EX-99.1 2 a1q188kex991.htm EXHIBIT 99.1 Exhibit
 
 
Exhibit 99.1
NEWS RELEASE
 
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CONTACT:
Al Galgano            
952-567-0295            
Al.Galgano@spok.com    

Spok Reports 2018 First Quarter Operating Results;
Software Revenue and Wireless Trends Improve

Board Declares Regular Quarterly Dividend

 
SPRINGFIELD, Va. (April 25, 2018) - Spok Holdings, Inc. (NASDAQ: SPOK), the global leader in healthcare communications, today announced operating results for the first quarter ended March 31, 2018. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.125 per share, payable on June 22, 2018 to stockholders of record on May 25, 2018.

2018 First Quarter Results:
Consolidated revenue for the first quarter of 2018 under Generally Accepted Accounting Principles (“GAAP”) was $43.1 million compared to $41.4 million in the first quarter of 2017. On January 1, 2018, Spok adopted Accounting Standards Codification (“ASC”) 606, Revenue from Contracts with Customers, using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Unless otherwise stated, results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts have not been adjusted, and continue to be reported in accordance with the Company’s historic accounting under ASC 605.


Spok.com
 
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Three months ended
(Dollars in thousands)
March 31, 2018
March 31, 2018(1)
March 31, 2017
Change (2) 
(%)
Wireless revenue
 
 
 
 
Paging revenue
$23,308
$23,308
$24,972
(6.7) %

Product and other revenue
961
961
888
8.2
%
Total wireless revenue
$24,269
$24,269
$25,860
(6.2) %

 
 
 
 
 
Software revenue
 
 
 
 
Operations revenue
$ 9,471
$ 8,189
$ 6,041
35.6%

Maintenance revenue
9,374
9,999
9,543
4.8%

Total software revenue
18,845
18,188
15,584
16.7%

Total revenue
$43,114
$42,457
$41,444
2.4%

(1) Adjusted to exclude the adoption of ASC 606.
(2) As compared against results adjusted to exclude the adoption of ASC 606.
GAAP net income for the first quarter of 2018 was $0.5 million, or $0.03 per share, compared to $0.9 million, or $0.04 per share, in the first quarter of 2017.
 
Three months ended
(Dollars in thousands)
March 31, 2018
March 31, 2018(1)
March 31, 2017
Net income
$ 511
$ 309
$ 854
Net income per share
$ 0.03
$0.02
$ 0.04
EBITDA
$3,463
$ 3,250
$4,605
(1) Adjusted to exclude the adoption of ASC 606.
Other key results and highlights for the first quarter of 2018 included:
Software bookings of $18.1 million, compared to $19.8 million in the prior year quarter. First quarter 2018 bookings included $7.1 million of operations bookings and $11.0 million of maintenance renewals, compared to $9.5 million of operations bookings and $10.3 million of maintenance renewals in the first quarter of 2017.
Software backlog totaled $35.9 million at March 31, 2018, or $42.7 million adjusted to exclude the adoption of ASC 606, compared to $40.6 million in the year earlier period.  As a result of the adoption of ASC 606 approximately $5.3 million of backlog, that could have been recognized in 2018 under prior accounting rules, was re-cast to retained earnings as part of the beginning balance as of January 1, 2018.
The revenue renewal rate for software maintenance in the first quarter of 2018 was greater than 99 percent.

