XML 72 R23.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
Revenue, Deferred Revenue and Prepaid Commissions (Tables)
12 Months Ended
Dec. 31, 2019
Revenue from Contract with Customer [Abstract]  
Schedule of Revenue
The following table presents our revenues disaggregated by revenue type:

 
For the Twelve Months Ended December 31,
(Dollars in thousands)
 
2019
 
2018
 
2017
Revenue - wireless
 
 
 
 
 
 
Paging revenue
 
85,067

 
90,570

 
97,296

Product and other revenue
 
3,100

 
3,707

 
3,892

Total wireless revenue
 
88,167

 
94,277

 
101,188

 
 
 
 
 
 
 
Revenue - software
 
 
 
 
 
 
License
 
8,950

 
13,042

 
9,541

Services
 
19,189

 
18,091

 
17,630

Equipment
 
3,618

 
4,995

 
4,147

Operations revenue
 
$
31,757

 
$
36,128

 
$
31,318

Maintenance revenue
 
$
40,365

 
$
39,069

 
$
38,669

Total software revenue
 
$
72,122

 
$
75,197

 
$
69,987

Total revenue
 
$
160,289

 
$
169,474

 
$
171,175

The Company is currently structured as a single operating (and reportable) segment, a clinical communication and collaboration business. The U.S. was the only country that accounted for more than 10% of the Company’s total revenue for the years ended December 31, 2019, 2018 and 2017. Revenue generated in the U.S. and internationally consisted of the following for the periods stated:
 
For the Twelve Months Ended December 31,
(Dollars in thousands)
2019
 
2018
 
2017
Revenue
 
 
 
 
 
United States
$
154,766

 
$
164,558

 
$
166,790

International
5,523

 
4,916

 
4,385

Total revenue
$
160,289

 
$
169,474

 
$
171,175

Schedule of Deferred Revenue
Changes in the balance of total deferred revenue during the twelve months ended December 31, 2019 are as follows:
(Dollars in thousands)
December 31, 2018
 
Additions
 
Revenue Recognized
 
December 31, 2019
Deferred Revenue
$
26,582

 
$
70,684

 
$
(70,645
)
 
$
26,621

Schedule of Deferred Commissions
Changes in the balance of total prepaid commissions during the twelve months ended December 31, 2019 are as follows:
(Dollars in thousands)
December 31, 2018
 
Additions
 
Commissions Recognized
 
December 31, 2019
Prepaid Commissions
$
2,394

 
$
5,031

 
$
(4,994
)
 
$
2,431