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Segment and Geographical Information (Tables)
6 Months Ended
Jun. 30, 2017
Segment Reporting [Abstract]  
Revenues and Cost of Revenues for Company's Reportable Segments
Revenues and cost of revenues for the three months ended June 30, 2017 and 2016, respectively, for each of the reportable segments, are as follows:
 
Three months ended June 30, 2017
 
Insurance
 
Healthcare
 
TT&L
 
F&A
 
All Other
 
Analytics
 
Total
 
Revenues, net
$
58,255

 
$
18,923

 
$
17,835

 
$
21,038

 
$
21,447

 
$
51,559

 
$
189,057

Cost of revenues (exclusive of depreciation and amortization)
40,976

 
12,250

 
10,473

 
12,955

 
14,697

 
34,098

 
125,449

Gross profit
$
17,279

 
$
6,673

 
$
7,362

 
$
8,083

 
$
6,750

 
$
17,461

 
$
63,608

Operating expenses
 
 
 
 
 
 
 
 
 
 
 
 
47,479

Foreign exchange gain, interest expense and other income, net
 
 
 
 
 
 
 
 
 
 
 
 
5,072

Income tax expense
 
 
 
 
 
 
 
 
 
 
 
 
823

Net income
 
 
 
 
 
 
 
 
 
 
 
 
$
20,378


 
 
Three months ended June 30, 2016
 
 
Insurance
 
Healthcare
 
TT&L
 
F&A
 
All Other
 
Analytics
 
Total
 
 
Revenues, net
$
50,597

 
$
17,442

 
$
17,545

 
$
19,284

 
$
26,001

 
$
39,609

 
$
170,478

 
Cost of revenues (exclusive of depreciation and amortization)
36,451

 
11,008

 
10,801

 
11,929

 
16,293

 
25,544

 
112,026

 
Gross profit
$
14,146

 
$
6,434

 
$
6,744

 
$
7,355

 
$
9,708

 
$
14,065

 
$
58,452

 
Operating expenses
 
 
 
 
 
 
 
 
 
 
 
 
42,216

 
Foreign exchange gain, interest expense and other income, net
 
 
 
 
 
 
 
 
 
 
 
 
7,147

 
Income tax expense
 
 
 
 
 
 
 
 
 
 
 
 
7,008

 
Net income
 
 
 
 
 
 
 
 
 
 
 
 
$
16,375

Revenues and cost of revenues for the six months ended June 30, 2017 and 2016, respectively, for each of the reportable segments, are as follows:
 
Six months ended June 30, 2017
 
Insurance
 
Healthcare
 
TT&L
 
F&A
 
All Other
 
Analytics
 
Total
 
Revenues, net
$
114,176

 
$
37,855

 
$
34,878

 
$
42,052

 
$
42,563

 
$
100,566

 
$
372,090

Cost of revenues (exclusive of depreciation and amortization)
79,305

 
24,436

 
20,697

 
25,853

 
29,141

 
66,136

 
245,568

Gross profit
$
34,871

 
$
13,419

 
$
14,181

 
$
16,199

 
$
13,422

 
$
34,430

 
$
126,522

Operating expenses
 
 
 
 
 
 
 
 
 
 
 
 
94,491

Foreign exchange gain, interest expense and other income, net
 
 
 
 
 
 
 
 
 
 
 
 
9,518

Income tax expense
 
 
 
 
 
 
 
 
 
 
 
 
4,383

Net income
 
 
 
 
 
 
 
 
 
 
 
 
$
37,166


 
 
Six months ended June 30, 2016
 
 
Insurance
 
Healthcare
 
TT&L
 
F&A
 
All Other
 
Analytics

Total
 
 
Revenues, net
$
98,895

 
$
33,830

 
$
35,104

 
$
39,103

 
$
52,007

 
$
78,575

 
$
337,514

 
Cost of revenues (exclusive of depreciation and amortization)
70,719

 
21,553

 
21,264

 
23,373

 
33,181

 
50,315

 
220,405

 
Gross profit
$
28,176

 
$
12,277

 
$
13,840

 
$
15,730

 
$
18,826

 
$
28,260

 
$
117,109

 
Operating expenses
 
 
 
 
 
 
 
 
 
 
 
 
84,421

 
Foreign exchange gain, interest expense and other income, net
 
 
 
 
 
 
 
 
 
 
 
 
10,410

 
Income tax expense
 
 
 
 
 
 
 
 
 
 
 
 
12,903

 
Net income
 
 
 
 
 
 
 
 
 
 
 
 
$
30,195

Net revenues of the Company by service type, were as follows:
 
Three months ended June 30,
 
Six months ended June 30,
 
2017
 
2016
 
2017
 
2016
BPM and related services (1)
$
137,498

 
$
130,869

 
$
271,524

 
$
258,939

Analytics services
51,559

 
39,609

 
100,566

 
78,575

Total
$
189,057

 
$
170,478

 
$
372,090

 
$
337,514


(1) BPM and related services include revenues of the Company's five industry-focused operating segments, one capability operating segment and consulting operating segment, which provides services related to operations management services. See reportable segment disclosure above.

Revenues Based on Geographical Information
The Company attributes the revenues to regions based upon the location of its customers.
 
Three months ended June 30,
 
Six months ended June 30,
 
2017
 
2016
 
2017
 
2016
Revenues, net
 
 
 
 
 
 
 
United States
$
153,894

 
$
136,151

 
$
304,175

 
$
270,225

Non-United States
 
 
 
 
 
 
 
United Kingdom
28,951

 
28,863

 
55,033

 
56,291

Rest of World
6,212

 
5,464

 
12,882

 
10,998

Total Non-United States
35,163

 
34,327

 
67,915

 
67,289

 
$
189,057

 
$
170,478

 
$
372,090

 
$
337,514

Property, Plant and Equipment based on Geographical Information
Property, plant and equipment by geographic area, were as follows:
 
As of
 
June 30, 2017
 
December 31, 2016
Property, plant and equipment, net
 
 
 
India
$
38,576

 
$
23,362

United States
12,890

 
10,809

Philippines
9,736

 
11,900

Rest of World
2,776

 
2,958

 
$
63,978

 
$
49,029