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Paging units in service at March 31, 2018 totaled 1,030,000, compared to 1,091,000 at the end of the prior year period.
The quarterly rate of wireless revenue erosion was 1.3 percent in the first quarter of 2018 versus 2.5 percent in the year-earlier quarter.
Consolidated operating expenses (excluding depreciation, amortization and accretion) totaled $39.7 million in the first quarter of 2018, compared to $36.8 million in the year-earlier quarter.
Capital returned to stockholders in the first quarter of 2018 totaled $4.7 million, in the form of $2.8 million from the regular quarterly dividend and $1.9 million of share repurchases.
The Company’s cash balance at March 31, 2018 was $101.3 million, compared to $118.9 million at March 31, 2017, and $107.2 million at December 31, 2017.
Management Commentary:
“We are encouraged with our performance in the first quarter of 2018 and believe that it provides a solid base for the remainder of the year,” said Vincent D. Kelly, chief executive officer. “First quarter results were in line with our seasonal expectations, and we saw strong year-over-year performance in a number of key operating measures, including revenue levels and average deal size, as well as wireless subscriber retention. We accomplished this as we increased our investment in our business by enhancing and upgrading our product development team and tools as well as our sales infrastructure and management. We believe this effort will yield significant future benefits in the form of our improved, integrated communication platform, Spok Care Connect®, as well as higher future bookings levels, and ultimately margins, supported by our enhanced and upgraded sales team. Overall, we continued to operate profitably, enhance our product offerings, and operate as a debt-free company. We also executed against our capital allocation strategy.” Kelly added, “Throughout 2018, we will remain focused on returning value to our shareholders through our capital allocation strategy, which includes dividends, share repurchases and key strategic investments in our products and business to create sustainable growth.”

Business Outlook:
For the full-year 2018, adjusted to exclude the adoption of ASC 606, the Company continues to expect total revenue to range from $161 million to $177 million, operating expenses (excluding depreciation, amortization

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and accretion) to range from $158 million to $165 million, and capital expenditures to range from $4 million to $8 million.
* * * * * * * * *
2018 First Quarter Call and Replay:
The Company plans to host a conference call for investors to discuss its 2018 first quarter results at 10:00 a.m. ET on Thursday, April 26, 2018. Dial-in numbers for the call are 334-323-0522 or 877-260-1479. The pass code for the call is 9101087. A replay of the call will be available from 1:00 p.m. ET on April 26, 2018 until 1:00 p.m. ET on Thursday, May 10, 2018. To listen to the replay, please register at http://tinyurl.com/Spok2018Q1earningsreplay. Please cut and paste this address into your browser, enter the registration information, and you will be given access to the replay.
* * * * * * * * *
About Spok
Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count, count on Spok. For more information, visit spok.com or follow @spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.

Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, continued demand for our software products and services, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, future capital needs, competitive pricing pressures, competition from both traditional paging services and other wireless communications services, competition from other software providers, government regulation, reliance upon third-party providers for certain equipment and services, unauthorized breaches or failures in cybersecurity measures adopted by us and/or included in our products and services, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.
Tables to Follow


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SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
For the three months ended
 
 
 
3/31/2018
 
3/31/2017
 
Revenue:
 
 
 
 
 
Wireless
 
$
24,269

 
$
25,860

 
Software
 
18,845

 
15,584

 
Total revenue
 
43,114

 
41,444

 
Operating expenses:
 
 
 
 
 
Cost of revenue
 
7,712

 
7,036

 
Research and development
 
5,735

 
4,105

 
Service, rental and maintenance
 
7,750

 
8,066

 
Selling and marketing
 
6,490

 
5,922

 
General and administrative
 
11,964

 
11,710

 
Depreciation, amortization and accretion
 
2,713

 
3,223

 
Total operating expenses
 
42,364

 
40,062

 
% of total revenue
 
98.3
%
 
96.7
%
 
Operating income
 
750

 
1,382

 
% of total revenue
 
1.7
%
 
3.3
%
 
Interest income
 
283

 
122

 
Other expense
 
(47
)
 
(30
)
 
Income before income tax expense
 
986

 
1,474

 
Income tax expense
 
(475
)
 
(620
)
 
Net income
 
$
511

 
$
854

 
Basic and diluted net income per common share
 
$
0.03

 
$
0.04

 
Basic and diluted weighted average common shares outstanding
 
20,027,800

 
20,530,739

 
Diluted weighted average common shares outstanding
 
20,153,291

 
20,585,452

 
Key statistics:
 
 
 
 
 
Units in service
 
1,030

 
1,091

 
Average revenue per unit (ARPU)
 
