Segment & Geographical Information (Tables)

12 Months Ended

Dec. 31, 2016

Segment Reporting [Abstract]

Revenues and Cost of Revenues for Company's Reportable Segments

Revenues and cost of revenues for each of the years ended December 31, 2016, 2015 and 2014, for each of the reportable segments, are as follows:

	Year ended December 31, 2016
	Insurance		Healthcare		TT&L		F&A		Analytics		All Other		Total
Revenues, net	$	206,327	$	68,656	$	69,366	$	79,416	$	165,734	$	96,489	$	685,988
Cost of revenues (exclusive of depreciation and amortization)	146,203		44,098		41,962		48,302		106,341		61,050		447,956
Gross profit	$	60,124	$	24,558	$	27,404	$	31,114	$	59,393	$	35,439	$	238,032
Operating expenses													173,810
Foreign exchange gain, interest expense and other income, net													19,662
Income tax expense													22,151
Net income													$	61,733

	Year ended December 31, 2015
	Insurance		Healthcare		TT&L		F&A		Analytics		All Other		Total
Revenues, net	$	199,878	$	55,209	$	62,264	$	78,504	$	122,151	$	110,486	$	628,492
Cost of revenues (exclusive of depreciation and amortization)	134,196		37,224		37,506		46,846		78,838		68,307		402,917
Gross profit	$	65,682	$	17,985	$	24,758	$	31,658	$	43,313	$	42,179	$	225,575
Operating expenses													158,232
Foreign exchange gain, interest expense and other income, net													8,433
Income tax expense													24,211
Net income													$	51,565

	Year ended December 31, 2014
	Insurance		Healthcare		TT&L		F&A		Analytics		All Other		Total
Revenues, net	$	151,308	$	42,848	$	47,492	$	92,013	$	65,615	$	100,002	$	499,278
Cost of revenues (exclusive of depreciation and amortization)	107,026		29,598		29,945		56,770		46,042		63,154		332,535
Gross profit	$	44,282	$	13,250	$	17,547	$	35,243	$	19,573	$	36,848	$	166,743
Operating expenses													132,703
Foreign exchange gain, interest expense and other income, net													3,598
Income tax expense													5,193
Net income													$	32,445

Net revenues of the Company by service type, were as follows:

	Year ended December 31,
	2016		2015		2014
BPM and related services (1)	$	520,254	$	506,341	$	433,663
Analytics services	165,734		122,151		65,615
Total	$	685,988	$	628,492	$	499,278

(1) BPM and related services include revenues of all the operating segments other than Analytics. See reportable segment disclosure above.

Revenues Based on Geographical Information

The Company attributes the revenues to regions based upon the location of its customers.

	Year ended December 31,
	2016		2015		2014
Revenues, net
United States	$	554,945	$	496,418	$	368,870
Non-United States
United Kingdom	109,905		108,868		101,789
Rest of World	21,138		23,206		28,619
Total Non-United States	131,043		132,074		130,408
	$	685,988	$	628,492	$	499,278

Property, Plant & Equipment, Net Based on Geographical Information

Property, plant and equipment by geographic area, were as follows:

	December 31, 2016		December 31, 2015
Property, plant and equipment, net
India	$	23,362	$	23,415
United States	10,809		10,680
Philippines	11,900		11,285
Rest of World	2,958		2,611
	$	49,029	$	47,991