	$	357,329	$	991,346
Cost of revenues⁽¹⁾	199,678		73,650		38,736		63,317		48,864		231,245		655,490
Gross profit⁽¹⁾	$	94,481	$	16,939	$	29,274	$	43,263	$	25,815	$	126,084	$	335,856
Operating expenses													259,403
Foreign exchange gain, interest expense and other income, net													6,647
Income tax expense													15,172
Loss from equity-method investment													269
Net income													$	67,659



	Year ended December 31, 2018
	Insurance		Healthcare		TT&L		F&A		All Other		Analytics		Total

Revenues, net	$	258,144	$	84,391	$	70,237	$	97,941	$	87,109	$	285,290	$	883,112
Cost of revenues ⁽¹⁾	174,921		66,768		41,066		59,155		58,341		184,604		584,855
Gross profit⁽¹⁾	$	83,223	$	17,623	$	29,171	$	38,786	$	28,768	$	100,686	$	298,257
Operating expenses													248,436
Foreign exchange gain, interest expense and other income, net													10,549
Income tax expense													3,397
Loss from equity-method investment													247
Net income													$	56,726



	Year ended December 31, 2017
	Insurance		Healthcare		TT&L		F&A		All Other		Analytics		Total

Revenues, net	$	234,794	$	77,013	$	70,951	$	86,527	$	83,082	$	209,943	$	762,310
Cost of revenues ⁽¹⁾	159,433		49,412		41,337		51,362		56,638		136,960		495,142
Gross profit⁽¹⁾	$	75,361	$	27,601	$	29,614	$	35,165	$	26,444	$	72,983	$	267,168
Operating expenses													194,443
Foreign exchange gain, interest expense and other income, net													12,309
Income tax expense													36,146
Net income													$	48,888

⁽¹⁾ Exclusive of depreciation and amortization expense.

Revenues, net by service type, were as follows:



	Year ended December 31,
	2019		2018		2017
BPM and related services ⁽¹⁾	$	634,017	$	597,822	$	552,367
Analytics services	357,329		285,290		209,943
Revenues, net	$	991,346	$	883,112	$	762,310

⁽¹⁾ BPM and related services include revenues of the Company's five industry-focused operating segments, one capability operating segment and the consulting operating segment, which provides services related to operations management services. Refer to reportable segment disclosure above.

Revenues Based on Geographical Information

The Company attributes the revenues to regions based upon the location of its customers.



	Year ended December 31,
	2019		2018		2017
Revenues, net
United States	$	817,878	$	732,589	$	626,336
Non-United States
United Kingdom	113,036		114,515		108,640
Rest of World	60,432		36,008		27,334
Total Non-United States	173,468		150,523		135,974
Revenues, net	$	991,346	$	883,112	$	762,310

Property and Equipment, Net Based on Geographical Information

Long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets, net were as follows:



	As of
	December 31, 2019		December 31, 2018
Long-lived assets
India	$	78,244	$	36,152
United States	52,375		28,254
Philippines	26,006		5,985
Rest of World	8,913		3,119
Long-lived assets	$	165,538	$	73,510