$
7.47

 
$
7.56

 
Bookings
 
$
18,124

 
$
19,788

 
Backlog
 
$
35,930

 
$
40,555

 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wireless
 
$
24,269

 
$
24,579

 
$
25,110

 
$
25,639

 
$
25,860

 
$
26,535

 
$
27,024

 
$
27,859

Software
 
18,845

 
19,191

 
18,526

 
16,686

 
15,584

 
17,649

 
18,331

 
16,776

Total revenue
 
43,114

 
43,770

 
43,636

 
42,325

 
41,444

 
44,184

 
45,355

 
44,635

Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
7,712

 
7,122

 
7,069

 
7,190

 
7,036

 
7,482

 
7,639

 
7,513

Research and development
 
5,735

 
4,934

 
5,001

 
4,662

 
4,105

 
3,702

 
3,645

 
3,211

Service, rental and maintenance
 
7,750

 
7,617

 
7,875

 
7,944

 
8,066

 
7,989

 
8,253

 
8,188

Selling and marketing
 
6,490

 
6,039

 
5,533

 
5,329

 
5,922

 
5,855

 
5,955

 
6,429

General and administrative
 
11,964

 
11,695

 
12,058

 
11,939

 
11,710

 
11,277

 
10,605

 
10,439

Depreciation, amortization and accretion
 
2,713

 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

Total operating expenses
 
42,364

 
40,181

 
40,311

 
39,915

 
40,062

 
39,481

 
39,326

 
39,015

% of total revenue
 
98.3
%
 
91.8
%
 
92.4
%
 
94.3
%
 
96.7
%
 
89.4
%
 
86.7
%
 
87.4
%
Operating income
 
750

 
3,589

 
3,325

 
2,410

 
1,382

 
4,703

 
6,029

 
5,620

% of total revenue
 
1.7
%
 
8.2
%
 
7.6
%
 
5.7
%
 
3.3
%
 
10.6
%
 
13.3
%
 
12.6
%
Interest income, net
 
283

 

 
214

 
154

 
122

 
99

 
67

 
61

Other expense, net
 
(47
)
 

 
359

 
89

 
(30
)
 
100

 
85

 
104

Income before income tax expense
 
986

 
3,536

 
3,898

 
2,653

 
1,474

 
4,902

 
6,181

 
5,785

Income tax expense
 
(475
)
 
(24,920
)
 
(171
)
 
(1,155
)
 
(620
)
 
(1,876
)
 
(2,123
)
 
(2,334
)
Net income (loss)
 
$
511

 
$
(21,384
)
 
$
3,727

 
$
1,498

 
$
854

 
$
3,026

 
$
4,058

 
$
3,451

Basic and diluted net income (loss) per common share
 
$
0.03

 
$
(1.07
)
 
$
0.19

 
$
0.07

 
$
0.04

 
$
0.15

 
$
0.20

 
$
0.17

Basic weighted average common shares outstanding
 
20,027,800

 
19,987,763

 
19,977,263

 
20,353,801

 
20,530,739

 
20,529,958

 
20,541,275

 
20,568,058

Diluted weighted average common shares outstanding
 
20,153,291

 
20,008,321

 
20,366,102

 
20,585,542

 
20,529,958

 
20,541,275

 
20,568,058

 
20,706,082

Key statistics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Units in service
 
1,030

 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

Average revenue per unit (ARPU)
 
$
7.47

 
$
7.46

 
$
7.48

 
$
7.52

 
$
7.56

 
$
7.59

 
$
7.63

 
$
7.71

Bookings
 
$
18,124

 
$
19,190

 
$
18,327

 
$
20,405

 
$
19,788

 
$
20,025

 
$
18,659

 
$
20,063

Backlog
 
$
35,930

 
$
42,305

 
$
46,900

 
$
43,455

 
$
40,555

 
$
38,295

 
$
38,812

 
$
39,475

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS (a)
(In thousands)
 
 
 
 
 
 
 
