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Revenue, Deferred Revenue And Prepaid Commissions - Additional Information and Disaggregation of Revenue (Details)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
USD ($)
Jun. 30, 2023
USD ($)
Jun. 30, 2024
USD ($)
revenue_component
Jun. 30, 2023
USD ($)
Revenues from External Customers and Long-Lived Assets        
Total revenue $ 33,982 $ 36,463 $ 68,891 $ 69,643
Deferred revenue recognized from previous period     17,000  
United States        
Revenues from External Customers and Long-Lived Assets        
Total revenue $ 33,302 $ 35,649 $ 67,444 $ 67,860
United States | Revenue from Contract with Customer Benchmark | Geographic Concentration Risk        
Revenues from External Customers and Long-Lived Assets        
Concentration risk percentage (more than) 10.00% 10.00% 10.00% 10.00%
International        
Revenues from External Customers and Long-Lived Assets        
Total revenue $ 680 $ 814 $ 1,447 $ 1,783
Wireless revenue        
Revenues from External Customers and Long-Lived Assets        
Revenue primary component | revenue_component     2  
Total revenue 18,297 18,877 $ 36,892 37,905
Paging revenue        
Revenues from External Customers and Long-Lived Assets        
Total revenue 17,633 18,271 35,603 36,796
Product and other revenue        
Revenues from External Customers and Long-Lived Assets        
Total revenue 664 606 $ 1,289 1,109
Software revenue        
Revenues from External Customers and Long-Lived Assets        
Revenue primary component | revenue_component     2  
Total revenue 15,685 17,586 $ 31,999 31,738
License        
Revenues from External Customers and Long-Lived Assets        
Total revenue 1,697 3,692 4,323 5,310
Professional services        
Revenues from External Customers and Long-Lived Assets        
Total revenue 4,286 3,837 8,311 7,076
Hardware        
Revenues from External Customers and Long-Lived Assets        
Total revenue 334 933 718 1,289
Operations revenue        
Revenues from External Customers and Long-Lived Assets        
Total revenue 6,317 8,462 13,352 13,675
Maintenance        
Revenues from External Customers and Long-Lived Assets        
Total revenue $ 9,368 $ 9,124 $ 18,647 $ 18,063