3/31/2018
 
12/31/2017
 
 
(Unaudited)
 
 
Assets
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
101,302

 
$
107,157

Accounts receivable, net
 
37,068

 
32,279

Prepaid expenses and other
 
7,789

 
5,752

Inventory
 
1,649

 
1,672

Total current assets
 
147,808

 
146,860

Non-current assets:
 
 
 
 
Property and equipment, net
 
12,622

 
13,399

Goodwill
 
133,031

 
133,031

Intangible assets, net
 
7,292

 
7,917

Deferred income tax assets
 
45,593

 
47,679

Other non-current assets
 
1,522

 
1,675

Total non-current assets
 
200,060

 
203,701

Total assets
 
$
347,868

 
$
350,561

Liabilities and stockholders' equity
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
1,049

 
$
1,305

Accrued compensation and benefits
 
9,177

 
11,018

Accrued taxes
 
2,097

 
2,547

Deferred revenue
 
30,590

 
31,414

Other current liabilities
 
4,455

 
4,610

Total current liabilities
 
47,368

 
50,894

Non-current liabilities:
 
 
 
 
Deferred revenue
 
964

 
1,063

Other long-term liabilities
 
8,282

 
8,075

Total non-current liabilities
 
9,246

 
9,138

Total liabilities
 
56,614

 
60,032

Commitments and contingencies
 
 
 
 
Stockholders' equity:
 
 
 
 
Preferred stock
 
$

 
$

Common stock
 
2

 
2

Additional paid-in capital
 
98,233

 
99,819

Accumulated other comprehensive loss
 
(1,508
)
 
(1,088
)
Retained earnings
 
194,527

 
191,796

Total stockholders' equity
 
291,254

 
290,529

Total liabilities and stockholders' equity
 
$
347,868

 
$
350,561

 
 
 
 
 
(a) Slight variations in totals are due to rounding.






SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
Three months ended
 
 
3/31/2018
 
3/31/2017
Cash flows provided by operating activities:
 
 
 
 
Net income
 
$
511

 
$
854

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
 
Depreciation, amortization and accretion
 
2,713

 
3,223

Deferred income tax expense
 
475

 
279

Stock based compensation
 
1,234

 
955

Provisions for doubtful accounts, service credits and other
 
628

 
223

Adjustments of non-cash transaction taxes
 
(53
)
 
(122
)
Changes in assets and liabilities:
 
 
 
 
Accounts receivable
 
(4,106
)
 
(636
)
Prepaid expenses, intangible assets and other assets
 
(1,202
)
 
(146
)
Accounts payable, accrued liabilities and other
 
(2,412
)
 
(2,477
)
Deferred revenue
 
3,336

 
1,515

Net cash provided by operating activities
 
1,124

 
3,668

Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment, net of proceeds from disposals of property and equipment
 
(1,164
)
 
(2,851
)
Net cash used in investing activities
 
(1,164
)
 
(2,851
)
Cash flows from financing activities:
 
 
 
 
Cash distributions to stockholders
 
(2,740
)
 
(7,694
)
Purchase of common stock for tax withholding on vested equity awards
 
(892
)
 

Purchase of common stock (including commissions), net of proceeds from issuance of common stock
 
(1,927
)
 
4

Net cash used in financing activities
 
(5,559
)
 
(7,690
)
Effect of exchange rate on cash
 
(256
)
 
4

Net decrease in cash and cash equivalents
 
(5,855
)
 
(6,869
)
Cash and cash equivalents, beginning of period
 
107,157

 
125,816

Cash and cash equivalents, end of period
 
$
101,302

 
$
118,947

Supplemental disclosure:
 
 
 
 
Income taxes paid
 
$
50

 
$
180

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
 
CONSOLIDATED REVENUE
 
SUPPLEMENTAL INFORMATION (a)
 
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Paging
 
$
23,308

 
$
23,624

 
$
24,128

 
$
24,572

 
$
24,972

 
$
25,441

 
$
25,944

 
$
26,564

 
Non-paging
 
961

 
955

 
982

 
1,067

 
888

 
1,094

 
1,080

 
1,295

 
Total wireless revenue
 
$
24,269

 
$
24,579

 
$
25,110

 
$
25,639

 
$
25,860

 
$
26,535

 
$
27,024

 
$
27,859

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subscription
 
420

 
559

 
577

 
623

 
543

 
551

 
560

 
503

 
License
 
3,956

 
2,431

 
1,995

 
1,641

 
1,171

 
1,594

 
1,842

 
1,691

 
Services
 
4,071

 
5,437

 
5,189

 
3,650

 
3,354

 
4,500

 
5,578

 
4,202

 
Equipment
 
1,024

 
945

 
1,102

 
1,127

 
973

 
1,402

 
1,091

 
1,250

 
Operations revenue
 
$
9,471

 
$
9,372

 
$
8,863

 
$
7,041

 
$
6,041

 
$
8,047

 
$
9,071

 
$
7,646

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maintenance revenue
 
$
9,374

 
$
9,819

 
$
9,663

 
$
9,645

 
$
9,543

 
$
9,602

 
$
9,260

 
$
9,130

 
Total software revenue
 
$
18,845

 
$
19,191

 
$
18,526

 
$
16,686

 
$
15,584

 
$
17,649

 
$
18,331

 
$
16,776

 
 
 
Total revenue
 
$
43,114

 
$
43,770

 
$
43,636

 
$
42,325

 
$
41,444

 
$
44,184

 
$
45,355

 
$
44,635

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 




SPOK HOLDINGS, INC.
CONSOLIDATED OPERATING EXPENSES
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
Cost of revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
$
4,874

 
$
4,374

 
$
4,330

 
$
4,613

 
$
4,490

 
$
4,611

 
$
4,469

 
$
4,404

Cost of sales
 
2,309

 
1,990

 
2,228

 
1,904

 
1,995

 
2,415

 
2,587

 
2,323

Stock based compensation
 
55

 
58

 
4

 
60

 
58

 
(108
)
 
57

 
58

Other
 
474

 
700

 
507

 
613

 
493

 
564

 
526

 
728

Total cost of revenue
 
7,712

 
7,122

 
7,069

 
7,190

 
7,036

 
7,482

 
7,639

 
7,513

Research and development
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
4,002

 
3,521

 
4,005

 
3,807

 
3,405

 
3,195

 
2,939

 
2,505

Outside services
 
1,513

 
1,361

 
849

 
659

 
516

 
511

 
569

 
580

Stock based compensation
 
71

 
(71
)
 
43

 
65

 
55

 
(82
)
 
46

 
48

Other
 
149

 
123

 
104

 
131

 
129

 
78

 
91

 
78

Total research and development
 
5,735

 
4,934

 
5,001

 
4,662

 
4,105

 
3,702

 
3,645

 
3,211

Service, rental and maintenance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
2,693

 
2,413

 
2,582

 
2,607

 
2,665

 
2,687

 
2,638

 
2,644

Site rent
 
3,496

 
3,471

 
3,534

 
3,604

 
3,620

 
3,618

 
3,626

 
3,668

Telecommunications
 
898

 
979

 
1,060

 
1,001

 
1,081

 
1,096

 
1,162

 
1,127

Stock based compensation
 
24

 
20

 
20

 
20

 
20

 
(29
)
 
15

 
15

Other
 
639

 
734

 
679

 
712

 
680

 
617

 
812

 
734

Total service, rental and maintenance
 
7,750

 
7,617

 
7,875

 
7,944

 
8,066

 
7,989

 
8,253

 
8,188

Selling and marketing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,294

 
2,573

 
3,113

 
3,039

 
3,071

 
3,556

 
3,467

 
3,489

Commissions
 
1,774

 
1,634

 
1,234

 
1,121

 
1,202

 
1,248

 
1,317

 
1,559

Stock based compensation
 
135

 
93

 
84

 
99

 
101

 
(131
)
 
75

 
75

Other
 
1,287

 
1,739

 
1,102

 
1,070

 
1,548

 
1,182

 
1,096

 
1,306

Total selling and marketing
 
6,490

 
6,039

 
5,533

 
5,329

 
5,922

 
5,855

 
5,955

 
6,429

General and administrative
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
4,416

 
3,649

 
4,569

 
4,420

 
4,439

 
4,426

 
4,076

 
4,249

Stock based compensation
 
949

 
774

 
711

 
755

 
722

 
(863
)
 
507

 
534

Bad debt
 
528

 
143

 
184

 
107

 
94

 
137

 
97

 
104

Facility rent and costs
 
1,941

 
1,865

 
2,013

 
1,995

 
1,838

 
1,694

 
1,673

 
1,609

Outside services
 
2,122

 
2,924

 
2,351

 
2,507

 
2,627

 
2,430

 
2,247

 
2,067

Taxes, licenses and permits
 
1,080

 
1,120

 
1,077

 
1,034

 
989

 
976

 
1,164

 
1,060

Other
 
928

 
1,220

 
1,153

 
1,121

 
1,001

 
2,477

 
841

 
816

Total general and administrative
 
11,964

 
11,695

 
12,058

 
11,939

 
11,710

 
11,277

 
10,605

 
10,439

Depreciation, amortization and accretion
 
2,713

 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

Operating expenses
 
$
42,364

 
$
40,181

 
$
40,311

 
$
39,915

 
$
40,062

 
$
39,481

 
$
39,326

 
$
39,015

Capital expenditures
 
$
1,164

 
$
2,179

 
$
1,816

 
$
2,353

 
$
2,851

 
$
1,878

 
$
1,396

 
$
1,537

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.



SPOK HOLDINGS, INC.
UNITS IN SERVICE ACTIVITY, MARKET SEGMENT, CHURN
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
Paging units in service
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning units in service (000's)
 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

Gross placements
 
25

 
26

 
30

 
42

 
28

 
36

 
34

 
39

Gross disconnects
 
(44
)
 
(40
)
 
(53
)
 
(47
)
 
(48
)
 
(49
)
 
(54
)
 
(48
)
Net change
 
(19
)
 
(14
)
 
(23
)
 
(5
)
 
(20
)
 
(13
)
 
(20
)
 
(9
)
Ending units in service
 
1,030

 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

End of period units in service % of total (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Healthcare
 
81.1
 %
 
80.7
 %
 
80.4
 %
 
80.4
 %
 
79.7
 %
 
79.3
 %
 
78.6
 %
 
78.2
 %
Government
 
5.9
 %
 
6.0
 %
 
6.1
 %
 
6.3
 %
 
6.4
 %
 
6.5
 %
 
6.7
 %
 
6.8
 %
Large enterprise
 
6.0
 %
 
6.0
 %
 
6.0
 %
 
6.1
 %
 
6.1
 %
 
6.2
 %
 
6.5
 %
 
6.6
 %
Other(b)
 
7.0
 %
 
7.2
 %
 
7.4
 %
 
7.3
 %
 
7.7
 %
 
8.0
 %
 
8.2
 %
 
8.3
 %
Total
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Account size ending units in service (000's)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
88

 
92

 
95

 
98

 
102

 
106

 
110

 
114

101 to 1,000 units
 
198

 
198

 
201

 
204

 
214

 
217

 
222

 
228

>1,000 units
 
744

 
759

 
767

 
784

 
775

 
788

 
792

 
802

Total
 
1,030

 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

Account size net loss rate(c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
(4.7
)%
 
(3.6
)%
 
(2.8
)%
 
(3.7
)%
 
(3.4
)%
 
(3.9
)%
 
(3.5
)%
 
(4.0
)%
101 to 1,000 units
 
(10.0
)%
 
(1.1
)%
 
(1.8
)%
 
(4.5
)%
 
(1.3
)%
 
(2.3
)%
 
(2.6
)%
 
(4.0
)%
>1,000 units
 
(1.9
)%
 
(1.1
)%
 
(2.2
)%
 
1.1
 %
 
(1.7
)%
 
(0.5
)%
 
(1.2
)%
 
0.6
 %
Total
 
(1.8
)%
 
(1.3
)%
 
(2.2
)%
 
(0.4
)%
 
(1.8
)%
 
(1.2
)%
 
(1.7
)%
 
(0.8
)%
Account size ARPU
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
$
12.13

 
$
12.11

 
$
12.23

 
$
12.16

 
$
12.22

 
$
12.25

 
$
12.34

 
$
12.48

101 to 1,000 units
 
8.47

 
8.58

 
8.62

 
8.61

 
8.66

 
8.63

 
8.64

 
8.65

>1,000 units
 
6.65

 
6.59

 
6.59

 
6.64

 
6.64

 
6.67

 
6.68

 
6.75

Total
 
$
7.47

 
$
7.46

 
$
7.48

 
$
7.52

 
$
7.56

 
$
7.59

 
$
7.63

 
$
7.71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
(c) Net loss rate is net current period placements and disconnected units in service divided by prior period ending units in service.
 
 




SPOK HOLDINGS, INC.
RECONCILIATION FROM NET INCOME TO EBITDA (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
Reconciliation of net income to EBITDA (b) (c):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net (loss) income
 
$
511

 
$
(21,384
)
 
$
3,727

 
$
1,498

 
$
854

 
$
3,026

 
$
4,058

 
$
3,451

Plus (less): Income tax expense
 
475

 
24,920

 
171

 
1,155

 
620

 
1,876

 
2,123

 
2,334

Plus (less): Other expense (income)
 
47

 
282

 
(359
)
 
(89
)
 
30

 
(100
)
 
(85
)
 
(104
)
Less: Interest income
 
(283
)
 
(229
)
 
(214
)
 
(154
)
 
(122
)
 
(99
)
 
(67
)
 
(61
)
Operating income
 
750

 
3,589

 
3,325

 
2,410

 
1,382

 
4,703

 
6,029

 
5,620

Plus: depreciation, amortization and accretion
 
2,713

 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

EBITDA (as defined by the Company)
 
3,463

 
6,363

 
6,100

 
5,261

 
4,605

 
7,879

 
9,258

 
8,855

Less: Purchases of property and equipment
 
(1,164
)
 
(2,179
)
 
(1,816
)
 
(2,353
)
 
(2,851
)
 
(1,878
)
 
(1,396
)
 
(1,537
)
Plus: Severance
 
(243
)
 
53

 
51

 

 

 
1,438

 
12

 

Adjusted OCF (as defined by the Company)
 
$
2,056

 
$
4,237

 
$
4,335

 
$
2,908

 
$
1,754

 
$
7,439

 
$
7,874

 
$
7,318

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3/31/2018
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of EBITDA to EBITDA adjusted to exclude the adoption of ASC 606:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EBITDA (as defined by the Company)
 
$
3,463

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Less: Software revenue
 
(657
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Less: Cost of revenue
 
(17
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Plus: Selling and marketing
 
461

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA (d)
 
$
3,250

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) EBITDA or earnings before interest, taxes, depreciation, amortization and accretion is a non-GAAP measure and is presented for analytical purposes only.
(c) EBITDA is the starting point for calculation of operating cash flow for purposes of the Company’s short term and long term incentive plans. Management and the Board of Directors also rely on EBITDA for purposes of determining the Company’s capital allocation policies. We define OCF as EBITDA less purchases of tangible assets and severance expense in determining whether management has achieved certain performance objectives for the year as set by our Board of Directors in awarding annual and long term incentive compensation to senior executives.
(d) Adjusted EBITDA represents EBITDA adjusted to exclude the adoption of ASC 606. Adjusted EBITDA is used by the Company for purposes of comparison to prior period results during its year of transition (2018) under the modified retrospective approach.